"Here are the case details: Case Number: 02132192 Reference ID: ref:"

"Hi Alyssa and all, Has this issue with the inconsistent closed captioning been resolved yet? This sounds like what we are exp..."

"Hi Alyssa, Yes, we have been able to reproduce the issue several times by three or four users. We are all using Chrome. ..."

"Hello! We published our very first Articulate 360 training module to our LMS production system today! Yay!! Our course ..."

"Hi Tom, Well, we created the videos in Storyline and then published them in Storyline, making them accessible to utilize and add to our n..."

"Hi Alyssa, Thanks again so much for all of your quick and spot-on answers today!! Sorry to have blown up your inbox!! This is..."

"Hi Alyssa, Thank you so much for your help! OK, we have changed the Rise 360 course setting to "restricted" and we have edite..."

"Hello, We see that the Continue buttons are fine the first time through a lesson or a course, but if you want to go back and review..."

"Hello! We created some Storyline 360 videos and imported them into a Rise 360 course. Sometimes multiple videos play at the s..."

"Hi Ashley, Thanks for the quick reply. Yes we are using Storyline 360. The Review option is nice but we actually ..."

"Hello! How do I share my unfinished (work in progress) Storyline library (mainly videos) with my other team members so we can colla..."

"Hi Alyssa, OK I clicked on the link and opened a case and put in the share link. Can you take a look? What is the behav..."

"Hi Alyssa, I had a feeling that it wasn't possible, but thought I would ask just in case. Thanks so much for the quick help!!..."

"Hi Alyssa!! Thank you SO MUCH!! This fixed the issue!!! I missed this particular configuration the first time through!&..."

"Hello! We have just created our first Rise 360 course and we totally love this tool!!! We are still getting used to how every..."

"Hello! We have created a new Rise 360 course and there are several lessons. When we preview the course and go through all the..."

"Hello! We are building a new Rise 360 course and have embedded two processes. One has only three steps and the other has arou..."

"Thank you, Alyssa!! Great info!!! I will share with my team!! :-)"

"Hello, I saw where there was supposed to be a new button added right next to the preview button that said create block template. Th..."