"I think my account was timed out and I needed to refresh and sign back in again. "

" I am trying to send a copy of a Rise course to a colleague and receiving "jwt expired", any help would be greatly appreciated.&nbsp..."

"Hi there questions about Articulate Rise, are there any time limits for content being deleted after the trial version has expired? For ex..."

"Not sure if this helps but if you've updated the course and trying to update it on the LMS we've found suspend data was causing a conflic..."

"i would also take a look at suspend data -> we are currently seeing a similar issue. Suspend data is what goes into the back end of yo..."

"Thanks Alyssa - the issue is back again with an important module so I just sent over the exported package."

"Hi was this every rectified. This is worrying, we've never had the issue with Storyline and I can confirm the problem we are having is a ..."

"Does anyone have a suggestion at what has happened with the closed captioning? They appear at the bottom of the screen but very small."

"Thank you Thor."

"Can you please look through the attached module please - I can not work out why I can not trigger course completion despite satisfying th..."

"Hi Crystal - I've had Studio 13 since it came out and it's always worked until recently. In fact a colleague of mine is having the same i..."

"HI Ashley When I publish the course I do see the video's, however the PPTA isn't being generated as I expect. ALl video's are stored wit..."

"Steps: Articulate ribbon video > add slide video from file choose video insert preview - it plays as expected Share > Articul..."

"Hi I have been encountering an issue with a couple of modules. The issue is related to completion. For some reason when the module makes..."

"It is scene 2.1"

"Hi there Thanks but that doesn't work. When the users click next they are leaving the scene so to speak, but when navigating to the test..."

"PS: The next button also contains a trigger to reset result slide when clicked."

"Hopefully this is the right place to post this. I've used a sequence of quiz slides to create a test in Storyline. Feedback is set to no..."

"Hi I think I know what the answer to this question will be already but I thought it was worth asking since I've not managed to find a de..."

"What do you do if you have the most up to date version of Articulate but are still encountering the same issue? Also, the installation wa..."

"It appears I sent you the wrong file."

"Sorry I forgot to add that the problem I am having is part of the Orientation phase."

"So here is a screen cast of what I am experiencing. cheers."

"thanks I have updated it now and that seems to solve the Next Previous button. However, when reviewing it will tell me that the question ..."

"Hi I have created a quiz in Storyline 2 and after completing it I click on Review Quiz but the slide that is displayed means that I can’..."