Stuart Ryan
Stuart Ryan
eLearning Specialist at Hilti
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Stuart Ryan replied to the discussion Send a copy via email - jwt expired
"I think my account was timed out and I needed to refresh and sign back in again. "
  • 10 months ago01/26/21 at 7:27 pm (UTC)
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Stuart Ryan started a new discussion Send a copy via email - jwt expired
" I am trying to send a copy of a Rise course to a colleague and receiving "jwt expired", any help would be greatly appreciated.&nbsp..."
  • 11 months ago01/06/21 at 2:17 pm (UTC)
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"Hi there questions about Articulate Rise, are there any time limits for content being deleted after the trial version has expired? For ex..."
  • over 1 year ago06/19/20 at 11:25 am (UTC)
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Stuart Ryan replied to the discussion SCORM Rise course not loading
"Not sure if this helps but if you've updated the course and trying to update it on the LMS we've found suspend data was causing a conflic..."
  • over 1 year ago06/09/20 at 12:55 pm (UTC)
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"i would also take a look at suspend data -> we are currently seeing a similar issue. Suspend data is what goes into the back end of yo..."
  • over 1 year ago03/26/20 at 9:23 am (UTC)
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Stuart Ryan started a new discussion Why is my virus scanner picking up a trojan?
"Any idea? Articulate\360\Desktop Application\libcef.dll: Win.Trojan.Virut-375 FOUND"
  • over 1 year ago03/14/20 at 2:28 pm (UTC)
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Stuart Ryan replied to the discussion SCORM Rise course not loading
"Thanks Alyssa - the issue is back again with an important module so I just sent over the exported package."
  • 2 years ago10/02/19 at 4:39 pm (UTC)
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Stuart Ryan replied to the discussion SCORM Rise course not loading
"Hi was this every rectified. This is worrying, we've never had the issue with Storyline and I can confirm the problem we are having is a ..."
  • over 2 years ago06/27/19 at 8:38 pm (UTC)
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Stuart Ryan started a new discussion Closed captions very small
"Does anyone have a suggestion at what has happened with the closed captioning? They appear at the bottom of the screen but very small."
  • over 2 years ago05/17/19 at 9:46 am (UTC)
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Stuart Ryan replied to the discussion Can't seem to trigger course completion
"Thank you Thor."
  • over 2 years ago05/14/19 at 11:16 am (UTC)
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Stuart Ryan started a new discussion Can't seem to trigger course completion
"Can you please look through the attached module please - I can not work out why I can not trigger course completion despite satisfying th..."
  • over 2 years ago05/13/19 at 12:09 pm (UTC)
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Stuart Ryan replied to the discussion Video's disappear
"Hi Crystal - I've had Studio 13 since it came out and it's always worked until recently. In fact a colleague of mine is having the same i..."
  • 5 years ago10/18/16 at 8:08 am (UTC)
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Stuart Ryan replied to the discussion Video's disappear
"HI Ashley When I publish the course I do see the video's, however the PPTA isn't being generated as I expect. ALl video's are stored wit..."
  • 5 years ago10/16/16 at 9:43 pm (UTC)
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Stuart Ryan started a new discussion Video's disappear
"Steps: Articulate ribbon video > add slide video from file choose video insert preview - it plays as expected Share > Articul..."
  • 5 years ago10/14/16 at 12:13 pm (UTC)
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Stuart Ryan started a new discussion Testing package before upload to LMS
"Hi I have been encountering an issue with a couple of modules. The issue is related to completion. For some reason when the module makes..."
  • over 5 years ago05/16/16 at 9:06 am (UTC)
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Stuart Ryan replied to the discussion Resetting quiz to unanswered state
"It is scene 2.1"
  • 6 years ago12/03/15 at 5:20 pm (UTC)
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Stuart Ryan replied to the discussion Resetting quiz to unanswered state
"Hi there Thanks but that doesn't work. When the users click next they are leaving the scene so to speak, but when navigating to the test..."
  • 6 years ago12/03/15 at 5:19 pm (UTC)
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Stuart Ryan replied to the discussion Resetting quiz to unanswered state
"PS: The next button also contains a trigger to reset result slide when clicked."
  • 6 years ago12/03/15 at 12:44 pm (UTC)
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Stuart Ryan started a new discussion Resetting quiz to unanswered state
"Hopefully this is the right place to post this. I've used a sequence of quiz slides to create a test in Storyline. Feedback is set to no..."
  • 6 years ago12/03/15 at 12:43 pm (UTC)
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Stuart Ryan started a new discussion Studio 13 conversion to Studio 09
"Hi I think I know what the answer to this question will be already but I thought it was worth asking since I've not managed to find a de..."
  • over 6 years ago03/20/15 at 4:45 pm (UTC)
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"What do you do if you have the most up to date version of Articulate but are still encountering the same issue? Also, the installation wa..."
  • over 6 years ago03/11/15 at 9:56 am (UTC)
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Stuart Ryan replied to the discussion Review quiz submit button
"It appears I sent you the wrong file."
  • almost 7 years ago02/03/15 at 10:42 am (UTC)
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Stuart Ryan replied to the discussion Review quiz submit button
"Sorry I forgot to add that the problem I am having is part of the Orientation phase."
  • almost 7 years ago02/02/15 at 4:39 pm (UTC)
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Stuart Ryan replied to the discussion Review quiz submit button
"So here is a screen cast of what I am experiencing. cheers."
  • almost 7 years ago02/02/15 at 4:38 pm (UTC)
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Stuart Ryan replied to the discussion Review quiz submit button
"thanks I have updated it now and that seems to solve the Next Previous button. However, when reviewing it will tell me that the question ..."
  • almost 7 years ago02/02/15 at 3:17 pm (UTC)