Alyssa Gomez
Alyssa Gomez Staff
Customer Happiness Specialist at Articulate
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Alyssa Gomez replied to the discussion Free form question with no correct answer
"Hi Wade, Right now, the best way to add open-ended, survey questions to a Rise 360 course is to embed a survey from a third-par..."
  • 3 days ago09/16/21 at 9:41 pm (UTC)
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"Hi Karin! It sounds like you've almost got it. Please read through these steps to see if there's one you've missed: Delete the current S..."
  • 3 days ago09/16/21 at 9:33 pm (UTC)
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"Hi Deb! The text editor used in Rise 360 doesn't support formatting the bullet or numbering color. We're requesting improv..."
  • 3 days ago09/16/21 at 9:28 pm (UTC)
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"Hi Roseangela! Did you upload the LMS output file to your learning management system before testing the quiz? If not, please give that a ..."
  • 3 days ago09/16/21 at 9:26 pm (UTC)
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Alyssa Gomez replied to the discussion Rise Quiz not letting you continue
"Hi Zoe! We'd love to take a look at your quiz. Please send us your Rise 360 course share link by opening a case here. We'll let you know ..."
  • 3 days ago09/16/21 at 9:25 pm (UTC)
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Alyssa Gomez replied to the discussion Modules for Quiz in rise 360
"Hi Charitha! Rise 360 sends the results of one quiz to your LMS. If you break your quiz into four smaller quizzes, you'll only be ab..."
  • 4 days ago09/15/21 at 9:00 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360-Undo Action
"Hi Jaime, When you delete an entire block, the Undo option will appear in the lower-left corner for several seconds to all..."
  • 4 days ago09/15/21 at 8:51 pm (UTC)
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Alyssa Gomez replied to the discussion Use arrow button instead of Continue
"Hi Beth! While Rise doesn't have an arrow button, I encourage you to try the Continue button at the bottom of your lesson..."
  • 4 days ago09/15/21 at 8:49 pm (UTC)
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"Hi Teresa! If you set the completion percentage to 85%, that means learners can skip one lesson and still be marked complete. That ..."
  • 6 days ago09/13/21 at 9:45 pm (UTC)
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"Hi Teresa! Here's what I would recommend: Set the completion percentage to 85%. Turn on restricted navigation to ensure learners do..."
  • 6 days ago09/13/21 at 9:09 pm (UTC)
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"Thanks for sharing your experience, Jon. If something doesn't seem to be working correctly, we're here to help! Just start a case here, a..."
  • 6 days ago09/13/21 at 9:01 pm (UTC)
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Alyssa Gomez replied to the discussion Rise Closed Captions Not Working
"Glad to hear that, Samantha! By the way, replying via email includes your signature with contact information in the public forum.&nb..."
  • 6 days ago09/13/21 at 8:58 pm (UTC)
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Alyssa Gomez replied to the discussion Course Duration/Wordcount
"Hi Becky! We don't have a feature for calculating course duration or word count in Rise 360 right now. The community may have some s..."
  • 6 days ago09/13/21 at 8:48 pm (UTC)
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Alyssa Gomez replied to the discussion Rise quiz freezing on iOS 14
"Hi Rich! That certainly sounds odd. Is this course hosted on a learning management system (LMS)? If so, try opening the course's Sh..."
  • 6 days ago09/13/21 at 8:33 pm (UTC)
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"Hi Myra! Rise 360 content is always associated with your Articulate ID (email address). If you use the same Articulate ID on th..."
  • 6 days ago09/13/21 at 8:29 pm (UTC)
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Alyssa Gomez replied to the discussion Using Embed
"Hi Jeanette! Multimedia embed blocks can be stacked vertically, but not horizontally or side-by side. Could you use an Interac..."
  • 10 days ago09/09/21 at 9:34 pm (UTC)
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"You're welcome, Aviv! I'm glad this older discussion thread was helpful for you!"
  • 10 days ago09/09/21 at 9:25 pm (UTC)
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Alyssa Gomez replied to the discussion Serbian letters in Rise čšćžđ
"Thank you, Ana. What font is used in the Rise.png screenshot? If it's a custom font, did you convert the font file to WOFF befo..."
  • 10 days ago09/09/21 at 8:46 pm (UTC)
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Alyssa Gomez replied to the discussion Superscripts in Rise Course Title?
"Hi Martha! Would you mind sharing a fullscreen screenshot of the superscript that isn't working for you? There may be a workaround we can..."
  • 10 days ago09/09/21 at 8:32 pm (UTC)
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Alyssa Gomez replied to the discussion Rise Articulate Translation Fails
"Hi George! As Renz mentioned, you'll want to use a translation tool specifically for XLIFF files to translate your course. Once an XLIFF ..."
  • 10 days ago09/09/21 at 8:28 pm (UTC)
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Alyssa Gomez replied to the discussion Question bank in Rise?
"Hi, everyone! Quiz question banks are a priority for our feature development team. While I don't have an ETA to share right now, you..."
  • 11 days ago09/08/21 at 9:46 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360 Partial Progress tracking
"Hi Guilherme! This isn't something on our development roadmap right now, so we don't have plans to create this functionali..."
  • 11 days ago09/08/21 at 9:41 pm (UTC)
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Alyssa Gomez replied to the discussion Serbian letters in Rise čšćžđ
"Hello, Ana! Would you be able to share a screenshot of how the font looks before you publish and after you publish? Also..."
  • 11 days ago09/08/21 at 9:37 pm (UTC)
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"Hi Benjamin! It sounds like you saw a video for Rise.com, the all-in-one system that allows you to create training, enroll learners,..."
  • 12 days ago09/07/21 at 5:39 pm (UTC)
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Alyssa Gomez replied to the discussion Labeled Graphic Marker Styles
"Hi Bernice, It appears you're still subscribed to this discussion thread, where we recently responded to Beth's question. ..."
  • 16 days ago09/03/21 at 5:55 pm (UTC)