Graham Francis
Graham Francis
CEO at Vocale Ltd
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"Installed update, re-published all content to the web, now on the iPad IOS9 (HTML5) webobjects do not work - nothing in shown on the slid..."
  • over 8 years ago10/16/15 at 2:19 pm (UTC)
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Graham Francis started a new discussion Is Engage a useless product at the moment?
"A lot of people have been having issues with publishing Engage content within a Presenter presentation where Volumes are signifiacntly di..."
  • 9 years ago04/27/15 at 12:37 pm (UTC)
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Graham Francis replied to the discussion Hide the Menu in Presenter 13
"Presenter 09 had a feature that allowed you to hit a button on the screen to make the menu disappear, re-appear etc. It's not here in Pr..."
  • 9 years ago03/26/15 at 8:40 am (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Well said Andy... :)"
  • 9 years ago03/12/15 at 6:15 am (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Anything happening on this Ashley? Any feedback from the QA team?  Cheers..."
  • 9 years ago02/24/15 at 6:57 am (UTC)
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"This is on another thread...  exactly the same issues... Reducing volume = Flash output ok, HTML5 quieter - frustrating and unexpected th..."
  • 9 years ago02/11/15 at 6:52 am (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Ashley, the workarounds are useless to us... For example.. We provide 5 training programs, each have at least 50 engage interactions with..."
  • 9 years ago02/09/15 at 2:52 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"More information for you to pass onto the QA team...  Engage interactions that are Media tours with MP4 video files embedded are not affe..."
  • 9 years ago02/09/15 at 1:52 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Hi all, any updates on this?  Clients are really wanting to see my company's new training but we're holding back for a resolution on this..."
  • 9 years ago02/09/15 at 9:34 am (UTC)
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Graham Francis replied to the discussion Engage and Videos bug?
"It's a big Package I have just created, how / where can I upload it?"
  • 9 years ago02/05/15 at 4:16 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Kevin...  I found that the audio problem didn't happen with HTML5 output, so if you reduce the Engage volumes then that would be ok for t..."
  • 9 years ago02/03/15 at 5:45 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Any news on this?"
  • 9 years ago02/03/15 at 4:13 pm (UTC)
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Graham Francis started a new discussion Engage and Videos bug?
"In Engage 13...  All published output is fine, HTML5 has an issue... I have embedded videos using engage and if you look at the examples..."
  • 9 years ago02/02/15 at 9:53 am (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Hi Leslie and all you others in this thread....  I have another piece of information to be passed to the Q/A team...    When published, t..."
  • over 9 years ago01/30/15 at 6:39 am (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Thanks Leslie, with this in mind - do I suspend all production activity on training material until a fix has been produced?  As this has ..."
  • over 9 years ago01/28/15 at 4:22 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Hi Leslie...  So one of the suggested workarounds is to edit all volume levels in all engage interactions to then match the volume levels..."
  • over 9 years ago01/28/15 at 4:08 pm (UTC)
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Graham Francis started a new discussion Audio changes in the Editor
"Hi there,  Audio editor in Presenter 13 (PPT2010) is acting strangely, mostly with larger files 100+ slides etc.    Choose to edit the ..."
  • over 9 years ago01/14/15 at 7:17 am (UTC)
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Graham Francis replied to the discussion HTML5 output and Logo
"Starting a brand new file worked - thanks for the help Leslie..."
  • over 9 years ago12/22/14 at 9:01 am (UTC)
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Graham Francis replied to the discussion HTML5 output and Logo
"Here's the zip"
  • over 9 years ago12/19/14 at 3:26 pm (UTC)
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Graham Francis replied to the discussion HTML5 output and Logo
"Here it is, just one slide . In this screen shot you can see I deselected the logo from a previous copy of the player yet the name i..."
  • over 9 years ago12/19/14 at 9:56 am (UTC)
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Graham Francis started a new discussion HTML5 output and Logo
"When I set my Player (in Presenter 13) to NOT show a logo...  this works in the Flash output but not HTML5...   With HTML5 the logo flash..."
  • over 9 years ago12/18/14 at 8:49 am (UTC)
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Graham Francis replied to the discussion Animations challenge..
"Hi Leslie, thx for the reply and yes I know about that function - it;s just doing the same thing across 100's of slides is really time co..."
  • over 9 years ago12/15/14 at 7:18 am (UTC)
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"Re: the Beta team - I meant the team that works on the next updates to Articulate, there is normally a round of bug fixing / testing bef..."
  • over 9 years ago12/11/14 at 4:17 pm (UTC)
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Graham Francis started a new discussion Animations challenge..
"After upgrading from Presenter 09 to 13 some animation just don't look as good, especially on HTML5, so here is the challenge. If I have..."
  • over 9 years ago12/11/14 at 1:23 pm (UTC)
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"Can this be passed to the 'Beta' team as it's pretty important stuff re: pressing buttons not working etc? Graham Francis CEO The..."
  • over 9 years ago12/11/14 at 8:02 am (UTC)