Ted Nguyen
Training Developer II
at
CDK Global
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Ted Nguyen replied to the discussion Has anyone installed the November 27, 2018 (Build 3.22.17236.0) update yet?
"Hi Ashley,
I didn't create case since there are other people including myself are witnessing the high computer resource. I am hoping th..."
- over 5 years ago12/03/18 at 10:07 pm (UTC)
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Ted Nguyen replied to the discussion Has anyone installed the November 27, 2018 (Build 3.22.17236.0) update yet?
"Wow. Thank you everyone for the updates. I went ahead and update too. I am sure Articulate's crew is working on the fixes. Crossing my fi..."
- over 5 years ago12/03/18 at 3:07 pm (UTC)
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Ted Nguyen replied to the discussion Has anyone installed the November 27, 2018 (Build 3.22.17236.0) update yet?
"Yes. I agreed the reverting is quick. It is when I updated multiple courses to the LMS, only to finds bugs after that. lol"
- over 5 years ago11/29/18 at 7:15 pm (UTC)
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Ted Nguyen replied to the discussion Has anyone installed the November 27, 2018 (Build 3.22.17236.0) update yet?
"Steve,
Thanks for the updates. I usually install every new updates when they come out. I have learned my lesson. Like you, I would do it..."
- over 5 years ago11/29/18 at 6:30 pm (UTC)
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Ted Nguyen started a new discussion Has anyone installed the November 27, 2018 (Build 3.22.17236.0) update yet?
"Has anyone installed the November 27, 2018 (Build 3.22.17236.0) update yet? Any problems?
Thanks in advance."
- over 5 years ago11/29/18 at 6:04 pm (UTC)
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Ted Nguyen replied to the discussion Problem with latest update
"Adrian,
Please check to see if your audio settings are at 16 bit 44 KHZ PCM WAV. This is best for SL360."
- over 5 years ago10/10/18 at 2:29 pm (UTC)
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Ted Nguyen replied to the discussion Latest Update Warning 8_21_18 WARNING v3.19.166000
"Hi all. I want to give an update. The closed captions were not displaying in Chrome and Safari. So I have been working with Richard an..."
- over 5 years ago09/07/18 at 1:33 pm (UTC)
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Ted Nguyen replied to the discussion Latest Update Warning 8_21_18 WARNING v3.19.166000
"Alyssa. I re-updated to v3.19 and published. Still the same problem persist and will revert to v3.18 again to continue with my producti..."
- over 5 years ago08/28/18 at 5:05 pm (UTC)
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Ted Nguyen replied to the discussion Latest Update Warning 8_21_18 WARNING v3.19.166000
"Broderick, basically the captioning texts will not display when the closed caption icon is selected when publishing my course to our LMS...."
- over 5 years ago08/28/18 at 3:42 pm (UTC)
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Ted Nguyen replied to the discussion Latest Update Warning 8_21_18 WARNING v3.19.166000
"Alyssa. I can see your closed captions. When I updated to the latest update, rebooted by computer. I published the course and tested our ..."
- over 5 years ago08/27/18 at 1:30 pm (UTC)
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Ted Nguyen started a new discussion Latest Update Warning 8_21_18 WARNING v3.19.166000
"The new update August 21 - 3.19.16600.0 now causing all my Closed Captioning to disappear when published in my LMS. Right before I update..."
- over 5 years ago08/23/18 at 5:18 pm (UTC)
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Ted Nguyen started a new discussion New update June 27, 2018 (Build 3.17.16188.0)
"Anyone install yet? Any problems?"
- almost 6 years ago07/02/18 at 4:47 pm (UTC)
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Ted Nguyen replied to the discussion Problem with latest update
"Annoying after every single update you guys put out.
FYI.
If you have a zoom set to an image on a layer. Please check them on your loc..."
- almost 6 years ago06/22/18 at 3:47 pm (UTC)
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Ted Nguyen replied to the discussion POSSIBLE BUG - Play button now appearing in published courses
"Alyssa,
I painful as it is. Our group has decided to revamp our courses. This means removing all the audio file from our intro slide, ..."
- almost 6 years ago05/10/18 at 2:55 pm (UTC)
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Ted Nguyen replied to the discussion POSSIBLE BUG - Play button now appearing in published courses
"Alyssa, the courses that work was a couple of days before the latest 360 update. They are all build on a series with the same layout and..."
- almost 6 years ago05/09/18 at 4:29 pm (UTC)
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Ted Nguyen replied to the discussion IMPORTANT! - a fix if you have a PLAY button appearing at start of courses
"I don't understand why ends users always have to apply some sort of work around when an update is not well tested. I loaded three course..."
- almost 6 years ago05/09/18 at 3:58 pm (UTC)
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Ted Nguyen replied to the discussion POSSIBLE BUG - Play button now appearing in published courses
"Tony, that's our situation. I have audio that tells students what they need to do before they can continue with the course. The idea of..."
- almost 6 years ago05/09/18 at 2:06 pm (UTC)
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Ted Nguyen replied to the discussion POSSIBLE BUG - Play button now appearing in published courses
"Alyssa,
I understand what you're stating. If the latest Chrome update is causing this issue. Then why are my courses on our LMS publi..."
- almost 6 years ago05/09/18 at 2:40 am (UTC)
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Ted Nguyen replied to the discussion Backgroud of textboxes getting pink when mouse hovered over
"Wow!!! it works. Thank you so much Wendy."
- 6 years ago03/14/18 at 8:55 pm (UTC)
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Ted Nguyen replied to the discussion Backgroud of textboxes getting pink when mouse hovered over
"Strangely enough. If I place a Hotspot object over the text. Then preview it. The pink will not show up."
- 6 years ago03/14/18 at 8:14 pm (UTC)
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Ted Nguyen replied to the discussion Backgroud of textboxes getting pink when mouse hovered over
"Also, I have tried retyping the texts. Sometime, it will work. Sometime, it will not. It is not ideal to retype everything for the entire..."
- 6 years ago03/14/18 at 8:10 pm (UTC)
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Ted Nguyen replied to the discussion Backgroud of textboxes getting pink when mouse hovered over
"Wendy, the file is from the upgraded slide from SL2. All I did was changed the text and player so that I can share it."
- 6 years ago03/14/18 at 8:06 pm (UTC)
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Ted Nguyen replied to the discussion Backgroud of textboxes getting pink when mouse hovered over
"Wendy,
thanks. I forgot about that."
- 6 years ago03/14/18 at 7:39 pm (UTC)
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Ted Nguyen replied to the discussion Backgroud of textboxes getting pink when mouse hovered over
"Hello all. I am having this issue now with the latest Storyline 360 update. I have text on my slide that doesn't have any roll over sta..."
- 6 years ago03/14/18 at 6:12 pm (UTC)
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Ted Nguyen replied to the discussion Issues With Variable References Since Update 12
"Paul, I tested Alyssa's link just by clicking on it. All the fonts are the same size for me. I used Google Chrome Version 64.0.3282.16..."
- 6 years ago02/15/18 at 6:44 pm (UTC)