"Thanks for the reply. I had forgotten how to upgrade a course because it has been so long that I need to do so. We have had issues with s..."

"Thanks, Alyssa. I really need this solved. Ralph Nichols Trainer Yavapai Gaming Agency P.O. Box 10190 Prescott, AZ 86304 (928) 515..."

"I can't remember which iteration it was but I did manage to load the file into the class but that really is not acceptable because the co..."

"I checked the Properties of the video file. The File Name is YAVAPAI.mp4 and the Item Type is MP4 Video. Is this naming correct for Story..."

"This is the address of the video file located on one of our intranet servers that I am trying to link into a class I am developing. ..."

"I just tried the Web Object option. I get a message that it needs a web address even though I pasted the address into the box on the Inse..."

"I have a slide in the course which is for video. We have the file on our intranet server. When I try to Insert the file, or copy and past..."

"Michael, I just got my answer from the IT guys. No internal web server. So we will load the class on two other servers a..."

"Michael, The class has three components: Storybook 2 tutorial slides, the 10.3gb video file, and Storybook 2 Quiz slides..."

"I sent two emails a few minutes ago. Here is what I want the end result to be for these surveys. Each survey will have ..."

"I sent another email with the two survey examples. Ralph Nichols Trainer Yavapai Gaming Agency P.O. Box 10190 Prescott, AZ 86304 (9..."

"Hello, Attached is a project I created using a product called Storyline. ** Powered by Articulate Storyline - http://www.articulate.com **"

"Thanks for the help Christie. I am good for awhile. Ralph Nichols Trainer Yavapai Gaming Agency P. O. Box 10190 Prescott, AZ 86304 ..."

"Thanks for the reply Christie. I was finally able to access most of the files I needed. I still have one unaccounted for but I am OK now...."

"Yes the triple click method took care of the problem. Sometimes I have problems remembering how to execute commands I do infrequently as ..."

"How do I access Live Chat? We did purchase the Platinum support plan. I may have logged into it when the application was first installed ..."

"Thanks. Ralph Nichols Trainer Yavapai Gaming Agency rnichols@yavapaiga.com 928 515 5146"

"Ashley, Thanks for the response. Have you considered offering Live Chat? Trying to fig..."

"I have published the file several times. I rework it and it is getting smaller but this is taking days of effort. How can I tell what the..."

"I am very frustrated with this application right now. Isn't there anyone who has a telephone? Having to wait for hours to a question is n..."

"Jon, did you get a solution for this issue? I am having the same problem and could use some help.      "