A video cannot be inserted from this embed code.
Oct 23, 2014
Update: I still have SL1 on my machine so I copied a code SL2 rejected, and SL1 took it with no problem. I really need to figure this out.
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Can anyone tell me what the requirements are for an embed code? We're using the same videos on the same servers that we've been using for years. In SL1, no worries--we used the embed codes from our media server and had no trouble. Before we switched to SL2, I tested out the video feature to make sure we could embed the same way we always did, with no trouble. As of a couple of weeks ago, I could.
Here's an example of a video I embedded a couple of weeks ago that worked fine:
<iframe src="https://w.kontiki.com/laquinta/player/2f1eddaf-fd6f-4d0e-886e-42a0d0b49df6?params=MD10cnVlOzE9NTM7MTI9dHJ1ZQ==" style="border:none;width:100%;height:100%" scrolling='no' allowfullscreen></iframe>
NOW, when i go and try THAT VERY code, I get this message:
A video cannot be inserted from this embed code. Verify that the embed code is correct and try again.
What changed from a couple of weeks ago? I recommended SL2 and we upgraded based on many tests, including embedded video. There is simply no reason it shouldn't work today.
130 Replies
Thanks Kami for the update - and I'm glad that your IT team will be able to help you around any issues with firewalls and security.
Just an FYI, when replying via email your signature is included in the thread so you can edit the post if you'd like to remove that information.
Hi Ashley,
Im not sure you all have updated this thread in the past 17 days or so. But, I am still experiencing the same error when trying to add an embed code from youtube. Is there I am missing from earlier posts?
<iframe width="560" height="315" src="https://www.youtube.com/embed/QEBpK-1mZVA?rel=0" frameborder="0" allowfullscreen></iframe>
Jayson
Hi Jayson,
Thanks for sharing that code - I didn't have any difficulty inserting it was you'll see here. All inserted and published well in Storyline 2, using the first method mentioned here.
Hi Jayson,
Try this:
<iframe Width=560 Height=315 src="https://www.youtube.com/embed/QEBpK-1mZVA?rel=0"></iframe>
Let me know if that works. You may be experiencing the same double quotations that I did. Just so you don't have to go back and look:
When I input the iframe width and height, I have to leave off the quotations from the numbers because Storyline 2 is auto-entering them for some reason on my install.
Joe
This post was removed by the author
Hi Joe,
It still says the same thing. It may be something with our securities here. If so, what do you suggest I do? The video is ours after all. I could see if I was stealing some government video. :)
Can you post the code that shows up after you get that error message?
Thanks,
Joe
I will try to add it. But, it is essentially is adding the quotations back around the numbers.
[cid:image001.png@01D04474.AEE03A10]
I have exactly the same problem using Presenter '13. When I click on "Insert" Presenter adds ="" after allowfullscreen and I get the "video cannot be inserted from this embed code" error. I try to remove the unwanted ="" and it is just added in again when in click on Insert. Any idea when this will be fixed and are you aware that it happens in Presenter too?
The embed code I am using is :
<iframe width="560" height="315" src="https://www.youtube.com/embed/j4o2PDwKdcA?list=RDj4o2PDwKdcA" frameborder="0" allowfullscreen></iframe> and after Presenter changes it
<iframe width="560" height="315" src="https://www.youtube.com/embed/j4o2PDwKdcA?list=RDj4o2PDwKdcA" frameborder="0" allowfullscreen=''></iframe>
Hi Janine,
That embed code worked correctly for me in Presenter '13, and you'll want to make sure you're using the option to insert the video embed code from the Articulate tab, vs the Insert tab with Video Embed code as an option. You can follow the directions here.
Thanks for the reply. I was using the method you suggested. FYI It is the same for any video I have tried to insert so far using this method, so it is not just a specific video that is erroring. See attached image
Hi Janine,
What update of Presenter '13 are you using? We're currently on Update 5, and you may want to conduct the repair steps if Presenter is not allowing you to insert any embed code.
I am on update 5 also. I will get our IT folks to follow the repair steps (since I don't have Admin access). Hopefully that will work. I am already following the local file location, no long names, special characters etc advice, so that shouldn't account for the problem. thanks
Ok thanks Janine and please keep us posted!
I’m having the same issue in SL2. Any embed code I copy from YouTube gives me an error when using the Insert Video from Website option. For example, here is the original embed code from YouTube: <iframe width="560" height="315" src="https://www.youtube.com/embed/Brg3RyZ0_To?rel=0" frameborder="0" allowfullscreen></iframe>
When I copy and paste this into SL2 and click Insert, it changes it to: <iframe width="560" height="315" src="https://www.youtube.com/embed/Brg3RyZ0_To?rel=0" frameborder="0" allowfullscreen=""></iframe>
And then I get the “A video cannot be inserted from this embed code.” error message.
I tried the suggestion above about removing the quotes from around the width and height numbers, and it still did not work. It changes it again to the same incorrect link above.
I did try in SL1 and the same link worked absolutely fine in there. I had already started my project in SL2, but guess I could use SL1 instead if there is not a resolution to this issue. I didn't see a clear cut resolution in this thread.?
Thanks,
Mary
Hi Mary,
Our team is aware of an issue dealing with the embed code in Storyline 2 (not within Studio '13 or Storyline 1) and there is a fix documented here and we'll keep this thread updated when we have additional information to share.
Hi Ashley,
The fix you linked to suggests that youtube and vimeo embed codes will be fine however like many of the others in this thread, I am getting the error for those too. I could be wrong but none of the steps in that 'fix' seem relevant to us.
We've heard varying reports on this issue in regards to Storyline 2 and that the documented fixes have resolved it for some users. It is still with our QA team for additional review, so once we have updated information to share we'll do so here.
I wonder if anyone has ever embedded Guidespark.com videos? We want to use one of them in a course, but because Guidespark owns the intellectual property, they will only give us embed codes, not the actual files. The embed codes they provided don't work, and my usual workaround doesn't work either. They say they'll work with us for a solution but if someone already has that solution, I'd love to hear it!
Hi Patricia,
I haven't tried it before - but if you're able to share some sample embed code here, we're always happy to take a look. You could also send it along to our Support engineers here and they can take a glance as well.
Hi All!
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
Hi Ashley,
Thanks for your message! I'll also try the new update and see what it does, but for now, here goes:
This is what I get from my Kontiki administrator:
<iframe src="https://laquinta.mc.kontiki.com/global0/player?moid=7ee7142b-a126-45c9-9162-9f89163dc458&public-compatible=true&autoPlay=true" style="border:none;width:100%;height:100%" scrolling="no" allowfullscreen></iframe>
Here's what I actually embed into SL2 to make that work:
<iframe width="674" height="374" src="https://laquinta.mc.kontiki.com/global0/player?moid=7ee7142b-a126-45c9-9162-9f89163dc458&public-compatible=true&autoPlay=true" frameborder="0" allowfullscreen=""></iframe>
Here's what I get from GuideSpark:
Embed Code:
<script type="text/javascript" src="https://a.guidespark.com/embed/guidespark-0.1.min.js"></script>
<div class="video gs-video" data-gs-id="3464" data-account="laquinta" data-width="780px" data-height="585px"></div>
Alternate Embed Code:
<iframe src="https://laquinta.a.guidespark.com/videos/3464?embed=true&wide=true" frameborder="0" height="261" allowfullscreen></iframe>
I can't plop any part of any of GuideSpark's codes into my little formula to make anything work.
Thanks again!
Hi Patricia,
I had a colleague take a look at this, as it's all a bit Greek to me, but he shared:
The code under Alternate Embed Code is close, but it's missing the width attribute. Assuming the video is a 4/3 ratio, adding something like width="348" works, but she should really check with the person who provided the code for the proper width value. So, this is what seemed to work for me: <iframe src="https://laquinta.a.guidespark.com/videos/3464?embed=true&wide=true" frameborder="0" height="261" width="348" allowfullscreen=""></iframe>
Hope that helps - and feel free to keep us posted on how it works with Update 5.
Hi Ashley! It worked, in a way, but I think that's exactly what I tried yesterday. So today I got the actual video dimensions (788x588) and tried that.
What happens is no matter what dimensions I enter, the video doesn't seem to fit in our course format. There are scroll bars. So it plays, but you have to scroll to center the video in the screen. I think at this point I need to go back to guidespark and get them to change the embed code not to include the extra space at top and bottom and the guidespark player.
Thanks for your help. This is definitely a step forward and we're almost there!
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