Alyssa Gomez
Staff
Training Program Manager
at
Articulate
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Alyssa Gomez replied to the discussion glossary list in Rise
"Hi there, Michael! I came across an example where fellow community member, Gerry McAteer, creatively used a quote carousel block to creat..."
- 14 days ago04/12/24 at 8:57 pm (UTC)
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Alyssa Gomez replied to the discussion Changing title of Mircrolearning course
"Thanks, Zak. Try clicking in the title area where it says "Microlearning Title," and start typing your new title without deleting the old..."
- 14 days ago04/12/24 at 8:50 pm (UTC)
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Alyssa Gomez replied to the discussion Changing title of Mircrolearning course
"Hi Zechariah! Sorry to hear you're having trouble changing the title on a microlearning template! Could you please try starting from scra..."
- 14 days ago04/12/24 at 4:37 pm (UTC)
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Alyssa Gomez replied to the discussion Exit option in a microlearining course
"Hi there, Liz!
Microlearning is considered complete when a learner views and interacts with all the blocks in the microlearning con..."
- 14 days ago04/12/24 at 4:30 pm (UTC)
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Alyssa Gomez replied to the discussion Can I embed a video and set it to only play for a relevant section?
"Hi there, Rachel! You're right -- YouTube has parameters that allow you to set the start and end time of an embedded video. I don't have ..."
- 14 days ago04/12/24 at 4:22 pm (UTC)
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Alyssa Gomez replied to the discussion Can we embed videos in Rise 360?
"Hi there, Rachel!
It sounds like you're using the Multimedia Embed block, is that right? If so, try embedding your video using an iF..."
- 14 days ago04/12/24 at 3:38 pm (UTC)
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Alyssa Gomez replied to the discussion Is there a way to merge learner accounts together that were accidentally duplicated in Reach 360?
"Hi Ariana, thanks for your question! While there isn't a way for us to "merge" two Reach 360 learner records into one, we can update the ..."
- 2 months ago03/11/24 at 4:00 pm (UTC)
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Alyssa Gomez replied to the discussion Video thumbnail oddly pixelated and discolored
"Hi there, Peter! One possible reason you're seeing degraded thumbnail quality in your uploaded videos is that the video is being "stretch..."
- 4 months ago12/27/23 at 12:01 am (UTC)
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Alyssa Gomez replied to the discussion Labeled graphic image
"Hi there, Sue! Thanks for chiming in here! While there isn't a way to insert a labeled graphic block into a timeline block, you may be ab..."
- 4 months ago12/26/23 at 11:40 pm (UTC)
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Alyssa Gomez replied to the discussion Czech Fonts in Labels
"Hi there, Eric! I see you worked with my teammate, Carlo, in a support chat, and he recommended that you download a language-specific cus..."
- 4 months ago12/26/23 at 11:31 pm (UTC)
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Alyssa Gomez replied to the discussion Folder Share Settings - Groups
"Hi there, Greg! Right now, there isn't a way to set up a sharing group for team folders. You can only add individuals one at a time, or e..."
- 4 months ago12/26/23 at 11:26 pm (UTC)
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Alyssa Gomez replied to the discussion Rise Review content (from storyline) will not upload to rise 360
"Hi there, Frank and Chris! So sorry to hear you're having trouble adding Storyline blocks to your Rise 360 content. We fixed an error tha..."
- 4 months ago12/26/23 at 11:19 pm (UTC)
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Alyssa Gomez replied to the discussion Column grid (gallery images) not rendering correctly
"Hi there, Catherine! Thanks so much for reaching out about this! It looks like you meant to attach some screenshots, but they didn't come..."
- 4 months ago12/20/23 at 11:54 pm (UTC)
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Alyssa Gomez replied to the discussion To add more than one embed in a line
"Hi there! Can you share more about why you want to embed two objects in one multimedia embed block? If it is simply to make the two objec..."
- 4 months ago12/20/23 at 11:50 pm (UTC)
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Alyssa Gomez replied to the discussion Rise Arabic/Hebrew Workaround
"Hi Szilvia! Rise 360 still only supports left-to-right languages right now. We'll let you know if we add support for right-to-left langua..."
- 4 months ago12/20/23 at 11:44 pm (UTC)
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Alyssa Gomez replied to the discussion Viewing my course after my free trial ends
"Hi there, Merak! Happy to help you narrow this down. To start, did you follow the steps listed below?
Publish the Rise 36 content for We..."
- 4 months ago12/20/23 at 11:42 pm (UTC)
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Alyssa Gomez replied to the discussion Mysterious - Help! Content Adjusted
"Hi there, Victoria! I'd love to hear an update on this issue! Are you still seeing mysterious changes to your courses? If so, our team is..."
- 4 months ago12/20/23 at 11:33 pm (UTC)
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Alyssa Gomez replied to the discussion Superscripts in Rise Course Title?
"Hi there, Ehud. Thanks for sharing that screenshot of what you need! We haven't added any formatting options (like subscript and superscr..."
- 4 months ago12/20/23 at 11:31 pm (UTC)
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Alyssa Gomez replied to the discussion In Settings in Rise I cannot see Theme or Navigation editing buttons...
"Hi there, Content Team!
Thanks for reaching out! "Standard" and "My Theme" are not options in Rise 360. Can you share more about wh..."
- 4 months ago12/20/23 at 11:26 pm (UTC)
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Alyssa Gomez replied to the discussion Embedded video will not expand to full screen in LMS
"I'm so glad, Jessica! 😄"
- 4 months ago12/20/23 at 11:19 pm (UTC)
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Alyssa Gomez replied to the discussion How are captions and alt-text for images handled in Rise?
"Hi there, Michelle! You bet!
To keep it simple, the alt text is attached to the image object itself, while the caption is a separat..."
- 4 months ago12/20/23 at 11:19 pm (UTC)
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Alyssa Gomez replied to the discussion Fill-in-th-blank, hide the other acceptable answers
"Hi there, Marie!
Thanks for letting us know you need a way to hide the acceptable answers in fill-in-the-blank quiz questions. While ther..."
- 4 months ago12/20/23 at 11:16 pm (UTC)
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Alyssa Gomez replied to the discussion How do I eliminate the section number in a Rise footer?
"Hi there, Beth!
While there isn't a way to remove the lesson number in the next button area, have you considered turning off the previous..."
- 4 months ago12/20/23 at 11:10 pm (UTC)
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Alyssa Gomez replied to the discussion Video and scrolling options
"Hi there, Minke! Thanks for bringing this up! It sounds like you need the option to automatically pause a video when another video starts..."
- 5 months ago12/09/23 at 12:47 am (UTC)
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Alyssa Gomez replied to the discussion Essay styled responses to Questions?
"Hi there, James! That's an interesting idea!
To start, Rise 360 doesn't have an essay-style question. Storyline 360 does have a sur..."
- 5 months ago12/09/23 at 12:35 am (UTC)