Hello I have a user who purchased a course from us experiencing an error "The media could not be loaded, either because the server or network failed or the format is n...

On Android device, the screen reader (VoiceOver) is reading content two times. This cannot be controlled as it is part of the published files framework/template. Can y...

Hi, I'm having an inconsistent problem where sometimes (though not always) when I publish a file to the Review 360 platform (and occasionally when I publish for ...

I am having trouble with adding text to speech to my storyline . I have added some lines successfully, but it fails when i want to add additional lines. It keeps telli...

There is an issue of showing the note block on safari browser or iOS device web browser. It looks perfect on Chrome and other. We have export the course ...

Hi, I wasn't sure where to submit a suggestion for improvement in Storyline 360... 1.) Focus Order: suggest making the alt text box resizable. It's difficult to ...

Hello, in my last project I see a strange look of some text forms. Looking good in edit view and in pre-view but different in published version. Example is attached. A...

Hello! I am trying to create a simulation activity that is screen reader accessible, however I am having numerous difficulties getting the experience to work smoothly....

I love the Rise Scenario tool and use it a lot. Very popular with our learners. But I do hear complaints--they are busy--and read a lot faster than that "continue" but...

Does anyone know a solution for slides overlapping in "Story View"? Attached are screenshots.

Does any one know, what is the short cut key for sending item backward?

I need to edit my text to speech with some replaced wording and also replace some text with 'creative' spelling to improve the pronunciation. It is throughout th...

Hi Team, I would like this to your notice that, in the old version 3.34.20804.0 the Audio button was reflected at the button left corner with a shadow effect, but...

I have created a software simulation module. There are text entry fields and hotspots with triggers. Things have to be done in a certain sequence and the learner navig...

Hi I have an issue whith Rise Quiz related to the questions feedback. I've setup Correct/Incorrect feedback in the quiz, but the feedback doesn't appears unless the qu...

Hello everybody, I would like to know if is possibile to separate the audio track from video track without using an external software. I mean, I'm able to doing it wit...

I have a course developed in Storyline 3 that functions as it should until you delay clicking next (custom button). If you wait for 45 seconds or so, the audio o...

I want to ask the learner a question that lets them select any and/or all responses. I tested this with "multiple response" question and tried "correct/incorrect"...

Has anyone else had problems with multiple choice answers disappearing once the course has been published. This is a new phenomenon which I originally thought was caus...

Hello, Please let me know if there is a way to add a picture/icon/log to text. For example, I am creating lists, but wanted to add an icon in my statement. &nbsp...