Lauren Connelly
Lauren Connelly Staff
Supervisor, Customer Happiness Team at Articulate
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"Hello cynthia! Thank you for sharing the audio links and .story file! I see the same on my end. The audio file, 10-5PtEd.wav, always take..."
  • 3 months ago03/01/24 at 5:15 pm (UTC)
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Lauren Connelly replied to the discussion Printing a slide and Saving a slide
"Hello Kelly! I'm not aware of a way to save a slide similar to how you can save an image on a device! I hope another community member wil..."
  • 3 months ago03/01/24 at 4:28 pm (UTC)
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Lauren Connelly replied to the discussion "New" Neural Voices
"Hello Karen! You should see the new voices if you're on the most recent update for Storyline 360. This is what it looks like on my end. Y..."
  • 3 months ago03/01/24 at 4:27 pm (UTC)
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"Hello Yuvaraja! I'm happy to help! I just tested these shortkeys in our newest update, Storyline 360 (Build 3.85.31840.0), and didn't run..."
  • 3 months ago03/01/24 at 2:26 pm (UTC)
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Lauren Connelly replied to the discussion New in Review 360: Team Folders
"Hi Debbie! Is it your project that you're receiving notifications on? If so, you can mute notifications for the project to not receive em..."
  • 3 months ago03/01/24 at 2:09 pm (UTC)
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Lauren Connelly replied to the discussion Quizmaker Title is Incorrect in Word
"Hello Carrie! Thank you for sharing the file! I also experienced this on my end with your file. Was that file name the original name of t..."
  • 3 months ago03/01/24 at 1:58 pm (UTC)
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Lauren Connelly replied to the discussion Import Storyline file into Rise.com
"Hi Lauren! Great question! In short, this is why you want to transfer a user's content to another user when someone leaves the company. W..."
  • 3 months ago03/01/24 at 1:44 pm (UTC)
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Lauren Connelly replied to the discussion Saving projects
"Hello Bridget! I'm happy to help see if we can find the file! Since .story files are saved to your computer, it should still be accessibl..."
  • 3 months ago02/26/24 at 10:07 pm (UTC)
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Lauren Connelly replied to the discussion Button colour not working
"Hello Enrico! I wanted to update you and share that we've fixed the bug where the button color did not change when the background of the ..."
  • 3 months ago02/23/24 at 8:16 pm (UTC)
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Lauren Connelly replied to the discussion Storyline 360 built in states not working
"Hello Shannon! I've recreated the Visited State in your project and it is working as expected. Can you test this out on your end?"
  • 3 months ago02/23/24 at 8:13 pm (UTC)
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"Our team is currently aware of this issue and investigating a fix. We don't have an ETA to share at this time, but we will update this di..."
  • 3 months ago02/23/24 at 7:25 pm (UTC)
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"Hello David! There isn't a way to automatically remove the SSML tags from the published notes. Instead, you'd want to edit the notes for ..."
  • 3 months ago02/23/24 at 7:23 pm (UTC)
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Lauren Connelly replied to the discussion Disable auto-advance in preview
"Hello Azar! Thank you for adding these additional details! I would create this in Storyline 360, so you have more control over how the us..."
  • 3 months ago02/23/24 at 7:20 pm (UTC)
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"Hello all! The issue is that you can't place a paragraph tag inside a sentence tag. This is the part causing the error, </p</s> ..."
  • 3 months ago02/23/24 at 5:44 pm (UTC)
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Lauren Connelly replied to the discussion Storyline Transcripts
"Hello Nancy! We can definitely submit a feature request on your behalf. I see that my teammate Luciana replied to your other message. Can..."
  • 3 months ago02/23/24 at 4:29 pm (UTC)
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Lauren Connelly replied to the discussion Lightbox close button in the escape room
"Hello Anastasia! Thank you for sharing your file! I found an example in our community that includes adding quiz questions as layers and l..."
  • 3 months ago02/23/24 at 1:33 pm (UTC)
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Lauren Connelly replied to the discussion HLS vulnerabilty on Storyline Modern Player
"Hello Marion! I've checked with our Engineering team. You should be able to safely delete the hls.min.js file from your published output ..."
  • 3 months ago02/22/24 at 8:07 pm (UTC)
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Lauren Connelly replied to the discussion Issues after latest update (2024-02-20)
"Hello Julian! Thank you so much for bringing this to our attention! I'm not seeing similar reports after we shipped the latest update. Is..."
  • 3 months ago02/22/24 at 6:31 pm (UTC)
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Lauren Connelly replied to the discussion Disable auto-advance in preview
"Hello Azar! I'm happy to help! Are you wanting the question slides to not advance automatically when revisiting? Or are you wanting speci..."
  • 3 months ago02/21/24 at 7:11 pm (UTC)
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"Thank you for the update, Kate! I see that my teammate, Ronaziel, has logged this as a software bug. We'll update this discussion to noti..."
  • 3 months ago02/21/24 at 3:06 pm (UTC)
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Lauren Connelly replied to the discussion New in Storyline 360: 64-bit App (Beta)
"Hi Ryan! To clarify, are you finding that Storyline 360 64-bit isn't opening, but Storyline 360 is? Are you seeing an error message when ..."
  • 3 months ago02/21/24 at 2:56 pm (UTC)
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Lauren Connelly replied to the discussion Articulate 360 App "Clocking"
"Hello Mike! Thank you for sharing a screenshot! I'm not having similar issues on my end and not seeing other reports about the Articulate..."
  • 3 months ago02/21/24 at 2:52 pm (UTC)
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Lauren Connelly replied to the discussion Accessibility workflow improvements
"Hello Brian! We've received your feature request! I'll keep you updated in this discussion if your feature makes it on our feature roadmap."
  • 3 months ago02/20/24 at 10:04 pm (UTC)
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Lauren Connelly replied to the discussion New Content
"Hello Allan! Do you mind sharing what information technology content you're looking for? I can share this with our content team!"
  • 3 months ago02/20/24 at 9:59 pm (UTC)
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Lauren Connelly replied to the discussion Using open in new tab icon in Rise
"Hi Linda! In December 2022, we made a change to hyperlinks to have screen readers announce each link with the additional instruction..."
  • 3 months ago02/20/24 at 9:55 pm (UTC)