"Thanks!  Excellent! "

"Alyssa, Thanks ... just uploaded the Articulate Package. Jann"

"Hello Alyssa, I know it's been a while, but finally I got our IT department to run all the repair steps for Studio'13 for Windows 7.  I ..."

"Hi Alyssa, You're right this isn't my first rodeo with losing audio, but it hasn't happened in a couple of years. So I knew the list of ..."

"Hello, I just lost all my audio in my course and the player template reverted back to the basic one.  In the past when I lost audio a ol..."

"Ashley, Yes, I would like the team to take a look at the 13 course.   Are there instructions on how to upload it .... I think I did it ..."

"Hello Ashley, I do have a 09 backup ....  at least I think it is .... because once I would go into a 09 course to make any tweaks (once ..."

"Hello! A course that was working fine on our LMS (all the other courses are doing okay) for over a year is missing audio on some slides...."

"Hello Leslie, I did Update 7 :1509.1618 last fall. And I've checked to see if there are any newer updates, but there are not.   And yes..."

"Hello, Published a Presenter 13 course in HTML5 for the first time.  When it plays on a iPad there is no sound. Everything else is worki..."

"Leslie, Ahhh!  I learn something new everyday.  Now I have to figure out how Audacity switched the settings, but thanks to you I know ho..."

"Hello, I keep getting an error message when I try to import a mp3 or a wav file into Articulate 13 Presenter.  The error message says th..."

"Ashley, What file is that? Sorry don't know what a .intr is."

"Leslie, I just figured out a work-around.  I locate the Engage on it's own. Am able to open it . . . make changes . . .  save it . . . t..."

"Leslie, Thank you. I've attached the Engage.  When I try to edit it when it is in the course is when I get the Articulate Error Report."

"Hello, I need to update a course that was created in 09 a few years ago. When I went into the course it insisted that I update the cours..."

"Yes, they had to unzip it. It wouldn't open otherwise and then there were oodles of files and the Launch Presentation icon was no where ..."

"Scott, Thanks for your help, but I cannot open the file. I guess I will go old fashion and burn it on a disc and send it snail mail to ..."

"Thank you. Oops! I edited the signature in my replies."

"Scott, I answered too quickly. So now I cannot get it on Google Drive -- too large. So I zipped the 'published to CD' file and success..."

"Scott, Ahh! Thank you! I will do that! Thanks so, so much for your assistance.  "

"Hello, I am stumped as to how to share a Presenter 13 project with SME's that do not have Articulate. I have published to web and tried ..."

"Leslie, I was able to restore the audio. THANK YOU!!  It is such a scary thing when this happens.   So if I want to make changes to thi..."

"Leslie, Thanks, but none of my files are displaying the *old.ppta. *I did rename my Powerpoint which clearly broke the connection I no..."

"Hello, I am updating a course I built a year ago. I decided to 'save as' the PowerPoint file as a new name, Interview Part 1_rev2015. Th..."