Lauren Connelly
Lauren Connelly Staff
Customer Happiness Specialist at Articulate
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"Hi Aaron! Thank you for including your file and providing a clear explanation of where the issue occurs! I noticed the exact same error w..."
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Lauren Connelly replied to the discussion Login Button On The Website Home Screen
"Hello Heinee! Glad you were able to find the "Log In" button! Sorry that it was a hassle! We recommend signing into 360.articulate.com fo..."
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Lauren Connelly replied to the discussion Zoom regions not functioning
"Hello Joyce! Thanks for checking in on the fixes that will be included in the next Storyline 3 update. We are releasing a few fixes that ..."
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Lauren Connelly replied to the discussion SCORM reformatting possibilities
"Hello Leigh-Ann! Good question! This is the data that Rise 360 sends to your learning management system. "
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Lauren Connelly replied to the discussion Quiz reaction categories
"Hi Anselm! I understand your approach! Another way to create something like this would be to add data entry fields to the feedback layers..."
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Lauren Connelly replied to the discussion Drag & Drop Reset - No stacking
"Hi Terrence! Happy to help! It sounds like you want specific audio to play when the user drops a musical instrument on a drop target. Is ..."
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Lauren Connelly replied to the discussion Invalid answer pop up is shown twice.
"Hi Nicole! What you're seeing doesn't sound right! I wonder if there are overlapping triggers leading to this. Would you mind sharing you..."
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"Hello Paul! There is one more area to check to remove feedback! This is a setting based on each question slide. Let me know if you've alr..."
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Lauren Connelly replied to the discussion Cyrillic letters in the title blocks audio?
"Hi László! I'm glad that you found the fix! I'm happy to investigate this issue further. You're right about the Russian ..."
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Lauren Connelly replied to the discussion Latest updates not working
"Hi Megan! I'm happy to investigate! Did you perhaps update your Windows environment as well? If you see an error message, it would be hel..."
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"Hi Jennifer! Good news! When you import a PowerPoint presentation or another Storyline project that has slide notes, ..."
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Lauren Connelly replied to the discussion Bookmarking/Resume Issue
"Hi Susan! Thank you for attaching your file! I was able to view the course in Storyline 360. I see that you have the slides set to "Autom..."
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Lauren Connelly replied to the discussion Clicking on Embedded Video is Advancing Slide
"Hi Kyle! Without seeing the file, it sounds like a trigger fix. Would you mind sharing your file with us? You can do so by using the..."
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Lauren Connelly replied to the discussion Using .storylinetemplate Files
"Hello Nikki! There isn't an option to add a PowerPoint to a Storyline template. The PowerPoint would be added the way it looks prior to i..."
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Lauren Connelly replied to the discussion Using .storylinetemplate Files
"Hi Nikki! Thank you for sharing the image! That doesn't look right. Are you seeing this error when importing anything to the specif..."
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Lauren Connelly replied to the discussion Corrupt Triggers in Storyline 360
"Hi Naomi! I see that you've started working in a case with Jopney, one of our Support Engineers. That is the right step to take with corr..."
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Lauren Connelly replied to the discussion Web Object Sizing-Scaling
"Thank you to everyone who brought this bug to our attention! Good news, we've released the fix today in Update 34 (Build 3.34.20804.0) fo..."
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"We've found the fix! We just released Update 34 (Build 3.34.20804.0) for Storyline 360 which includes the fix for the bug where Web ..."
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"Hi all! Good news! We just released Update 34 (Build 3.34.20804.0) for Storyline 360! In the update, you'll find that Web..."
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"Hi all! We know this issue with web objects was definitely a pain! I'm happy to share that we just released Update 34 (Build 3.34.20..."
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"Hi Andlen! I wanted to let you know that we just released Update 34 (Build 3.34.20804.0) for Storyline 360! In the update, you..."
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Lauren Connelly replied to the discussion web objects no longer scale with the browser
"Hi all! Good news! We just released Update 34 (Build 3.34.20804.0) for Storyline 360! In the update, you'll find that Web..."
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Lauren Connelly replied to the discussion Web Object Size Problem with last 360 update
"Hi all! I'm popping in to share the good news! We just released Update 34 (Build 3.34.20804.0) for Storyline 360! In the updat..."
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Lauren Connelly replied to the discussion Customize Theme in a Storyline Screencast
"Hi Diane! Thank you for reattaching the screenshots! I see the custom theme that you're are referencing. Actually, we have a description ..."
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"Hi Iain! I'm happy to investigate this situation you're are running into with fonts in Storyline 2! It sounds like the fonts are displaye..."