Ken Resner
Ken Resner
Technical Training Manager at Hirsh Precision Products
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"Hi Emily, Feature request submitted.    "
  • 9 years ago03/05/15 at 4:40 pm (UTC)
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Ken Resner started a new discussion Audio volume control for videos ... where? how?
"Hello, I'm having yet another "Really? Can't do this in Storyline?" moment! I've embedded videos (mp4 format) that open/play in a new w..."
  • 9 years ago03/04/15 at 5:40 pm (UTC)
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Ken Resner replied to the discussion Play Video Media Trigger Doesn't Work?
"Hi Russ, THANK YOU! Appreciate the work around. Totally NOT intuitive and not addressed in any tutorial (???) I could find. Articulate..."
  • 9 years ago03/02/15 at 6:06 pm (UTC)
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Ken Resner started a new discussion Play Video Media Trigger Doesn't Work?
"Very basic slide setup (see below). I want a video (mp4) to start when the user clicks the video icon.  Video format is set to play video..."
  • 9 years ago03/02/15 at 5:22 pm (UTC)
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"Maybe this will save someone from frustration and major waste of time. A support case has been created. I've been setting up 29 slides w..."
  • 9 years ago01/29/15 at 6:26 pm (UTC)
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"Good morning Mike THANK YOU  thank you thank you ... works perfectly for my purposes. The solution was TOTALLY NOT intuitive to me, will..."
  • 9 years ago01/27/15 at 3:42 pm (UTC)
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Ken Resner started a new discussion I'm "Trigger/Condition Challenged" Today ...
"Good afternoon everyone, Story file attached. On Status Screen (screen 1.1) there is icon with two states defined: Dim = "red" Norm..."
  • 9 years ago01/26/15 at 11:19 pm (UTC)
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"Is Arial a "non-standard" font? EVERY font in my SL list is a TrueType ... none are denoted "OTF"?  Unlike MS Word where the opposite ..."
  • over 9 years ago01/23/15 at 8:52 pm (UTC)
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"It's not possible (to the best of my knowledge) to "zoom" when previewing a slide/story ?? As for system DPI ... There is no issue wi..."
  • over 9 years ago01/23/15 at 8:40 pm (UTC)
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"The only times I recall seeing this behavior has been text entry fields ... and in various story files."
  • over 9 years ago01/23/15 at 6:16 pm (UTC)
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"Hi Rob, The solution is ... don't pixel peep ;-) (just kidding!) I've noticed similar "not WYSIWYG" quirks as well, including italicize..."
  • over 9 years ago01/23/15 at 4:00 pm (UTC)
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"Thanks for the prompt response Ashley. I continue to be impressed (and appreciative) of SL staff responsiveness on this forum. Hmm ... i..."
  • over 9 years ago11/05/14 at 9:41 pm (UTC)
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"Greetings, In SL2 (current as of today) when I cut/copy and paste text I can't get SL to retain the Font style nor size of the source te..."
  • over 9 years ago11/05/14 at 6:15 pm (UTC)
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"Update, but no solution, from Support: ~~~~~~~~~ After checking the latest file you sent, I was able to reproduce the issue. Slide 1.8 ha..."
  • over 9 years ago10/21/14 at 7:18 am (UTC)
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"Hi Brian & Emily,  All head scratchin' on my end has ceased - we're all bald now! I would agree that it does appear to be content r..."
  • over 9 years ago10/20/14 at 3:24 pm (UTC)
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Ken Resner started a new discussion SL Version 2 Install - Wishing I Hadn't
"After upgrading to SL Version 2 I have a SL2 project with 3 weeks work into it and now SL2 has developed buggy behavior that is preventin..."
  • over 9 years ago10/20/14 at 1:20 pm (UTC)
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"Ashley Terwilliger said: Hi Eric and Joanna, I know that during the initial beta - it was a different color, and there was a lot of disc..."
  • over 9 years ago09/25/14 at 2:21 pm (UTC)