Storyline 360 won't restore when minimized

Trying NOT to be the AH here, although this process does help restore and maximize the StoryLine window, this technically does not solve the issue as the issue will return.  Solving implies that it fixes the issue and does not comeback.  This is technically a workaround until a real solution (permanent fix) is produced and applied by Articulate.  I say this more for clarification for those who might not understand the difference and is expecting the right click method to "fix" their issue.

Agreed, and issues like this, which go unresolved for months and years, indicates Articulate does not possess a stable developer stack to address them, much less deliver a 64-bit version of the software. 32-bit Windows PCs have a limit of 3.5Gb of RAM, as memory addresses above that cannot be used, regardless how much RAM above that limit is installed. Most moderate users require 6-8Gb of RAM, otherwise the system is constantly swapping memory contents back and forth to the hard drive to achieve the processing of most workloads. Yet Articulate stubbornly obfuscates its answer whenever queried about the status of a 64-bit Storyline.

Same thing is happening here almost every single time I minimize the window.

For a few years I have always had the same problem, I have sent several tickets about it but nothing happens, the problem is always present and very annoying, can you please do something once and for all?

still a problem

Hi Roxana,

I'm so sorry to hear that your experiencing this issue. Have you tried the workaround of hovering over the Storyline Icon in the taskbar > right-clicking on the storyline file > Selecting MAXIMIZE? In the meantime, I'll be sure to share your comments with our team.

Hi everyone,

I have some great news to share! We just released another update for Storyline 360. In Build 3.76.30446.0, we've included important fixes and new features.

One of the bugs we've fixed is: 

• Storyline 360 could freeze when minimized.

Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let me know if you need additional help!

I have this version and it still gets stuck when minimized. I've been trying for over 5 min to open my file back up. I can't seem to save it, either, so closing it is a bit scary. I think it's even worse after this update because I used to be able to hover over the toolbar icon and select either Restore or Maximize. 

One of the great mysteries of the universe! I have had this happen where I couldn't get SL to maximize. I don't know why this works, but try this: If you have ANY Microsoft products open, close them, and then try to maximize SL. See if that does anything.

On occasion, I have been able to successfully launch a new instance of Storyline, minimize it, maximize it, close it, and then maximize the original file before saving and closing it. 

next time it occurs - copy any text to the clipboard -> Control-c

then try maximize again

one trigger for the maximize problem is: "strange" formats in the clipboard

Right click on the icon in the taskbar. Select Restore or Maximize. Your file will open.

Three years later and it is STILL an issue. Can't Articulate FIX this???