Brett Gibson
Brett Gibson
Product Support Engineer at Pinpoint Global Communications
  • About
  • Nashua NH
  • Contact Me
Activity
"Opened case # 02835081."
  • 10 months ago07/19/21 at 3:26 pm (UTC)
Activity
"Hi Alyssa, I am the Support Specialist for the LMS. I am trying to assist our client with a Rise course that is not working correctly. Th..."
  • 10 months ago07/19/21 at 3:23 pm (UTC)
Activity
"Yes, we adjusted the ScormPackageProperties to set the suspend_data_max_length = 64000 where suspend_data_max_length = 4096."
  • 10 months ago07/16/21 at 5:55 pm (UTC)
Activity
"And again, we increased suspend data limits per course to 64000 and it does not resolve the issue, so that brings me back to Rise working..."
  • 10 months ago07/16/21 at 3:42 pm (UTC)
Activity
"It's just funny because we have created SCORM packages just as long or longer in Storyline and do not have these issues, but thank you fo..."
  • 10 months ago07/16/21 at 3:40 pm (UTC)
Activity
"Our LMS uses a SCORM 1.2 Engine and does not plan on changing this. You are saying there is no other way around this? Almost like Articul..."
  • 10 months ago07/16/21 at 12:15 pm (UTC)
Activity
"We are experiencing an issue with extra long Rise 360 courses on our SCORM 1.2 engine - where they are not bookmarking correctly. We incr..."
  • 10 months ago07/15/21 at 5:45 pm (UTC)
Activity
Brett Gibson replied to the discussion Importing Powerpoint
"1. The file is NOT corrupted. 2. The file path isn't it since another coworker was able to import the file. 3. I submitted a ticket to Ar..."
  • almost 3 years ago07/11/19 at 7:50 pm (UTC)
Activity
Brett Gibson started a new discussion Importing Powerpoint
"Is anyone else having issues with importing powerpoint files? Both me and a coworker are having issues. See error. I have already done al..."
  • almost 3 years ago07/03/19 at 4:05 pm (UTC)
Activity
"I was able to resolve this for our LMS by publishing to HTML5/Flash Fallback instead of the original idea of going with Flash/HTML5 Fallb..."
  • almost 3 years ago06/28/19 at 12:43 pm (UTC)
Activity
"That makes sense. A sans font having serifs. Cool. smh Thanks for your reply, although the font might work - it looks nothing like Tahoma."
  • almost 3 years ago06/27/19 at 3:33 pm (UTC)
Activity
"Has anyone come across a font that works every time in IE when publishing to HTML5 yet?? Thanks in advance, Brett"
  • almost 3 years ago06/27/19 at 3:13 pm (UTC)
Activity
"I tried switching the fonts in Storyline to Arial, as well as other VERY BASIC fonts, and it still doesn't show them correctly in IE when..."
  • over 3 years ago09/21/18 at 10:21 pm (UTC)
Activity
"Is there something that can be done for this issue on the creators side of things? Can I change a setting in Storyline 360 so that our en..."
  • over 3 years ago09/21/18 at 8:46 pm (UTC)
Activity
Brett Gibson replied to the discussion "Exit Course" button not working
"Scenario 1: Changing settings in Player Options to open in a new window. Result: When course opens, it opens a new tab (launch window), ..."
  • over 4 years ago11/08/17 at 6:07 pm (UTC)
Activity
Brett Gibson replied to the discussion "Exit Course" button not working
"article Having a similar issue that your above mentioned article doesn't cover. When you click the "Exit Button", the course closes, b..."
  • over 4 years ago11/07/17 at 5:16 pm (UTC)
Activity
Brett Gibson replied to the discussion Resume Where You Left Off?
"Have there been any bugs reported with a large number of questions? I mean this quiz only has 40 questions, but we got the same file to w..."
  • almost 6 years ago07/25/16 at 7:07 pm (UTC)
Activity
Brett Gibson replied to the discussion Resume Where You Left Off?
"Am I able to recreate this behavior? Are you saying that I should just recreate the file? Was there anything you did to the file that was..."
  • almost 6 years ago07/25/16 at 5:28 pm (UTC)
Activity
Brett Gibson replied to the discussion Resume Where You Left Off?
"I already did. Please see first post."
  • almost 6 years ago07/22/16 at 8:21 pm (UTC)
Activity
Brett Gibson replied to the discussion Resume Where You Left Off?
"The last slide which I left off on was actually the Results Slide. So wouldn't it open back up if I choose Yes, to the Results Slide? We..."
  • almost 6 years ago07/22/16 at 7:01 pm (UTC)
Activity
Brett Gibson replied to the discussion Resume Where You Left Off?
"I appreciate the response, but not what I was looking for. For some reason, in the past it worked - when you clicked YES to Would you li..."
  • almost 6 years ago07/20/16 at 8:55 pm (UTC)
Activity
Brett Gibson started a new discussion Resume Where You Left Off?
"When there is an exam (through Question bank) at the end of a course, with a Results Slide immediately after, is there a special setting ..."
  • almost 6 years ago07/20/16 at 6:25 pm (UTC)
Activity
"Good afternoon Heroes, Is there a way for me to set it up so that when the user clicks on "Print Results" button, it would send an email..."
  • almost 6 years ago06/29/16 at 5:40 pm (UTC)
Activity
Brett Gibson started a new discussion Video Playback - Expand to Full Screen
"Hi guys, I am using Storyline to share a video. I am using storyline because I have to use a certain background/wrapper/container for thi..."
  • over 6 years ago12/07/15 at 4:56 pm (UTC)
Activity
Brett Gibson replied to the discussion Multiple Choice - Adding Bullets.
"Thanks. I guess that's how we'll have to do it. I appreciate the help. :) Brett"
  • almost 7 years ago05/18/15 at 9:04 pm (UTC)