Eric Allen
Eric Allen
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"Thanks, I found it, but I found it by going into the footer of the site."
  • over 7 years ago01/27/17 at 3:02 pm (UTC)
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"Thank you."
  • over 7 years ago11/10/16 at 2:23 pm (UTC)
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"Yeah I'd like to get a little better info on the "improved mobile" delivery.  The zooming thing aside, what exactly is "improved" about i..."
  • over 7 years ago11/09/16 at 4:06 pm (UTC)
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Eric Allen replied to the discussion StoryLine 360 vs StoryLine 2
"thank you."
  • over 7 years ago11/09/16 at 4:00 pm (UTC)
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"Hi Bobbi, first of all, wonderful post, as I think I may have commented earlier on.  One thing I want to note:  I would replace the follo..."
  • over 7 years ago10/13/16 at 2:48 pm (UTC)
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"Hi Christie, Jon's suggestion DID in fact work for me in HTML5 :) So combining the very first suggestion of changing frame.xml and Jon's..."
  • almost 8 years ago07/26/16 at 6:13 pm (UTC)
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"Hi Jon, I have just found out that modifying the frame.xml file has no effect on my HTML5 output for our mobile users, so I will be tryin..."
  • almost 8 years ago07/24/16 at 11:09 pm (UTC)
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"I am just now realizing that modifying this free/restricted/locked setting in frame.xml only works for the flash output.  The HTML5 outpu..."
  • almost 8 years ago07/24/16 at 11:02 pm (UTC)
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"Thank you very much James and Cary both.    Cary your example worked flawlessly.   And I am able to add the new values together up withou..."
  • over 8 years ago08/28/15 at 2:29 pm (UTC)
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"Hi Ashley, we are upgrading from SCORM 1.2 to TinCan and TinCan is performing much better with Presenter.   I just found it strange that ..."
  • almost 9 years ago07/06/15 at 1:31 pm (UTC)
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Eric Allen replied to the discussion Error when opening Quizmaker
"I also wanted to add that everything else in Presenter, as well as Engage, seem fine.  This is just quiz maker that's doing this to me."
  • almost 9 years ago06/26/15 at 3:11 pm (UTC)
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Eric Allen replied to the discussion Error when opening Quizmaker
"I am having this same problem with QuizMaker 09.  Haven't used it in a long time, in fact I just recently re-installled it, but I also ha..."
  • almost 9 years ago06/26/15 at 3:03 pm (UTC)
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"Hello Evelyn, I am actually on then forums right now prepared to post a similar problem.  I am using Presenter 13 Update 5.  I don't kno..."
  • almost 9 years ago05/12/15 at 2:48 pm (UTC)
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Eric Allen replied to the discussion Audio locking up... again
"Hi Jim, I realize that ultimately the issue should be fixed regarding recording your audio in Articulate, but I'm curious if you've tried..."
  • almost 9 years ago05/11/15 at 7:39 pm (UTC)
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"Thanks Ashley, As I am still looking into this, I will also post any updates or solutions if I find them."
  • 9 years ago04/28/15 at 4:22 pm (UTC)
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"Hi Ashley, I have submitted the support request, and attached 2 files... a "good" one and a "bad" one.  Again, this is intermittent in th..."
  • 9 years ago04/28/15 at 3:00 pm (UTC)
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"This is exactly the issue that I am having and also recently posted about.  This is also causing us (me especially) a lot of problems.  I..."
  • 9 years ago04/17/15 at 8:53 pm (UTC)
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Eric Allen replied to the discussion Can't answer quizzes after resetting
"Thank you for the explanation Emily.  I appreciate the follow-up with the HTML5 issue as well."
  • 9 years ago03/30/15 at 9:10 pm (UTC)
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Eric Allen replied to the discussion Can't answer quizzes after resetting
"So while I do believe that Johns solution works in some circumstances as a last resort, since I would much rather not have to apply it in..."
  • 9 years ago03/30/15 at 2:20 pm (UTC)
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Eric Allen replied to the discussion Can't answer quizzes after resetting
"Thanks John, I will be attempting your fix of including the triggers.  Just so I am clear though, I assumed that changing the layer prope..."
  • 9 years ago03/30/15 at 1:44 pm (UTC)
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"Hi Emily, I do have an active support ticket, and have exchanged messages with a staff member there, and which has been escalated to the ..."
  • 9 years ago03/26/15 at 6:08 pm (UTC)
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"Awesome!  Thank you David!   I was scratching my head on this one, but your fix seems to be working like a charm!"
  • 9 years ago03/26/15 at 5:11 pm (UTC)
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"I believe I have a workable solution to this by simply using triggers to make sure that at least one box was checked before allowing the ..."
  • 9 years ago03/25/15 at 3:14 pm (UTC)