Alyssa Gomez
Alyssa Gomez Staff
Training Program Manager at Articulate
Activity
Alyssa Gomez replied to the discussion Playing Storyline on a Mac
"Hi there Jay! Welcome to Heroes! When viewing the Storyline file on the Mac, were you viewing it locally? This article explains that it ..."
  • over 7 years ago11/07/16 at 2:08 pm (UTC)
Activity
"Thanks for popping back in to give me an update. I'm sorry we weren't able to determine a workaround for your project, but as always, you..."
  • over 7 years ago11/07/16 at 1:57 pm (UTC)
Activity
"Thanks for sending the screenshot - now I understand what you mean. The radio button is aligned to the center of the answer choice by des..."
  • over 7 years ago11/04/16 at 9:15 pm (UTC)
Activity
"I think the easiest way would be to export your slides to Word, save the file as a PDF, and link in the Resource tab. Here's some more in..."
  • over 7 years ago11/04/16 at 9:05 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Issue with buttons on slide
"Hi Kyle, I took a peek into your file and realized what was happening. Your group called "Lines" was covering your buttons. I moved it o..."
  • over 7 years ago11/04/16 at 9:03 pm (UTC)
Activity
"Hi Catherine, I took a peek into your file, and I did not observe any misalignment with your Quizmaker quiz questions in edit mode, prev..."
  • over 7 years ago11/04/16 at 8:48 pm (UTC)
Activity
"Not a problem at all! There are two ways to get a zip file, so it can be confusing. I'm taking a look at your file now :)"
  • over 7 years ago11/04/16 at 8:07 pm (UTC)
Activity
"Not at all! You can achieve this using layers. You can add the smaller video to the base layer and a "full screen" video to a slide layer..."
  • over 7 years ago11/04/16 at 8:06 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Printing Quiz Results Without Scores
"I believe you will have to edit the report.html file to remove the result and points awarded. Editing the HTML file is not something we s..."
  • over 7 years ago11/04/16 at 7:58 pm (UTC)
Activity
"Hi Catherine, So sorry! I should have mentioned this before. Here are instructions on how to create an Articulate Package. This will res..."
  • over 7 years ago11/04/16 at 7:48 pm (UTC)
Activity
"Hi Kim! No, only the course developer can publish slides to Word and add the file as a resource to the course. This would work if you ha..."
  • over 7 years ago11/04/16 at 7:31 pm (UTC)
Activity
"Hi Catherine, Are your Quizmaker slides inside Presenter? If so, can you please send over the .zip package? If not, the .quiz file will..."
  • over 7 years ago11/04/16 at 7:23 pm (UTC)
Activity
"Hi there Kim! A great tool to accomplish this goal is to publish to Word so that you can share this content with your learners."
  • over 7 years ago11/04/16 at 7:11 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Printing Quiz Results Without Scores
"Hi Sarah! You can certainly set up your "Pause and Reflect" questions as Survey Essay Questions. If you want to allow users to print the..."
  • over 7 years ago11/04/16 at 7:01 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Sluggish Performance on SL2
"Great, thanks so much for sending it over! One of our team members will be reaching out shortly, and I'll be sure to follow along with th..."
  • over 7 years ago11/04/16 at 6:55 pm (UTC)
Activity
"Hi Catherine! Would you mind sending us your file so we can try to replicate on our end? You can use the Add Attachment button right her..."
  • over 7 years ago11/04/16 at 6:53 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Sluggish Performance on SL2
"Yay!! Glad you were able to figure out a solution!  Kristi and Bruce, would you mind sharing your file with our support engineers here s..."
  • over 7 years ago11/04/16 at 5:55 pm (UTC)
Activity
"Hi Lawrence, Yes, you can do this by adding a video from a website. Just keep in mind that Google no longer allows YouTube videos to be ..."
  • over 7 years ago11/04/16 at 4:48 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Next Button Won't Hide
"Hi Nina, When learners review a quiz (or revisit question slides they've already submitted), they'll see Articulate Storyline's built-in..."
  • over 7 years ago11/04/16 at 4:28 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Sluggish Performance on SL2
"Good to hear it's only one slide. I've experienced slides behaving that way because of large images, but not because it has multiple link..."
  • over 7 years ago11/04/16 at 4:08 pm (UTC)
Activity
"Hi there Bob! It might help if you shared your project files with us so we can get a better understanding of the issue. You can use the ..."
  • over 7 years ago11/04/16 at 3:20 pm (UTC)
Activity
"Since you mentioned you're using an LMS, you may want to look at testing it in another environment such as SCORM Cloud which is an indust..."
  • over 7 years ago11/04/16 at 2:57 pm (UTC)
Activity
"Hi Alena, So sorry you're having trouble with the menu. It's difficult to pinpoint the cause of this issue without seeing your project f..."
  • over 7 years ago11/04/16 at 2:52 pm (UTC)
Activity
Alyssa Gomez replied to the discussion SL2 runs very slow
"Thanks for the update, Bruce. I sent you a reply on your new thread. :)"
  • over 7 years ago11/04/16 at 2:49 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Sluggish Performance on SL2
"Hi Bruce! Thanks for directing me here from your previous post. To clarify, are you seeing this sluggish behavior in preview mode, or aft..."
  • over 7 years ago11/04/16 at 2:48 pm (UTC)