Alyssa Gomez
Alyssa Gomez Staff
Training Program Manager at Articulate
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Alyssa Gomez replied to the discussion Your Microlearning Bots
"Hi there, Kathrin! Check out the assets you can download in this related article: Rise 360: How to Spot Social Media Bots Microlear..."
  • 5 months ago12/09/23 at 12:24 am (UTC)
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"Hi there, Nathan! That's a great question! Microlearning content must be viewed 100% to be marked complete. Could you create a PDF ..."
  • 5 months ago12/09/23 at 12:18 am (UTC)
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"Hi Lorraine! Here's what I see when I preview an entire course that contains a quiz with a question bank. Would you mind sharing a simila..."
  • 5 months ago12/09/23 at 12:10 am (UTC)
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"Hi there, Dave. Thank you so much for bringing this up and for also opening a support case about it. I can understand why you would need ..."
  • 5 months ago12/08/23 at 11:56 pm (UTC)
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Alyssa Gomez replied to the discussion Support Issue
"Hi Lorraine! Thank you so much for reaching out! I do see the support case you submitted on November 16, 2023, but it looks like you reca..."
  • 5 months ago12/08/23 at 11:43 pm (UTC)
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Alyssa Gomez replied to the discussion Rise not working?
"Good news! A fix has been implemented, and the Rise 360 dashboard is loading again. Thank you for your patience!"
  • 5 months ago12/06/23 at 8:13 pm (UTC)
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Alyssa Gomez replied to the discussion RISE DOWN?
"Good news! A fix has been implemented, and the Rise 360 dashboard is loading again. Thank you for your patience!"
  • 5 months ago12/06/23 at 8:13 pm (UTC)
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Alyssa Gomez replied to the discussion Rise currently not loading?
"Good news! A fix has been implemented, and the Rise 360 dashboard is loading again. Thank you for your patience!"
  • 5 months ago12/06/23 at 8:12 pm (UTC)
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Alyssa Gomez replied to the discussion Rise not working?
"I'm sorry for the interruption, Leah and Sylvie! Our team is working to fix this issue as we speak. You can follow our status page for up..."
  • 5 months ago12/06/23 at 7:58 pm (UTC)
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Alyssa Gomez replied to the discussion RISE DOWN?
"I'm sorry for the interruption, Kelly and John! Our team is working to fix this issue as we speak. You can follow our status page for upd..."
  • 5 months ago12/06/23 at 7:58 pm (UTC)
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Alyssa Gomez replied to the discussion Rise currently not loading?
"I'm sorry for the interruption, folks! Our team is working to fix this issue as we speak. You can follow our status page for updates by c..."
  • 5 months ago12/06/23 at 7:57 pm (UTC)
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Alyssa Gomez replied to the discussion Unable to duplicate Rise courses
"Hi Karl and Megan! Thanks so much for bringing this up. We noticed the same problem, and we've just fixed it. Please try duplicating a co..."
  • 5 months ago12/06/23 at 4:12 pm (UTC)
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"Hi Dana! Since you're interested in getting your course Rise 360 in front of an audience on mobile devices, I wanted to tell you about Re..."
  • 5 months ago11/28/23 at 1:01 am (UTC)
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Alyssa Gomez replied to the discussion Rise 360 - Error when uploading images
"Hi there, Kelley! We'd love to take a look. Would you mind sending us your Rise Share link by opening a case? Be sure to let us know in w..."
  • 5 months ago11/28/23 at 12:46 am (UTC)
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Alyssa Gomez replied to the discussion Course Evaluation in Rise
"Hi there, Robert! If you design a survey in Storyline 360 and add it to Rise as a Storyline block, survey responses would not be sent to ..."
  • 5 months ago11/28/23 at 12:45 am (UTC)
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"Hi Paulo! Exporting a Rise 360 course for LMS simply generates a zipped file of the course itself. All settings such as controlling learn..."
  • 5 months ago11/28/23 at 12:43 am (UTC)
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Alyssa Gomez replied to the discussion Support
"Hi there, Lorraine! I checked in on your support case to be sure you got the help you needed. It looks like you were able to resolve it y..."
  • 5 months ago11/28/23 at 12:37 am (UTC)
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Alyssa Gomez replied to the discussion Quiz incorrect feedback not working
"Hi there, Lorraine! I checked in on your support case to be sure you got the help you needed. It looks like you were able to resolve it y..."
  • 5 months ago11/28/23 at 12:36 am (UTC)
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"Hi Virginia! If you're publishing for LMS, you have the option to disable the cover page completely. If you're publishing for web, you c..."
  • 5 months ago11/18/23 at 1:04 am (UTC)
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Alyssa Gomez replied to the discussion RISE Course in Review Disappeared
"Hi there, Maggie and Christina! I'm so sorry you're unable to find the content you published to Review 360! Do you still have the Review ..."
  • 5 months ago11/18/23 at 12:46 am (UTC)
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Alyssa Gomez replied to the discussion New Teams Feature
"Hi there, Jennie! It sounds like this FAQ will help you in regards to removing someone from a shared folder: What happens to shared cont..."
  • 5 months ago11/18/23 at 12:44 am (UTC)
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"Hi there, thanks for your question! While I don't know of a way to hyperlink text to a phone number, you can link a button to a phone num..."
  • 5 months ago11/18/23 at 12:34 am (UTC)
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Alyssa Gomez replied to the discussion Leason's APIs
"Hi Mohamed! While I don't know of any APIs you can use to calculate the total duration of multiple videos in a Rise 360 course, Storyline..."
  • 5 months ago11/18/23 at 12:21 am (UTC)
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"Hi there, Sarah! We'd love to take a look at the output file that contains 66 duplicates. Would you mind sharing that SCORM package with ..."
  • 5 months ago11/18/23 at 12:07 am (UTC)
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Alyssa Gomez replied to the discussion Videos play over one another
"Hi there, Pauline! I'm seeing the same thing from my side. If the learner submits their answer without first pausing the video, the audio..."
  • 5 months ago11/18/23 at 12:03 am (UTC)