"Irina, Could you please share an original images (JPEG and PNG) that you're uploading to Rise. I'm not too surprised that the quality is..."

"Leigh, we've started testing Rise in iOS11 and will continue to look for possible issues. We don't expect to see any problems related to ..."

"I'll reach out directly to help troubleshoot. That definitely should not be happening. Sorry for the inconvenience. "

"Lesley, Can you please try visit the 360 Dashboard and then launch Rise again. You should be able to access all of your courses, mainten..."

"Luke, you should be able to enter spaces again. Please let me know if you're still having trouble. You may need to reload Rise in your br..."

"Hi Luke, Sorry for the trouble. I'm able to reproduce this bug as well. We'll get it fixed up quickly and I'll keep you updated here."

"Catherine - I messaged you direct to get more info on your item and see if I can help get this resolved. "

"Hi Aaron, sorry for the trouble you're having with buttons. We'll have a fix for this issue soon. You're right, the duplicate process sho..."

"Hi Steve, Glad to hear you like the feature! Sorry for the issues you found. We'll get these fixed up soon. I'll follow up here."

"PDF export does work a bit different when it comes to resolved comments. To export resolved comments with a PDF you need to make sure tha..."

"Hi Marisa, Could you please give this another try? It should be back up and running now. We have found an issue here and we're working ..."

"Hi Marty, Sorry for the trouble. Could you please try logging out and then back in to Rise. If that doesn't do the trick, let me know an..."

"Hi Bruce, CSV export should be working just fine. If you're seeing a problem with your export, would that be something you could share? "

"Exporting comments as a PDF is working again. Sorry for the inconvenience. We'll be keeping an eye on this and making some improvements f..."

"Sorry for the trouble. We'll get this fixed up and I'll post here once PDF export is working. "

"Hi Robert, I apologize for the trouble your team is having with Review. I'll reach out to you direct, so I can get some more information..."

"Hi Brenda, I believe we have resolved this issue. Could you give it a try and let us know? You'll just have to refresh your browser first..."

"Hi Brenda,  Sorry for the trouble, we'll look into this right away. Could you please let me know which web browser you are using Rise wi..."

"Irina, we're able to reproduce the problem and are planning some improvements to our image compression. We'll keep this thread updated. "

"Thanks Irina, we're looking into this a bit more now. I'll reach out once I have more info. "

"Hi Irina, would it be possible for you to share the original source image. We'll take a look into what is going on with the quality. Sorr..."

"Hi Marcia, I just sent you a private message asking for a little more info on your accounts. I checked the account listed under this emai..."

"Sorry for the inconvenience. Could you please share the name of the LMS and browser you're using? All of the assets used in a Rise cours..."

"Hi Paul, I'm happy to hear that you're finding Review useful. We are too!  We're currently working on a feature that will allow anyone ..."

"Juan, I'll message you directly and see if we can get this resolved. "