Bambi Snodgrass
Bambi Snodgrass
Director of Customer Service at TrainCaster
  • About

    Bambi Snodgrass

    MA transplant from CA. Wife, mom and dedicated customer service rep - love working with people and solving problems.
  • Topsfield, MA
  • Website
  • Contact Me
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Bambi Snodgrass replied to the discussion SCORM course showing Java security warning
"Sorry...Here is the exact message that is displayed "Do you want to view only the webpage content that was delivered securely?" If anyone..."
  • 10 years ago02/05/14 at 10:46 am (UTC)
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Bambi Snodgrass replied to the discussion Survey results passed to LMS?
"Hi Peter, Thanks for the response and sorry for my delay. I'm wondering if it matters if the course is set to track by number of slides v..."
  • over 11 years ago10/16/12 at 7:14 am (UTC)
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Bambi Snodgrass replied to the discussion Web object screenr just shows placeholder after published
"Thanks for the info Peter. I'll have a look at the security settings to see if it resolves the issue."
  • over 11 years ago09/14/12 at 11:12 am (UTC)
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Bambi Snodgrass replied to the discussion URGENT! Published course shows Object Placeholder
"Here is an update - I get an error in IE when I try to exit the course. Details below: Webpage error details User Agent: Mozilla/4.0 (com..."
  • over 11 years ago09/14/12 at 10:07 am (UTC)
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Bambi Snodgrass replied to the discussion Web object screenr just shows placeholder after published
"In testing I've been able to duplicate the problem on Windows 7 using Internet Explorer. All other browsers work fine (Chrome, Firefox, S..."
  • over 11 years ago09/14/12 at 4:52 am (UTC)
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Bambi Snodgrass replied to the discussion Using Screenr Business in Presenter?
"Perfect! Thanks so much!"
  • over 11 years ago08/31/12 at 12:20 pm (UTC)
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Bambi Snodgrass replied to the discussion Using Screenr Business in Presenter?
"Thanks Dave - can this also be done in Presenter, or only Storyline?"
  • over 11 years ago08/31/12 at 12:13 pm (UTC)
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Bambi Snodgrass replied to the discussion Trouble with IE9???
"Here is a workaround that works - look at the post by Stefano...apparently it was able to be duplicated at some point. http://community.a..."
  • over 12 years ago11/07/11 at 10:17 am (UTC)
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Bambi Snodgrass replied to the discussion Trouble with IE9???
"hmmm, I loaded up a course in the Scorm Cloud and was not able to replicate the exact behavior.  That being said, I'm not sure that that ..."
  • over 12 years ago11/07/11 at 9:59 am (UTC)
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Bambi Snodgrass replied to the discussion Trouble with IE9???
"No, Flash 11 has not fixed the problem. The issue here is this: when any Articulate course (even old courses) are completed using IE9, Ar..."
  • over 12 years ago11/07/11 at 4:52 am (UTC)
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Bambi Snodgrass replied to the discussion Quiz not showing 'finished' in LMS on failed attempt
"Sorry to bother everyone - the issue was resolved! We forgot to put the pass/fail threshold into the LMS settings - so the 'fail' never g..."
  • over 12 years ago11/04/11 at 10:46 am (UTC)
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Bambi Snodgrass replied to the discussion SCORM course is timing out
"Thanks Peter - good to know. I'll talk with the LMS team today."
  • over 12 years ago11/04/11 at 8:04 am (UTC)
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Bambi Snodgrass replied to the discussion Java 6 update 29 causes course to fail in LMS
"Lance, Just talked with our tech guys and here is what they said: The issue is a security related change.Still working on trying to find ..."
  • over 12 years ago10/27/11 at 6:52 am (UTC)
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Bambi Snodgrass replied to the discussion Java 6 update 29 causes course to fail in LMS
"Sorry - the courses are working with J6 v25, not 26."
  • over 12 years ago10/26/11 at 4:34 pm (UTC)
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Bambi Snodgrass replied to the discussion HELP - Publish isn't working!
"Thanks so much for your help!!!! It is working properly now - good to know about the restart option!"
  • over 12 years ago09/14/11 at 10:08 am (UTC)
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Bambi Snodgrass replied to the discussion mp4 doesn't play in SCORM course
"no - nothing unusual about the file name. The only time it doesn't play is when I publish it as SCORM using Articulate. I have the option..."
  • over 12 years ago09/09/11 at 5:28 am (UTC)
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Bambi Snodgrass replied to the discussion mp4 doesn't play in SCORM course
"Actually I just tested if MP4's would play on the server, and they do"
  • over 12 years ago09/08/11 at 10:30 am (UTC)
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Bambi Snodgrass replied to the discussion mp4 doesn't play in SCORM course
"We're using an apache server on linux - does the mime type apply on that as well?"
  • over 12 years ago09/08/11 at 10:07 am (UTC)