Alyssa Gomez
Alyssa Gomez Staff
Training Program Manager at Articulate
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Alyssa Gomez replied to the discussion Link not working once published
"Hi there! Check out the recommendations in this similar discussion thread: Embedding docs from sharepoint into Rise 360 embed bloc..."
  • 6 months ago11/17/23 at 11:59 pm (UTC)
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Alyssa Gomez replied to the discussion button colour changed in all my courses
"Hi there, Tim! What contrast setting are you using in your course theme? To check, go to Theme > Colors, and adjust the&nbsp..."
  • 6 months ago11/17/23 at 11:55 pm (UTC)
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"Hi there, Sam! While the player controls stay visible on the video when paused, I can see how making them disappear would be helpful. As ..."
  • 6 months ago11/02/23 at 11:57 pm (UTC)
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"Hi there, Marco! You should be able to see the image in the background of a video block, even when previewing a course. I have a few mor..."
  • 6 months ago11/02/23 at 11:45 pm (UTC)
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Alyssa Gomez replied to the discussion Embeding a local URL in local content
"Hi there, Elizabeth! Check out this similar discussion for ideas on how you can embed content that is stored on a server: Embedding docs..."
  • 6 months ago11/02/23 at 11:39 pm (UTC)
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Alyssa Gomez replied to the discussion Sharing with "Everyone" in Teams Folders
"Hi there, Jenna! Right now, the only group you can share a folder with is the "Everyone" group. I can see how being able to share a folde..."
  • 6 months ago11/02/23 at 11:14 pm (UTC)
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Alyssa Gomez replied to the discussion Multi-factor authentication
"Hi there, M B! It sounds like you want to enable multi-factor authentication (MFA) on the Articulate 360 login page, is that right? We’re..."
  • 6 months ago11/02/23 at 10:47 pm (UTC)
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"Hi there IA Studio! Hyperlinked text should remain hyperlinked, even after you've translated the text. I see my teammate, Luiza, recently..."
  • 6 months ago11/01/23 at 11:36 pm (UTC)
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"Hi there Vincent! It sounds like you want a continuous background image that spans the full length of the microlearning content, is that ..."
  • 6 months ago11/01/23 at 11:28 pm (UTC)
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Alyssa Gomez replied to the discussion Rise completion question
"Great question, Chris! Rise 360 calculates lesson completion when the learner views the full lesson. The learner must scroll to the botto..."
  • 6 months ago11/01/23 at 11:17 pm (UTC)
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Alyssa Gomez replied to the discussion Ampersand in URL deactivates the link
"Hi Olivia! I created a simple course with a button block that links to the webpage you linked above. I published it for LMS and hosted it..."
  • 6 months ago11/01/23 at 11:08 pm (UTC)
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"Hi there, Santosh! We'd love to help. Would you be willing to share your SCORM file with us so we can test it in an LMS testing environme..."
  • 6 months ago11/01/23 at 10:48 pm (UTC)
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Alyssa Gomez replied to the discussion storyline block function error in rise
"Hi there, thanks so much for letting us know what's going on with your Storyline 360 video in Rise 360. Do you notice a difference in beh..."
  • 6 months ago11/01/23 at 10:42 pm (UTC)
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"Hi there, Davina! Try testing your course from the Share link. This will allow you to experience the navigation as a learner would. Are y..."
  • 6 months ago11/01/23 at 10:27 pm (UTC)
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Alyssa Gomez replied to the discussion conditional branching
"Hi Lorraine! There are some creative ways you can use Rise 360 to set up branching lessons within a single course. First, you'll wa..."
  • 6 months ago11/01/23 at 10:23 pm (UTC)
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Alyssa Gomez replied to the discussion Rise Question Bank ID?
"Hi there, Adrian! Thanks so much for bringing this up! I can see how it might be difficult to locate a question in a large question bank ..."
  • 6 months ago11/01/23 at 10:12 pm (UTC)
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Alyssa Gomez replied to the discussion Block Template authors
"Hi there, Audrey! You can share block templates with anyone on your Articulate 360 team. You'll want to work with your Articulate 3..."
  • 6 months ago11/01/23 at 9:56 pm (UTC)
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Alyssa Gomez replied to the discussion Audio play navigation
"Hi there, Alexandre! It sounds like you need the option to disable forward-seeking in a multimedia audio block. While that's not currentl..."
  • 6 months ago11/01/23 at 6:47 pm (UTC)
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Alyssa Gomez replied to the discussion Auto play audio in Rise?
"Hi there, Alexandre! It sounds like you need the option to disable forward-seeking in a multimedia audio block. While that's not currentl..."
  • 6 months ago11/01/23 at 6:46 pm (UTC)
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"Hi there, Liz! Great question! While there isn't a way to change the gray background color, you can format the feedback text in way you l..."
  • 6 months ago11/01/23 at 5:57 pm (UTC)
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"Hi there, Maria! Thanks so much for including that Loom video--that was helpful! I've tried recreating this issue in a Rise 360 course fr..."
  • 6 months ago11/01/23 at 5:44 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360 Page wont load
"Hi Valeria and Russell! We noticed the same problem, and we fixed it right away. Please refresh your Rise 360 browser window and try open..."
  • 6 months ago11/01/23 at 5:12 pm (UTC)
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"Hi there, Adriel! Thanks for including that screenshot! I would expect the continue button to activate when you meet or exceed the passin..."
  • 6 months ago11/01/23 at 4:12 pm (UTC)
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Alyssa Gomez replied to the discussion Language labels not all updating
"Hi Angela! Some labels are translated within the block itself. For example, here's how you can translate the process block "Step" label: ..."
  • 6 months ago11/01/23 at 4:00 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360 Page wont load
"Good news, Peta! The Rise 360 dashboard should load correctly again. Thanks for your patience with us, and we're monitoring the situation..."
  • 6 months ago10/31/23 at 10:37 pm (UTC)