"Hi Ashley, I got a response, but it seems like a lot of work. I was hoping I would be told I did something wrong (for once :-) ) and I c..."

"I didn't get a confirmation. And I did check spam and didn't find anything. I haven't had trouble in the past getting them in my inbox. T..."

"Hello, I submitted my sample back when this was posted, but I haven't heard anything. Do I need to resubmit? Thanks. Amy"

"I have created a custom Try Again layer and used the blank slide layoout. So then I deleted everything off the feedback master and applie..."

"Still not working in SL2?"

"I kept getting a message about an instance of Storyline running when no instance was running. I rebooted, I did all kinds of things. Even..."

"I did get the serial number from support, but the product doesn't do what I hoped it would do, which is saving a finished slide with audi..."

"I downloaded Replay and it won't take my current SL2 serial number. I tried it as a trial, but I can't unselect No Audio. The project I'm..."

"So support case it is for SL2 version that came 9-15? Nothing I do works and the zip file can't be downloaded. It just goes to Replay.   "

"I want the captions to disappear once the screen recording plays (once whatever the trigger is for playing the media). If I click a File ..."

"Are you saying that, for all software simulations with captions, designers need to adjust the end time for every captIon? I guess I expec..."

"I left out a key detail above: I have triggers in place on the first slide to hide the captions (both on base layer and everything on the..."

"Ha! I was just searching for this issue again and found my own post. I'll attach two slides that both have the problem, but pretty much e..."

"Here you go."

"I will contact support. The LMS person couldn't get it to work. I just need to understand any features that may disappear. Usually the re..."

"Hi, I have the opposite problem, which has happened several times now. I have two zoom regions on a slide, but after adjusting the end o..."

"Okay. I have the LMS admin the info above. If she can't get it working, then I will contact support. Thanks."

"It's not working in the LMS--I just checked. :-( This is a big problem--I have a bunch of software courses to build that are going to hav..."

"I have version 6.x"

"I looked at all the posts, but all were about disk space and not to being locked. I have 130 G disk /space and I can open other files. Ju..."

"I had this happen, but closing the file and reopening seems to have fixed it."

"I have to play with it some more. I stared at your file for a while but not long enough. I have audio that stops on a button click, which..."

"I am using SL2. "

"Thanks! Looking at the download now."

"Alex, is there a .story file available? I see the zooming but without the .story file, I can't see the mechanics that get the effect to w..."