Lauren Connelly
Lauren Connelly Staff
Supervisor, Customer Happiness Team at Articulate
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"Hello Nickie! Sorry that you are still encountering this issue! If you can share your project file with us, I'm sure a community member c..."
  • 2 months ago03/05/24 at 3:15 pm (UTC)
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Lauren Connelly replied to the discussion Images/ Vectors Blurring in Storyline
"Hi Nathan! Thank you for attaching the screenshot. I can definitely see the blurriness. Have you added the vector shape into a zoom regio..."
  • 2 months ago03/05/24 at 2:59 pm (UTC)
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Lauren Connelly replied to the discussion Rise : Search and Replace
"Hello Andrea! This is currently logged as a feature request. I'll add this discussion to our report so that we can update you if this mak..."
  • 2 months ago03/04/24 at 9:40 pm (UTC)
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Lauren Connelly replied to the discussion New in Storyline 360: Global Notes Formatting
"The Normal Text style is what is the default for the Notes section. If you'd like to create a custom style, it would require more manual ..."
  • 2 months ago03/04/24 at 9:06 pm (UTC)
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Lauren Connelly replied to the discussion Line spacing changing after update
"Hello Lydia! Are you and the other people in your organization all using the same version of Storyline 360? It would be helpful to know i..."
  • 2 months ago03/04/24 at 9:01 pm (UTC)
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Lauren Connelly replied to the discussion Continue autamatically after correct chosen
"Hi Tom! It sounds like you're hoping to eliminate the Correct Layer! You can just delete the Correct Layer for the user to move to the ne..."
  • 2 months ago03/04/24 at 5:21 pm (UTC)
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Lauren Connelly replied to the discussion New in Storyline 360: Global Notes Formatting
"Hello Jerson! If you'd like to designate a custom style for your slide notes that is different from the normal text style, the..."
  • 2 months ago03/04/24 at 3:59 pm (UTC)
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"Hi Jay! So glad you found the solution here! I know this will help others who come across a similar ask."
  • 2 months ago03/04/24 at 3:41 pm (UTC)
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Lauren Connelly replied to the discussion New in Review 360: Team Folders
"Hi Debbie! These settings are in the Review 360 course, so the person who published the course will alter those settings on their end."
  • 2 months ago03/04/24 at 3:38 pm (UTC)
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Lauren Connelly replied to the discussion Same questions on Quiz Retry - Question Bank
"Hello Echo! Is it possible that you have certain question slides locked in the question bank? Another thought, do you have your settings ..."
  • 2 months ago03/04/24 at 3:19 pm (UTC)
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"Hi Arielle! Thank you for letting us know that this is happening to you as well! I'm having a difficult time recreating this on my end. I..."
  • 2 months ago03/04/24 at 2:56 pm (UTC)
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Lauren Connelly replied to the discussion Drag Over State not working properly
"Hello Marlena! It sounds like you are looking for a custom setup for the Drag Over state. Are you using buttons? If so, those have a buil..."
  • 2 months ago03/04/24 at 2:39 pm (UTC)
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Lauren Connelly replied to the discussion Background Music keep playing.
"I wanted to share a quick update! We have the option to pause background audio when the player is paused, logged as a feature request. We..."
  • 2 months ago03/04/24 at 2:24 pm (UTC)
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Lauren Connelly replied to the discussion Download/Update software link disabled
"Hello Sagar! Sorry for the trouble! I appreciate you sharing the screenshot and the error that you're coming across. I've started a case ..."
  • 2 months ago03/01/24 at 9:55 pm (UTC)
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"Hello Tanya! Great question! The cue points are configured to line up with the timeline rather than media on a slide. In that case, as a ..."
  • 2 months ago03/01/24 at 9:29 pm (UTC)
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Lauren Connelly replied to the discussion Formatting Issues
"Thanks for the update, Ingrid! Are you seeing this same behavior in our most recent version of Storyline 360?"
  • 2 months ago03/01/24 at 8:02 pm (UTC)
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"Hello cynthia! Thank you for sharing the audio links and .story file! I see the same on my end. The audio file, 10-5PtEd.wav, always take..."
  • 2 months ago03/01/24 at 5:15 pm (UTC)
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Lauren Connelly replied to the discussion Printing a slide and Saving a slide
"Hello Kelly! I'm not aware of a way to save a slide similar to how you can save an image on a device! I hope another community member wil..."
  • 2 months ago03/01/24 at 4:28 pm (UTC)
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Lauren Connelly replied to the discussion "New" Neural Voices
"Hello Karen! You should see the new voices if you're on the most recent update for Storyline 360. This is what it looks like on my end. Y..."
  • 2 months ago03/01/24 at 4:27 pm (UTC)
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"Hello Yuvaraja! I'm happy to help! I just tested these shortkeys in our newest update, Storyline 360 (Build 3.85.31840.0), and didn't run..."
  • 2 months ago03/01/24 at 2:26 pm (UTC)
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Lauren Connelly replied to the discussion New in Review 360: Team Folders
"Hi Debbie! Is it your project that you're receiving notifications on? If so, you can mute notifications for the project to not receive em..."
  • 2 months ago03/01/24 at 2:09 pm (UTC)
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Lauren Connelly replied to the discussion Quizmaker Title is Incorrect in Word
"Hello Carrie! Thank you for sharing the file! I also experienced this on my end with your file. Was that file name the original name of t..."
  • 2 months ago03/01/24 at 1:58 pm (UTC)
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Lauren Connelly replied to the discussion Import Storyline file into Rise.com
"Hi Lauren! Great question! In short, this is why you want to transfer a user's content to another user when someone leaves the company. W..."
  • 2 months ago03/01/24 at 1:44 pm (UTC)
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Lauren Connelly replied to the discussion Saving projects
"Hello Bridget! I'm happy to help see if we can find the file! Since .story files are saved to your computer, it should still be accessibl..."
  • 2 months ago02/26/24 at 10:07 pm (UTC)
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Lauren Connelly replied to the discussion Button colour not working
"Hello Enrico! I wanted to update you and share that we've fixed the bug where the button color did not change when the background of the ..."
  • 2 months ago02/23/24 at 8:16 pm (UTC)