"Good to see you've found the source of the problem Al."

"Hi Simon, can confirm loading video problems in iphone 6S, 7 and 8 using Safari browser. Interestingly it worked in iPhone 11 safari. Def..."

"Hi Delaney, I don't think they are yet claiming compliance on Rise 360 as per the note on this page: https://articulate.com/support/..."

"Hi Simon, this does sound to be a large file. I have had course with multiple videos in them publish to 250mb in the past, but as I said,..."

"Hi Simon, tested on my mobile and the video plays. What is the published output size of the project. I think it is likely that the video ..."

"You could try adding the following to your Master Slide (on timeline start). This should then alert the keyCode out when you click on pre..."

"Sorry Joe, I would have thought the text field hack would have worked too, as the slide does need focus before the keyboard shortcuts wor..."

"Hi Joe, which keys are the Logitech R800 slide navigation mapped to? Have you tried adding Page Up and Page Down keys to your Storyline p..."

"ok, I'll leave this with you for the time being then Andy, until you've resolved your FTP issues and at least have the content up on the ..."

"Hi Jaya, you could try and correct one option (get font sizes, family correct etc) and then use the format painter to go through each of ..."

"Ha, no problem Ned. Was just down on the Peninsula today, down at Mushroom Reef."

"Hi Christian, can you also add a condition to the "pause timeline" trigger? Use a variable to determine whether it should pause or not?"

"Hi Andy, can the files not be transferred via email due to the email software not allowing certain files to be transferred perhaps? I kno..."

"No problem, glad it worked for you."

"Hi Lacey, I understand now thanks. Just be aware if not using something like SCORM, the data is stored in browser cookies. These can be c..."

"Good news!"

"Hi Tricia, I believe this is just a global setting and can't be overridden on a slide by slide basis."

"Hi Andrew, when you say userid etc, what information do you want to get? It would be possible to get this information from wordpress/lear..."

"Hi Sylvia, I think some of your variables are a bit out. I think you'll need to check the statements where it is looking to make sure the..."

"Aha, I see the issue now. It is in the feedback. Let me check."

"Hi Sylvia, I'm not sure I'm seeing any issue with the functionality. It seems to be functioning in the same way as the English version. C..."

"Hi Lawson, are you able to share any files?"

"Hi John, is this a question that is on a single slide and cannot be broken into multiple questions? I'm not sure the questions in SL cate..."

"Hi Susan, if happy just editing the report.html, just add these CSS selectors, just before the closing </style> tag, so it should l..."

"Hi Lawrie, the way we go about this is to create a custom stylesheet which overrides the player colours. I just had a look at ClueLabs, a..."