Lauren Connelly
Lauren Connelly Staff
Customer Happiness Specialist at Articulate
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"Hi Sarah! Thank you for sharing your project! I was able to test it on my end using NVDA, but I do not hear the slide content repeating. ..."
  • 1 day ago10/23/20 at 7:35 pm (UTC)
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Lauren Connelly replied to the discussion Submit / Swipe Functionality
"Hi karlijn! I wanted to jump back in this discussion because I've made a mistake! So sorry about that. You can determine if an inte..."
  • 1 day ago10/23/20 at 5:25 pm (UTC)
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Lauren Connelly replied to the discussion StoryLine - Pictures / Images not showing
"Hello Michele! I completely understand how frustrating this would be! It sounds like replacing the images and characters temporarily solv..."
  • 1 day ago10/23/20 at 4:50 pm (UTC)
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"Hello McKenzie! Great question! Let's start by understanding what you've created so far. Have you added variables to determine which slid..."
  • 2 days ago10/23/20 at 3:47 pm (UTC)
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"Hello Marco! Yikes, that doesn't look right! It almost looks like the marker stops loading. I've created a sample project with markers. D..."
  • 2 days ago10/23/20 at 12:56 pm (UTC)
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Lauren Connelly replied to the discussion Text to speech keeps saying I am offline
"Hello Zoe! I found this discussion where it sounds like Leslie ran into the same issue! If those steps don't do the trick, we're happy to..."
  • 2 days ago10/23/20 at 12:49 pm (UTC)
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Lauren Connelly replied to the discussion Saving Storyline files to MS OneDrive
"Hello Nathan! I know a lot of community members use OneDrive to back up files but saving projects directly to OneDrive can lead to corrup..."
  • 2 days ago10/23/20 at 12:44 pm (UTC)
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"Hello Miles! I've replied to you in this discussion as well! It sounds like both of the issues you are running into are mainly with ..."
  • 2 days ago10/23/20 at 12:29 pm (UTC)
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Lauren Connelly replied to the discussion Bulleting woes
"Hello Miles! I'm happy to help! We don't have a similar bug logged so I'll need to better understand what you're seeing on your end. Here..."
  • 2 days ago10/23/20 at 12:21 pm (UTC)
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Lauren Connelly replied to the discussion 360 Issues: Issue #2 Blurry Screen Recordings
"Hi Andrea! So sorry this is affecting your course too! Can we take a look at your project to see what the fix might be? Here's a sec..."
  • 3 days ago10/22/20 at 8:16 pm (UTC)
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Lauren Connelly replied to the discussion 360 Issues: Issue #2 Blurry Screen Recordings
"Hi Patrick! Thank you for sharing those extra details! It sounds like the blurriness isn't coming from a specific environment. In that ca..."
  • 3 days ago10/22/20 at 8:14 pm (UTC)
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Lauren Connelly replied to the discussion Gifs look horrible, why?
"Hi Jeni! It sounds like Jonathan has pointed you in the right direction. Jonathan, thank you for offering your expertise!"
  • 3 days ago10/22/20 at 8:07 pm (UTC)
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Lauren Connelly replied to the discussion Multi-language courses in Storyline 360
"Hello James! That's a great question! It should work the same with both languages. If you run into any snags, we'd be happy to take a loo..."
  • 3 days ago10/22/20 at 8:06 pm (UTC)
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Lauren Connelly replied to the discussion Image not resizing in marker
"Hello Kassy! I'm happy to help! What you're seeing is expected because you can only change the position of images in a marker. Not to wor..."
  • 3 days ago10/22/20 at 7:58 pm (UTC)
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"Hello Liz! I'm happy to help! Thank you for sharing the screenshot. Here are a few questions to help us toward a solution: What type of ..."
  • 3 days ago10/22/20 at 6:51 pm (UTC)
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"Thank you R.Eric! I've recorded a Peek on my end as well. Take a look! Please let me know if you have additional questions!"
  • 3 days ago10/22/20 at 4:18 pm (UTC)
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Lauren Connelly replied to the discussion SCORM 1.2 Course bugs
"Hi Jason! Thank you for sharing those screenshots! It would be better if we could begin troubleshooting in a support case so that we can ..."
  • 3 days ago10/22/20 at 3:36 pm (UTC)
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Lauren Connelly replied to the discussion Displaying variables in installed fonts
"Hi Lizzie! We're happy to help! Since this is specific to the file you're working with, it would be helpful if we could test the project ..."
  • 3 days ago10/22/20 at 3:30 pm (UTC)
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Lauren Connelly replied to the discussion Videos are not playing in Articulate Review
"Hi Kristin! I'm happy to help! I wonder if a quick setting change in the Layer Properties will do the trick. Are the layers set to "Hide ..."
  • 3 days ago10/22/20 at 3:26 pm (UTC)
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Lauren Connelly replied to the discussion Copied buttons lose picture quality
"Hi Amanda! Sorry, you're running into this issue when copying buttons! We don't have any logged issues that relate to the quality of copi..."
  • 3 days ago10/22/20 at 3:17 pm (UTC)
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Lauren Connelly replied to the discussion Multiple audio files in 1 slide
"Hi Veronik! I'm happy to help! Thank you for sharing a screenshot of the timeline. We'll need to see the triggers you've created so far t..."
  • 3 days ago10/22/20 at 2:57 pm (UTC)
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"Hello Stefan! This doesn't sound right! Do you mind sharing a Peek of what this looks like on your end? You can either attach ..."
  • 3 days ago10/22/20 at 2:51 pm (UTC)
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Lauren Connelly replied to the discussion Capturing data from text field
"Hello Keith! I'm happy to help! You can capture these answers using a Results Slide and then set the tracking option to the Results Slide..."
  • 3 days ago10/22/20 at 1:34 pm (UTC)
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Lauren Connelly replied to the discussion Publish to CD and Flash
"Hi Susan! Great question! You're correct. As long as you're publishing from Storyline 3 or Storyline 360, you'll be all set!"
  • 3 days ago10/22/20 at 1:24 pm (UTC)
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"Hello David! Thanks for taking the time to share this! Right now, this setting is turned on by default but I can see how it would be help..."
  • 4 days ago10/21/20 at 7:44 pm (UTC)