Graham Francis
Graham Francis
CEO at Vocale Ltd
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Graham Francis started a new discussion Blank Screens - occasionally!
"Hi there, this is an odd one and I hope that someone has seen this before... We have a lot of Web published content (from Studio/Presente..."
  • over 1 year ago10/05/22 at 12:11 pm (UTC)
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Graham Francis started a new discussion Arrows ar not appearing on Publish
"I have slide that have Arrows appear over Images. During the slide progress some of the images change and the arrows point out diff..."
  • over 3 years ago01/11/21 at 11:32 am (UTC)
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Graham Francis started a new discussion Interactive training Launch system
"Hi all, I'm trying to decide how to get a launchpad working for students to start training modules that also can pull data from a databas..."
  • 4 years ago04/06/20 at 10:43 am (UTC)
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Graham Francis started a new discussion Error saving Engage file
"Hi there, using the latest versions of Articulate 360 / Presenter and Engage on Windows 10 64bit. I have multiple Engage elem..."
  • over 4 years ago01/27/20 at 4:51 pm (UTC)
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Graham Francis started a new discussion Seekbar in IoS
"Hi there, using Articulate 360 / Presenter/Powerpoint etc. and noticed that Published content does not show the play bar (or seek bar if ..."
  • over 4 years ago01/08/20 at 3:18 pm (UTC)
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Graham Francis started a new discussion Engage / Studio and Font output...
"Hi there..... all to do with Font settings in the Notes panel. If I set all my notes text in Powerpoint to something like Articulate Ligh..."
  • over 4 years ago12/19/19 at 2:44 pm (UTC)
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Graham Francis started a new discussion Re-labelling...
"Hi there, in Studio 360 / specifically Engage. When I have a Pyramid configured, in the Output it actually shows the words 'L..."
  • over 4 years ago12/02/19 at 2:39 pm (UTC)
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Graham Francis started a new discussion Studio 360
"Does this support/utilize multiple CPU Cores? Cheers, Graham"
  • over 4 years ago11/21/19 at 1:25 pm (UTC)
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Graham Francis started a new discussion Windows 10 and small stuff!!!!
"Hi there, I've recently installed Studio 13 on my Surface Book 2, Windows 10 and I get some things showing on the screen that are really ..."
  • over 6 years ago01/15/18 at 3:40 pm (UTC)
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Graham Francis started a new discussion iPad output looks different to PC output
"Hi there, HTML5 output on the iPad (Safari) is a different layout to that on a PC (using the latest version of Presenter).  I have attac..."
  • over 6 years ago11/27/17 at 12:51 pm (UTC)
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Graham Francis started a new discussion Bullet Points in Notes
"Hi there, Articulate 360 (latest update), Office 365 all working great except the output of the Notes section gives a few things. If I u..."
  • almost 7 years ago08/22/17 at 1:36 pm (UTC)
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Graham Francis started a new discussion Nothing works after latest Studio 13 update
"Just installed the latest update today (April 27th 2017) - Office 2010, Studio 13 on Windows 7...  All been working great.  Update has no..."
  • 7 years ago04/27/17 at 9:11 am (UTC)
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Graham Francis started a new discussion Quizmaker 360 error....
"In both HTML5 and Flash output, my Quizzes now don't let you see what you've selected i.e. the Radio button doesn't highlight when clicke..."
  • over 7 years ago12/13/16 at 2:37 pm (UTC)
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Graham Francis started a new discussion Disappearing button!!!
"Hi there, anyone noticed this at all with Engage?   (Studio13 all updates) + Win7/PPT2010 version 14.0.7153.5000 All working fine, able ..."
  • 8 years ago04/18/16 at 3:32 pm (UTC)
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Graham Francis started a new discussion Resource tab on the iPad not working
"Hi there.  using HTML5 content on the iPad (latest IOS 9.3) and Safari.. All seems to be ok except for the Resources tab.  If I touch the..."
  • 8 years ago03/27/16 at 10:50 am (UTC)
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Graham Francis started a new discussion Logo quality - help!
"Hi all, when using Presenter 2013 / PPT  2010, the logo I choose for the Top left of the screen always comes out blurry whereas all other..."
  • over 8 years ago02/16/16 at 1:35 pm (UTC)
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Graham Francis started a new discussion iPad and Audio
"Hi there. As ever, all ok on a PC but presentations running on the iPad/Safari (IOS9 and latest Articulate update) suffer from the Audio..."
  • over 8 years ago10/20/15 at 8:04 am (UTC)
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Graham Francis started a new discussion Is Engage a useless product at the moment?
"A lot of people have been having issues with publishing Engage content within a Presenter presentation where Volumes are signifiacntly di..."
  • 9 years ago04/27/15 at 12:37 pm (UTC)
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Graham Francis started a new discussion Engage and Videos bug?
"In Engage 13...  All published output is fine, HTML5 has an issue... I have embedded videos using engage and if you look at the examples..."
  • over 9 years ago02/02/15 at 9:53 am (UTC)
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Graham Francis started a new discussion Audio changes in the Editor
"Hi there,  Audio editor in Presenter 13 (PPT2010) is acting strangely, mostly with larger files 100+ slides etc.    Choose to edit the ..."
  • over 9 years ago01/14/15 at 7:17 am (UTC)
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Graham Francis started a new discussion HTML5 output and Logo
"When I set my Player (in Presenter 13) to NOT show a logo...  this works in the Flash output but not HTML5...   With HTML5 the logo flash..."
  • over 9 years ago12/18/14 at 8:49 am (UTC)
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Graham Francis started a new discussion Animations challenge..
"After upgrading from Presenter 09 to 13 some animation just don't look as good, especially on HTML5, so here is the challenge. If I have..."
  • over 9 years ago12/11/14 at 1:23 pm (UTC)
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Graham Francis started a new discussion Anyone getting this with HTML5?
"When looking at the Notes panel on the Menu, all text is not shown in the formatting set in PowerPoint. I have reset all fonts, deleted, ..."
  • over 10 years ago11/27/13 at 3:21 am (UTC)
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Graham Francis started a new discussion Articulate 13 and Notes
"Hi Notes that were left aligned in Presenter09 output are now all Center aligned on Presenter13...   Clearly I've tried re-formatting, de..."
  • over 10 years ago11/11/13 at 8:48 am (UTC)
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Graham Francis started a new discussion HTM5 Minimun spec
"HTML5 support is a great move forward, but what is the minimum sped from IOS and Android for the BEST experience?  I have no problems tel..."
  • over 10 years ago10/31/13 at 5:36 am (UTC)