Lynn Wonsick
Lynn Wonsick
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"We have only seen this issue with IE browser. It is a setting in IE on their computers that we tell them to change.  We have not experien..."
  • over 2 years ago06/11/19 at 5:59 pm (UTC)
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"It is a browser setting issue with html. The Font Download Setting Is Disabled in Internet Explorer The font download setting in Intern..."
  • almost 3 years ago01/11/19 at 12:51 pm (UTC)
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"Thanks Ashley  "
  • 3 years ago08/20/18 at 7:40 pm (UTC)
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"Thanks so much for the update. Still using workarounds and will be glad to hear when it is fixed.  "
  • 3 years ago08/20/18 at 7:16 pm (UTC)
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"I am saying that right now the only assurance we have found after exhaustive trials is to use Chrome as the browser. It is something in I..."
  • over 3 years ago04/17/18 at 12:09 am (UTC)
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"It is not the kind of text that fixes it. It is a setting in Internet Explorer that allows text download. It will display whatever is set..."
  • over 3 years ago04/16/18 at 11:31 pm (UTC)
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Lynn Wonsick started a new discussion Trouble Updating Articulate 360
"I am not getting notifications in my dashboard for the updates, nor can I search for updates. When I troubleshoot, below is the out..."
  • over 3 years ago04/03/18 at 4:27 pm (UTC)
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"There are a lot more issues than just choosing the font, I have found. New Time Roman will only work if that happens to be the default fo..."
  • over 3 years ago03/12/18 at 5:47 pm (UTC)
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"We are experiencing this issue as well.  The methods to overcome this seem almost unreasonable when you have 40,000 users on that many di..."
  • over 3 years ago03/09/18 at 1:33 pm (UTC)
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"We are having the same issue.  I just downloaded the newest version of Studio 360 and the Calibri font is changing to a serif font (looks..."
  • over 3 years ago03/09/18 at 1:23 pm (UTC)
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Lynn Wonsick replied to the discussion Studio 360 Underlining & Hyperlink issue
"Alyssa helped me on Friday. It was the computer display setting when publishing."
  • almost 4 years ago01/08/18 at 3:02 pm (UTC)
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Lynn Wonsick replied to the discussion Studio 360 Underlining & Hyperlink issue
"Please ignore then.  Thanks."
  • almost 4 years ago01/08/18 at 3:02 pm (UTC)
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Lynn Wonsick replied to the discussion Articulate Presenter 360
"It worked.  Now I need to tell my whole team that they all need to change their computer settings to publish using 360.  Thanks so much."
  • almost 4 years ago01/05/18 at 8:53 pm (UTC)
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Lynn Wonsick replied to the discussion Articulate Presenter 360
"OMG  I feel so dumb.  I did not realize that my display settings for my computer would impact how a course publishes. Wow. Never had that..."
  • almost 4 years ago01/05/18 at 8:39 pm (UTC)
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Lynn Wonsick replied to the discussion Articulate Presenter 360
"I'm not the only person at my company that is seeing the line move. So I'm unsure how to address this if it is a display setting that is ..."
  • almost 4 years ago01/05/18 at 8:33 pm (UTC)
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Lynn Wonsick replied to the discussion Articulate Presenter 360
"So what is wrong with the way I published it.  When I view your file it looks fine.  Are you publishing with HTLM5 as primary? What setti..."
  • almost 4 years ago01/05/18 at 8:31 pm (UTC)
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Lynn Wonsick replied to the discussion Studio 360 Underlining & Hyperlink issue
"Thanks anyway.  "
  • almost 4 years ago01/05/18 at 5:52 pm (UTC)
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Lynn Wonsick replied to the discussion Studio 360 Underlining & Hyperlink issue
"That does not work. I changed setting and it still shows as this.  "
  • almost 4 years ago01/05/18 at 5:43 pm (UTC)
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Lynn Wonsick replied to the discussion Articulate Presenter 360
"It is exactly the same in either view-browser or LMS. Here is the package."
  • almost 4 years ago01/05/18 at 5:22 pm (UTC)
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Lynn Wonsick replied to the discussion Articulate Presenter 360
"We are publishing as SCORM 2004 Version 3.  We have a site where we can preview through a browser.  I sent screenshot of it.  I can uploa..."
  • almost 4 years ago01/05/18 at 5:10 pm (UTC)
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Lynn Wonsick replied to the discussion Articulate Presenter 360
"Here is an example of what we are seeing.  We did not have this issue with Articulate Studio 13.  Just now with the 360 version."
  • almost 4 years ago01/05/18 at 5:07 pm (UTC)
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Lynn Wonsick replied to the discussion Studio 360 Underlining & Hyperlink issue
"I am having the exact same issue.  I am publishing to LMS. Are you saying that if we view in a browser that it is not moving the underli..."
  • almost 4 years ago01/05/18 at 4:56 pm (UTC)
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Lynn Wonsick started a new discussion Articulate Presenter 360
"Any time there is an underline in the font on any slide, after publishing the line is moved down randomly on the published screen.  This ..."
  • almost 4 years ago01/05/18 at 4:50 pm (UTC)
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"I work for a Healthcare company that is really tight with IT security and we would need to be able to definitely need to load or store th..."
  • almost 4 years ago12/28/17 at 6:57 pm (UTC)
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Lynn Wonsick started a new discussion HELP
"I have 2 ID and myself with Articulate Studio 13 installed on our company issued computers. Recently, there is an issue with Engage.  In ..."
  • over 4 years ago03/07/17 at 2:56 pm (UTC)