Tom Griffin
Autolus
Activity
Tom Griffin replied to the discussion When importing MP4, only video plays, no audio
"Hi Joe,
So I closed and re-opened the file a couple of times and it started to play the audio as normal so seems to be working now. Not s..."
- 7 months ago09/27/23 at 2:25 pm (UTC)
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Tom Griffin replied to the discussion When importing MP4, only video plays, no audio
"Is there an update on this please? I've had the same problem with audio today - first I tried to record my screen in Replay but the audio..."
- 7 months ago09/27/23 at 12:17 pm (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"Thanks Steven. I've sent a file to Cleo to use for his investigations - hopefully he and the rest of the support engineers can find the r..."
- 8 months ago08/29/23 at 12:43 pm (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"To be honest Karen, I find myself a little torn on whether to share workarounds on this forum because it almost feels like Articulate won..."
- 9 months ago08/25/23 at 1:36 pm (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"Hey Articulate support team - I've just opened a Replay file and this problem still exists. I think judging by the amount of ppl who've c..."
- 9 months ago08/25/23 at 9:08 am (UTC)
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Tom Griffin replied to the discussion Change size of marker icon
"Another 5 year old thread with dozens of paying customers expressing their frustrations at such a poorly designed feature which is so sim..."
- 9 months ago08/22/23 at 1:30 pm (UTC)
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Tom Griffin replied to the discussion Differing audio levels in published Storyline video
"Hi Joe,
Unfortunately, due to my company's privacy policy I'm unable to share the file.
Do you have any other ideas on how to solve this?"
- 10 months ago06/30/23 at 2:07 pm (UTC)
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Tom Griffin started a new discussion Differing audio levels in published Storyline video
"Hi,
I have a Storyline project containing six slides. Three have audio which I recorded directly into the respective slides. The other th..."
- 11 months ago06/27/23 at 3:40 pm (UTC)
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Tom Griffin replied to the discussion Prevent fast forward: video
"Another near decade long thread that results in only community workarounds and no actual feature implementation from Articulate. Classic ..."
- 12 months ago05/18/23 at 10:56 am (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"Hi Silva,
I accidentally found a fix for this. If you open your pixelated Replay file, then click on 'Record screen', then immediately ca..."
- 1 year ago02/28/23 at 12:42 pm (UTC)
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Tom Griffin replied to the discussion Mouse cursor capture is incorrect in Replay
"Same problem here - another classic unresolved Articulate thread!"
- 1 year ago02/23/23 at 3:55 pm (UTC)
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Tom Griffin replied to the discussion Replay 360 - Cursor issue
"Hi Eric,
I had the exact same issue and changing my screens scaling res to 100% did solve the issue of the cursor being in the wrong plac..."
- 1 year ago02/23/23 at 3:32 pm (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"Hi John,
Thanks for your swift response.
This is a bug that literally prevents me from progressing with the job I'm doing so I'm am..."
- 1 year ago02/16/23 at 4:37 pm (UTC)
Activity
Tom Griffin replied to the discussion Pixelated Video in Replay
"Is there any update to this bug? I can see these posts were 2/3 months ago but I've just encountered the same issue.
Unfortunately, due t..."
- 1 year ago02/16/23 at 9:32 am (UTC)