A video cannot be inserted from this embed code.
Oct 23, 2014
Update: I still have SL1 on my machine so I copied a code SL2 rejected, and SL1 took it with no problem. I really need to figure this out.
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Can anyone tell me what the requirements are for an embed code? We're using the same videos on the same servers that we've been using for years. In SL1, no worries--we used the embed codes from our media server and had no trouble. Before we switched to SL2, I tested out the video feature to make sure we could embed the same way we always did, with no trouble. As of a couple of weeks ago, I could.
Here's an example of a video I embedded a couple of weeks ago that worked fine:
<iframe src="https://w.kontiki.com/laquinta/player/2f1eddaf-fd6f-4d0e-886e-42a0d0b49df6?params=MD10cnVlOzE9NTM7MTI9dHJ1ZQ==" style="border:none;width:100%;height:100%" scrolling='no' allowfullscreen></iframe>
NOW, when i go and try THAT VERY code, I get this message:
A video cannot be inserted from this embed code. Verify that the embed code is correct and try again.
What changed from a couple of weeks ago? I recommended SL2 and we upgraded based on many tests, including embedded video. There is simply no reason it shouldn't work today.
130 Replies
Glad that worked Patricia and feel free to keep us posted on what you find out from guidespark!
I am having a similar issue. I am unable to embed YouTube videos using the "insert video from website" feature in Storyline 2. I did install the latest update with the same results.
I have tried several modifications to the code based on this feed and none of the iterations are working for me.
A couple that I have tried are...
<iframe src="https://www.youtube.com/embed/TE9TpraPlrE?embed=true&wide=true" frameborder="0" height="261" width="348" allowfullscreen=""></iframe>
<iframe width="640" height="360" src="https://www.youtube.com/embed/TE9TpraPlrE?rel=0&controls=0&showinfo=0" frameborder="0" allowfullscreen></iframe>
I have tried a variety of YouTube videos from a variety of publishers and the issue has been consistent.
Hi Jennifer,
YouTube videos that were added to Articulate content via Insert > Video > Video from Website aren't currently working.
You'll see this message where your videos should be:
Google changed support for the YouTube API, which prevents videos added in this manner from playing in Articulate content. We've asked Google to reconsider their decision (Google Data Issue 7146).
In the meantime, we recommend adding YouTube videos as web objects instead. As an added benefit, YouTube web objects are supported in Flash, HTML5, and Articulate Mobile Player output.
Hi, I'm aware of the issue with YouTube video embedding, but this morning I went looking for a work-around ahead of a training session tomorrow and found that I wasn't having any luck embedding videos from any of the sites I tried.
This is an embed code from National Geographic:
<iframe src="//assets.nationalgeographic.com/modules-video/assets/ngsEmbeddedVideo.html?guid=1f9320a8-866a-415a-ab2a-6910c64fa337" width="640" height="365" frameborder="0" seamless="seamless" scrolling="no" allowFullScreen></iframe>
...and this is the error message:
This is another one from Animal Planet:
<iframe width="512" height="288" src="http://www.discovery.com/?post_type=video&p=67636" frameborder="0" scrolling="no" mozallowfullscreen webkitallowfullscreen allowfullscreen></iframe>
.... and this is what appears on screen (in this case you can see a web page with live links):
I've tried Vimeo too without any success.
This is after downloading and installing Update 5 - has something changed as a result of the update?
Hi Fiona,
Thanks for sharing those here - and I'd be curious if you could share the direct link to the National Geographic video? I see the same behavior you're showing with these, but I don't think it's a change in Update 5, even though there was a fix for embed code that didn't include dimensions.
Hi Ashley,
Here's the direct link:
http://video.nationalgeographic.com.au/video/news/150504-glowing-millipedes-vin
Thanks,
Fiona
Thanks Fiona - I tested it in my Storyline 2 Update 5, first slide is a web object and that gives an error, but the second slide although it showed an error within Edit mode, the video appears when viewing the published output here.
Hi Ashley, I confess I didn't get as far as publishing - since I can usually view videos without difficulty in edit/preview mode!
I'm only getting a black screen in the second slide of your published project so if it's working for you then maybe it's an issue with my software / server settings.
Hi Fiona,
The second slide pops up first as a black screen and then you'll have to click the play button in the middle to ensure the video starts. I tested it in Chrome - what browser are you viewing the course within?
Thanks Fiona and please let us know - I don't have any corporate security settings, so it appears fine for me across my standard browsers.
No luck from home either on Firefox or Chrome, I'm afraid. Both browsers are recent installs so should be latest versions.
Hi Fiona,
Hm, can you check which version numbers you're using? You can either go to the "About Chrome/Firefox" from the browser settings to see or use a site such as supportdetails.com which will gather that information within your particular browser.
I tested it again - and was still able to open and play the video. I'm in Chrome version 43.
Hi Ashley,
Chrome: Version 43.0.2357.81 m
Firefox: 31.1.0 ESR
Thanks, Fiona
Hi Fiona,
That's the same exact set up I have - could you share a screenshot of what you are seeing when you try to access my link? Does it just look like a blank page entirely or do you see the video place holder but no way to click on the actual video?
I'm having this exact problem with every video I try from YouTube. Is this a general bug?
Hi Jared,
Fiona's issue is a bit different, as that was a YouTube video embedded as a web object. There is a known issue right now with inserting YouTube videos as described here based on how they changed their API code. As you'll see in that article, we've asked them to revert that change, and in the meantime you can insert YouTube videos as web objects. If you run into any problems with the web object set up please let us know.
Hi Terry,
Did you get any solution to this?
Hi Dependu! You are welcome to reach out to Terry directly if you wish via the 'Contact Me' option on the user profile :)
We are having trouble with this too.
SL1 - insert video from website works fine
example embed code:
<iframe width="853" height="480" src="https://www.youtube.com/embed/L-DTNRoL95o?rel=0&showinfo=0" frameborder="0" allowfullscreen></iframe>
SL2 however returns message (using same embed code):
A video cannot be inserted from this embed code. Verify that the embed code is correct and try again.
As it works in SL1 and not in SL2 it indicates this is not a firewall issue.
Any advice please?
Hi Dom,
You'll see that error message described here, and it's due to Google's change in the YouTubeAPI, so we recommend inserting it as a web object as described here.
I am having problem embedding a youtube video in AS2. The embed code is:
<iframe width="854" height="510" src="https://www.youtube.com/embed/_UKLncvGxQ8?list=PLBF382935FA9ACB9A" frameborder="0" allowfullscreen></iframe>
Like those above - I am able to insert it in AS1, but not in AS2. Do I really need to use the workaround above to solve this issue - surely this - as it is a bug - can be dealt with and updates issued??
ant
Hi Ant,
We've updated our documentation in regards to inserting YouTube videos to use the web object method vs. embedding the code based on the change as of May 2015, in which Google no longer allows YouTube videos to be embedded in this manner. However, YouTube videos in existing courses will continue to work.
You can still add YouTube videos to new projects using web objects, and they'll work in Flash, HTML5, and Articulate Mobile Player output.
That clearly is not the case as you can insert the same video using exactly the same code using SL1 so the difference is in SL2 and not Google disallowing it.
Not impressed!
Hi Ashley,
I am having the same issue in regards to embedding videos within SL2 and some videos are not working when embedded as web objects, where are we going wrong?
Thanks
Que
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