Graham Francis
Graham Francis
CEO at Vocale Ltd
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Graham Francis replied to the discussion Bullet Points in Notes
"I seem to have gotten past the Blurring by applying the latest update - BUT, now bullets are not aligned as where were when using Articul..."
  • over 6 years ago09/04/17 at 11:23 am (UTC)
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"Hi, I get the same whether it's a new Slide with freshly typed in words or an existing bullet / numbered list.  Package attached."
  • over 6 years ago09/04/17 at 11:21 am (UTC)
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Graham Francis replied to the discussion Bullet Points in Notes
"Thanks Alyssa. Attached is the Articulate Font where it's blurred but bullet points are OK. Yes, I used the bullets tool in the PowerPo..."
  • over 6 years ago08/30/17 at 6:38 am (UTC)
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Graham Francis started a new discussion Bullet Points in Notes
"Hi there, Articulate 360 (latest update), Office 365 all working great except the output of the Notes section gives a few things. If I u..."
  • over 6 years ago08/22/17 at 1:36 pm (UTC)
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Graham Francis started a new discussion Nothing works after latest Studio 13 update
"Just installed the latest update today (April 27th 2017) - Office 2010, Studio 13 on Windows 7...  All been working great.  Update has no..."
  • almost 7 years ago04/27/17 at 9:11 am (UTC)
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Graham Francis replied to the discussion Quizmaker 360 error....
"I have just submitted a case J Graham Francis CEO The SIP School and WebRTC School (Vocale Ltd companies) 26 St. Laurence Road B..."
  • over 7 years ago12/16/16 at 11:22 am (UTC)
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Graham Francis started a new discussion Quizmaker 360 error....
"In both HTML5 and Flash output, my Quizzes now don't let you see what you've selected i.e. the Radio button doesn't highlight when clicke..."
  • over 7 years ago12/13/16 at 2:37 pm (UTC)
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Graham Francis replied to the discussion Resource tab on the iPad not working
"This is soooooo frustrating!  the move to HTML5 is so very important as more people are using tablets now yet some really important funct..."
  • over 7 years ago09/29/16 at 6:21 am (UTC)
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Graham Francis replied to the discussion PPTA file corrupting my audio and video
"Well this is happening to me know and it's driving me crazy + taking up so much time without making any progress - any fixes?????"
  • almost 8 years ago05/31/16 at 6:16 am (UTC)
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Graham Francis started a new discussion Disappearing button!!!
"Hi there, anyone noticed this at all with Engage?   (Studio13 all updates) + Win7/PPT2010 version 14.0.7153.5000 All working fine, able ..."
  • 8 years ago04/18/16 at 3:32 pm (UTC)
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Graham Francis replied to the discussion Resource tab on the iPad not working
"This simply doesn't work for us, we've all been 'light tapping' here and our fingers are starting to seize up with no effect. Any news f..."
  • 8 years ago04/11/16 at 3:53 pm (UTC)
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Graham Francis replied to the discussion Resource tab on the iPad not working
"Hi Ashley This works on Chrome but NOT Safari on the iPad with IOS 9.3 ....  I did test on an iPad that has and older IOS 8.3 (I think) ..."
  • 8 years ago04/04/16 at 1:49 pm (UTC)
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Graham Francis replied to the discussion Resource tab on the iPad not working
"We can't get double 'press' to work on the iPad"
  • 8 years ago03/31/16 at 3:12 pm (UTC)
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Graham Francis replied to the discussion Resource tab on the iPad not working
"Hi Ashley, update 7: 1509.1618 To see this happen, go to www.thesipschool.com and logon as  username = on@thesipschool.com / password =..."
  • 8 years ago03/31/16 at 1:59 pm (UTC)
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Graham Francis replied to the discussion Resource tab on the iPad not working
"Tab at top right, latest Presenter update, Presenter 13...   Screen shot shows location of resource tab...   What is AMP output?   When p..."
  • 8 years ago03/31/16 at 10:49 am (UTC)
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Graham Francis started a new discussion Resource tab on the iPad not working
"Hi there.  using HTML5 content on the iPad (latest IOS 9.3) and Safari.. All seems to be ok except for the Resources tab.  If I touch the..."
  • 8 years ago03/27/16 at 10:50 am (UTC)
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"Was there a resolution to this? I am getting the same with mp4 file extensions showing using Engage Media tour...  "
  • 8 years ago03/02/16 at 7:47 am (UTC)
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Graham Francis started a new discussion Logo quality - help!
"Hi all, when using Presenter 2013 / PPT  2010, the logo I choose for the Top left of the screen always comes out blurry whereas all other..."
  • 8 years ago02/16/16 at 1:35 pm (UTC)
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Graham Francis replied to the discussion iPad and Audio
"Would you like access to out LIVE system to see for yourself?"
  • over 8 years ago10/26/15 at 3:31 pm (UTC)
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Graham Francis replied to the discussion iPad and Audio
"Hi Christie Thanks for the note, check out cases  #00676969 and #00676374 I have provided packages and really appreciate your offer to ..."
  • over 8 years ago10/21/15 at 1:49 pm (UTC)
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"ok, here we go........ Previous to the latest Presenter update, HTML5 output would show a webobject embedded webpage, but even if the we..."
  • over 8 years ago10/20/15 at 3:35 pm (UTC)
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"If you read my message it's NOT Storyline, I'm using Presenter.   And Scroll bars are all fine with me..."
  • over 8 years ago10/20/15 at 3:07 pm (UTC)
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Graham Francis started a new discussion iPad and Audio
"Hi there. As ever, all ok on a PC but presentations running on the iPad/Safari (IOS9 and latest Articulate update) suffer from the Audio..."
  • over 8 years ago10/20/15 at 8:04 am (UTC)
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"Prior to the updates, WebObjects didn't allow scrolling of an embedded webpage.  Yes, Safari cleared cache multiple times etc..."
  • over 8 years ago10/20/15 at 7:22 am (UTC)
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"ok, but has anyone else reported this kind of error in HTML5?  "
  • over 8 years ago10/17/15 at 6:51 pm (UTC)