Jann Iaco
Jann Iaco
Training Specialist at Crate and Barrel
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Jann Iaco started a new discussion Lost Audio and Player Template in Articulate 13
"Hello, I just lost all my audio in my course and the player template reverted back to the basic one.  In the past when I lost audio a ol..."
  • 7 years ago04/19/17 at 8:55 pm (UTC)
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Jann Iaco started a new discussion Articulate 13 course lost audio after working for a year on our LMS
"Hello! A course that was working fine on our LMS (all the other courses are doing okay) for over a year is missing audio on some slides...."
  • over 7 years ago10/13/16 at 3:17 pm (UTC)
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Jann Iaco started a new discussion Presenter 13, No sound when played on iPad
"Hello, Published a Presenter 13 course in HTML5 for the first time.  When it plays on a iPad there is no sound. Everything else is worki..."
  • almost 8 years ago05/13/16 at 4:05 pm (UTC)
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Jann Iaco started a new discussion Audio Editor not recognizing MP3 or Wav files
"Hello, I keep getting an error message when I try to import a mp3 or a wav file into Articulate 13 Presenter.  The error message says th..."
  • over 8 years ago11/17/15 at 7:40 pm (UTC)
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Jann Iaco started a new discussion Unable to edit Engage updated from 09 to 13
"Hello, I need to update a course that was created in 09 a few years ago. When I went into the course it insisted that I update the cours..."
  • almost 9 years ago06/30/15 at 2:55 pm (UTC)
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Jann Iaco started a new discussion Share Presenter 13 project with SME's
"Hello, I am stumped as to how to share a Presenter 13 project with SME's that do not have Articulate. I have published to web and tried ..."
  • almost 9 years ago06/18/15 at 4:13 pm (UTC)
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Jann Iaco started a new discussion Lost Audio in Updating my Course
"Hello, I am updating a course I built a year ago. I decided to 'save as' the PowerPoint file as a new name, Interview Part 1_rev2015. Th..."
  • almost 9 years ago05/27/15 at 9:44 pm (UTC)
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Jann Iaco started a new discussion Articulate 13 not recognizing Flash Player
"Greetings! I keep getting a dialog box that I need Flash Player 10 or above to run Articulate 13 (see attachment) . . . I have Flash Pla..."
  • over 9 years ago12/18/14 at 4:55 pm (UTC)
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Jann Iaco started a new discussion How to access a Quiz built in Articulate 9 but not in Articulate 13
"Hello, I built a course a few years ago in Articulate 9 and included a Quiz called Choices. This option is not in my current version of ..."
  • over 9 years ago12/08/14 at 8:39 pm (UTC)
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Jann Iaco started a new discussion Non Scoring Quiz in Quizmaker '13 cannot stop TRY AGAIN response
"I have built a non-scoring quiz in Quizmaker '13 which I want users to be able to take unlimited times. (just got Articulate '13 was 09..."
  • almost 10 years ago07/24/14 at 11:36 am (UTC)
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Jann Iaco started a new discussion Series of old files and now lost audio
"I've read the" Audio is Missing" Article. Ran through the checklist and it still doesn't make since why my audio just disappeared. I had ..."
  • over 11 years ago10/11/12 at 2:40 pm (UTC)
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Jann Iaco started a new discussion Can Articulate Presenter work in Google Docs?
"Can Articulate Presenter Studio 9 be used within Google Docs to build eLearning?  I know little about Google Docs other than the tremendo..."
  • over 11 years ago10/11/12 at 11:15 am (UTC)
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Jann Iaco started a new discussion Quiz is appearing instead of another slide!
"Hello ~ Novice user here! I created my first learning game in  . . . all went well . . . unfortunately I left the project for a few weeks..."
  • over 12 years ago12/15/11 at 10:15 am (UTC)