Tom Griffin
Tom Griffin
Autolus
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"Hi Joe, So I closed and re-opened the file a couple of times and it started to play the audio as normal so seems to be working now. Not s..."
  • 7 months ago09/27/23 at 2:25 pm (UTC)
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"Is there an update on this please? I've had the same problem with audio today - first I tried to record my screen in Replay but the audio..."
  • 7 months ago09/27/23 at 12:17 pm (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"Thanks Steven. I've sent a file to Cleo to use for his investigations - hopefully he and the rest of the support engineers can find the r..."
  • 8 months ago08/29/23 at 12:43 pm (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"To be honest Karen, I find myself a little torn on whether to share workarounds on this forum because it almost feels like Articulate won..."
  • 9 months ago08/25/23 at 1:36 pm (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"Hey Articulate support team - I've just opened a Replay file and this problem still exists. I think judging by the amount of ppl who've c..."
  • 9 months ago08/25/23 at 9:08 am (UTC)
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Tom Griffin replied to the discussion Change size of marker icon
"Another 5 year old thread with dozens of paying customers expressing their frustrations at such a poorly designed feature which is so sim..."
  • 9 months ago08/22/23 at 1:30 pm (UTC)
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"Hi Joe, Unfortunately, due to my company's privacy policy I'm unable to share the file. Do you have any other ideas on how to solve this?"
  • 10 months ago06/30/23 at 2:07 pm (UTC)
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Tom Griffin started a new discussion Differing audio levels in published Storyline video
"Hi, I have a Storyline project containing six slides. Three have audio which I recorded directly into the respective slides. The other th..."
  • 11 months ago06/27/23 at 3:40 pm (UTC)
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Tom Griffin replied to the discussion Prevent fast forward: video
"Another near decade long thread that results in only community workarounds and no actual feature implementation from Articulate. Classic ..."
  • 12 months ago05/18/23 at 10:56 am (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"Hi Silva, I accidentally found a fix for this. If you open your pixelated Replay file, then click on 'Record screen', then immediately ca..."
  • 1 year ago02/28/23 at 12:42 pm (UTC)
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"Same problem here - another classic unresolved Articulate thread!"
  • 1 year ago02/23/23 at 3:55 pm (UTC)
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Tom Griffin replied to the discussion Replay 360 - Cursor issue
"Hi Eric, I had the exact same issue and changing my screens scaling res to 100% did solve the issue of the cursor being in the wrong plac..."
  • 1 year ago02/23/23 at 3:32 pm (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"Hi John, Thanks for your swift response. This is a bug that literally prevents me from progressing with the job I'm doing so I'm am..."
  • 1 year ago02/16/23 at 4:37 pm (UTC)
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Tom Griffin replied to the discussion Pixelated Video in Replay
"Is there any update to this bug? I can see these posts were 2/3 months ago but I've just encountered the same issue. Unfortunately, due t..."
  • 1 year ago02/16/23 at 9:32 am (UTC)