Alyssa Gomez
Alyssa Gomez Staff
Training Program Manager at Articulate
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Alyssa Gomez replied to the discussion Can't get into Rise
"Hi Helen and Louisa! We have just resolved the issue where the Rise 360 dashboard wasn't loading correctly. I'm so sorry for the interrup..."
  • 7 months ago10/31/23 at 10:36 pm (UTC)
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Alyssa Gomez replied to the discussion Opening Rise Hanging with message Resuming your session
"Hi Dan and Justine! We have just resolved the issue where the Rise 360 dashboard wasn't loading correctly. I'm so sorry for the interrupt..."
  • 7 months ago10/31/23 at 10:35 pm (UTC)
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Alyssa Gomez replied to the discussion URGENT - RISE not loading
"Hi Yvonne! We have just resolved the issue where the Rise 360 dashboard wasn't loading correctly. I'm so sorry for the interruption, and ..."
  • 7 months ago10/31/23 at 10:34 pm (UTC)
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Alyssa Gomez replied to the discussion Outage Status Page Anywhere?
"Good news, everyone! The Rise 360 dashboard should load correctly again. Thanks for your patience with us, and we're monitoring the situa..."
  • 7 months ago10/31/23 at 10:32 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360 Course Doesn't Load
"Good news, everyone! The Rise 360 dashboard should load correctly again. Thanks for your patience with us, and we're monitoring the situa..."
  • 7 months ago10/31/23 at 10:32 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360 Page wont load
"Hi there, Peta! The Rise 360 dashboard is not loading for some users, but Rise 360 Share links are still working. You can follow our stat..."
  • 7 months ago10/31/23 at 10:05 pm (UTC)
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Alyssa Gomez replied to the discussion Outage Status Page Anywhere?
"Hi, Diane and Sandra. The Rise 360 dashboard is not loading for some users, but Rise 360 Share links are still working. You can follow ou..."
  • 7 months ago10/31/23 at 9:35 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360 Course Doesn't Load
"Hi, everyone. The Rise 360 dashboard is not loading for some users, but Rise 360 Share links are still working. You can follow our status..."
  • 7 months ago10/31/23 at 9:34 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360 Course Doesn't Load
"Hi, everyone. The Rise 360 dashboard is not loading for some users, but Rise 360 Share links are still working. You can follow our status..."
  • 7 months ago10/31/23 at 9:34 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360 Folder & Menu Navigation
"Hi Robert & Tim! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in ..."
  • 7 months ago10/11/23 at 9:50 pm (UTC)
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Alyssa Gomez replied to the discussion Create a shared team folder in Rise 360
"Hi Daniel! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 t..."
  • 7 months ago10/11/23 at 9:49 pm (UTC)
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Alyssa Gomez replied to the discussion I don't own it, SO I can't publish it. Any workarounds for this (Owner is on leave)
"Hi Prashanth! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 36..."
  • 7 months ago10/11/23 at 9:48 pm (UTC)
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Alyssa Gomez replied to the discussion Course manager permissions
"Hi Aaron! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to..."
  • 7 months ago10/11/23 at 9:47 pm (UTC)
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Alyssa Gomez replied to the discussion How do you see what your team are working on
"Hi Tara! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to ..."
  • 7 months ago10/11/23 at 9:46 pm (UTC)
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Alyssa Gomez replied to the discussion Add entire account team as collaborator
"Hi Tom! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to o..."
  • 7 months ago10/11/23 at 9:46 pm (UTC)
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Alyssa Gomez replied to the discussion Improve Team Collaboration
"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Ris..."
  • 7 months ago10/11/23 at 9:45 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360 multi-owners, upload CSS, font styles, colours
"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Ris..."
  • 7 months ago10/11/23 at 9:44 pm (UTC)
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Alyssa Gomez replied to the discussion Share Rise courses with Team
"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Ris..."
  • 7 months ago10/11/23 at 9:43 pm (UTC)
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Alyssa Gomez replied to the discussion Sharing Content
"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360..."
  • 7 months ago10/11/23 at 9:42 pm (UTC)
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Alyssa Gomez replied to the discussion Bulk Move Transferred Courses
"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to o..."
  • 7 months ago10/11/23 at 9:41 pm (UTC)
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Alyssa Gomez replied to the discussion How to remove all courses sitting in My View
"Hi there! Every course that was previously in your dashboard (before we released the new Team Folders beta feature) is available in..."
  • 7 months ago10/10/23 at 11:27 pm (UTC)
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Alyssa Gomez replied to the discussion Microlearning LMS Version Issue
"Hi there, S T! Would you mind sharing your SCORM file with our team? We'd love to test it from our side to see if we run into the same pr..."
  • 7 months ago10/10/23 at 11:20 pm (UTC)
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Alyssa Gomez replied to the discussion Rise 360 Accessibility Compliance
"Hi Harley! Rise 360 templates are built to support Web Content Accessibility Guidelines (WCAG). The blocks listed below are th..."
  • 7 months ago10/10/23 at 11:18 pm (UTC)
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Alyssa Gomez replied to the discussion Timeline Headings
"Great question, Lindsey! The timeline block heading font uses the course theme "body" font. If you change your course theme's body ..."
  • 7 months ago10/10/23 at 10:50 pm (UTC)
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Alyssa Gomez replied to the discussion Distributing Training
"Hi Michelle! Since you're interested in getting your course Rise 360 in front of an audience, I wanted to tell you about Reach 360! ..."
  • 7 months ago10/10/23 at 10:36 pm (UTC)