"Hi Ashley, Machine is running: AMD FX-6300 six core processor @ 3.5Ghz & 8GB RAM Windows 7 64 BIT"

"Hi Ashley, It would be interesting to know details because the quality difference seems significant."

"Hi Emily, Preview loads more quickly, the delay using the play button below timeline is significantly longer (around 6 seconds) ."

"Than you Justin   -  I have been in touch with Sarah and Mark and they have sorted everything out."

"Thanks Justin, It was not a license conversion as we were told that was not possible. Storyline was paid for - I have just responded to ..."

"Thank you for the reply Mark, but that does not answer my question; let me try and explain it another way in case I was not clear (in the..."

"Justin Wilcox said: Hi Julie. Thanks for the comments and sorry to hear that you are disappointed. The pricing for Storyline 2 is the..."

"I just had trouble accessing the storyline 2 download and contacted support. This is what I got back: "The PMP conversion option mention..."

"Thanks Bruce - Done."

"Thanks Ashley. It is not  so big an issue because the point is to have a full screen option by utilising the youtube video player (rather..."

"Michael's solution works - thread continues here: http://community.articulate.com/forums/t/45350.aspx"

"I am raising a glass to your avatar!"

"Thanks Michael I got the embed code for video from site working by truncating down to the iframe tags and you've gone a step further and..."

"I can get the web object to appear in the player as a grey box by selecting the 'in new browser window' and 'when clicked' options, but s..."

"Hi Michael, It's just a random 13 second video without any audio: http://vimeo.com/88195173 Insert video from website works if I truncate..."

" Michael Hinze said: A while back I had done a test with a Vimeo video and was able to display it in both a Web Object and as an embedded..."

"Thanks Michael and Mike. Mike, I'm also using a basic account and the vimeo privacy settings were the same. Was the video you used an HD ..."

"I've also tried it using add video from website and the vimeo embed code - same result. Any ideas much appreciated. Vimeo help says: Plus..."

"Ashley Terwilliger said: Do you have a course with an unusual file name that is causing difficulty? I'd suggest trying to rename the file..."

"Many thanks Ashley. The direct link with the case number worked and I got the files uploaded okay. Maybe it was a network issue yesterday..."

"Three browsers (opera, seamonkey & firefox) and three fails to get the support ticket to submit - must be something in the ether! I h..."

"Tried the repair. Shape fill colours still displaying incorrectly on mouse-over and preview (e.g. mouse-over  blue, preview shows grey). ..."

"Thanks Ashley. Projects are local and DPI is 96 so can rule those out. Haven't done a repair, so will try that. I took video captures of ..."

"Thanks again Phil - I'll go away and play with this for a week - if I haven't worked it out by then I'll come back and ask for some more ..."

"aha - I may have solved that last bit about unassigned... Basically, don't look at variables while making pizza dough - I may have been l..."