"From bitter experience, converting Studio 09, or Quizmaker 09 to the 13 versions is full of little traps. The latest that has tripped us ..."

"Hi Leslie, sorry about delay, been having dreadful issues with Tin Can interfacing with our LMS, with complaints about quizzes locking up..."

"OK, thanks, the easiest way is for me to invite them to Dropbox, what email address should I use?"

"Hi Alyssa, I saved the Presenter file, which had been opened in Dropbox, to the C: drive; that didn't\work so I copied the whole course f..."

"I'm told by our LMS that Tin Can resolves many of the interface problems that can be experienced with SCORM 1.2.  We are gradually changi..."

"Here's a puzzle;  I recently transferred all our active Studio 13 course folders to Dropbox, having been running them on a laptop without..."

"Hi, thanks for that; I've checked the junk folder and the inbox for jon.cousens@cloudaero.co.uk and found nothing, probably because it wa..."

"Ummm................nothing yet, can you give them a nudge? With regards Jon Jon Cousens Cloud Aero Training"

"Hi, Additional information to my last email is 1, the quiz I'm trying to import runs fine in Review, when launched from the Presenter..."

"Hi, Re your advice below, I have just deleted the quiz from the Presenter file, and tried to import it. The process stopped after a few..."

"Thanks and I'll try that....... With regards Jon Jon Cousens Cloud Aero Training"

"Hi guys, I need some urgent advice......a user has complained that she cannot Retry a quiz after failing.  It is in Quizmaker 09, in a St..."

"Yes of course, would the Articulate Package be the best way?  Another problem I've just noticed is that the Preview does not function in ..."

"Hello all, can anyone help with a little mystery, please? One of our Studio 09 courses shows blank text boxes where Yes and No should be..."

"Ah, ummm, I don't know the case number, where would I see it?"

"Hi Emily thanks for that; I’ll try the SCORM cloud later today (another learning curve) meanwhile there’s another current case about the ..."

"OK, thanks, the ZIP folder is on the way. --- This email has been checked for viruses by Avast antivirus software. https://www.avast.c..."

"There have been multiple reports, and It has happened to me when I run the course in the LMS I can set you up to run the course in t..."

"I've had exactly the same problem in Studio 13; it's quite annoying!  "

"Trouble comes in threes!  Following a recent MS update (W7/Office 2010) several attempts to publish a Studio 09 course to LMS (SCORM 1.2)..."

"We have a course written and running in Studio 09; it has run (with updates) for 3++ years.  earlier this year we got feedback that after..."

"Many thanks; the good news is that I ran the whole package transfer process again and this time nothing was dropped, so the upgrade of th..."

"Thanks, that's where I was looking! But there's no warning box. However  I just closed and reopened Presenter 13  with a course file (it'..."

"Thanks.....maybe I'm being dim, where is Enable Editing?"

"And here's another one; having packaged an S09 course, transferred it to another computer on a stick, and opened it in S13 (free Trial) ,..."