Carol Mortimer
Carol Mortimer
Sr. Learning & Development Specialist at Independence Blue Cross
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"This is SO very frustrating! It doesn't seem like a complicated request. I do NOT understand why they don't act on it. &..."
  • over 2 years ago11/15/21 at 2:49 pm (UTC)
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Carol Mortimer replied to the discussion Heading Style Customization
"Hi, Lauren. That video link no longer works. Would you please share the current link? Thanks very much. - Carol"
  • over 2 years ago11/11/21 at 5:19 pm (UTC)
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"I'm adding my vote for this. It is my number 1 time-waster with SL360."
  • over 2 years ago08/13/21 at 9:08 pm (UTC)
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"By the way, I am working on the files in a subfolder at the root of C:, and the files in question are pretty small. I have files th..."
  • almost 3 years ago05/19/21 at 4:08 pm (UTC)
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Carol Mortimer started a new discussion Storyline 360 crashes when adding conditions to triggers
"Has anyone been experiencing crashes when trying to add conditions to a trigger with the latest version of SL360? I fin..."
  • almost 3 years ago05/19/21 at 3:24 pm (UTC)
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"But the viewer's settings don't matter?  If so, that's great.  Thanks so much, Alyssa!"
  • over 6 years ago12/12/17 at 4:47 pm (UTC)
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"Alyssa, I have a question re: https://articulate.com/support/article/articulate-storyline-dpi-support-sl2. Does this article mean that t..."
  • over 6 years ago12/12/17 at 2:50 pm (UTC)
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"Loren, I wound up moving the hyperlinks to separate lines, and using a blank line after them, so the text did not overlap any other text...."
  • over 6 years ago11/01/17 at 8:22 pm (UTC)
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"Thanks!"
  • over 6 years ago10/10/17 at 1:34 pm (UTC)
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"Thanks very much, Leslie!  My file does not contain any audio, but I will look at that thread anyway.  I lost about 3 hours' work, and i..."
  • over 6 years ago10/09/17 at 9:18 pm (UTC)
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"I'm not sure if this has been reported or not; if so, I could not find it.  I am working in Presenter 360, using a file that another aut..."
  • over 6 years ago10/06/17 at 5:43 pm (UTC)
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Carol Mortimer replied to the discussion Articulate 360 Font Issues
"Hi, Debbie.  David Thornton is correct.  I was not saying to increase the font size.  I was saying to use the font character spacing sett..."
  • over 6 years ago10/06/17 at 5:22 pm (UTC)
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"Nothing exotic:  just plain old everyday Arial 14 Bold (extended by 1 point)."
  • over 6 years ago10/06/17 at 3:51 pm (UTC)
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"I'll give that a try.  Thanks."
  • over 6 years ago10/05/17 at 9:04 pm (UTC)
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"I'm having a very similar problem.  I'm using Presenter 360 and it is overlapping the hyperlink underscore with other text.  My project ..."
  • over 6 years ago10/05/17 at 8:46 pm (UTC)
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Carol Mortimer replied to the discussion Articulate 360 Font Issues
"Just found this discussion.  I'm having the same problem.  I'm very concerned about using the "fix" of changing all of the fonts to Conde..."
  • over 6 years ago09/28/17 at 8:04 pm (UTC)
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"LaVon, Use Slide View.  Select the first answer.  Look at the Timeline.  There should be an option next to it that says STATES.  Click on..."
  • over 6 years ago09/27/17 at 4:39 pm (UTC)
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"LaVon, click on each object that is shifting, and click on Edit States.  One of the states will probably be messed up.  Fix it, and it fi..."
  • over 6 years ago09/27/17 at 3:56 pm (UTC)
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"You succeeded! Carol  "
  • over 6 years ago08/22/17 at 2:42 pm (UTC)
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"I've been experiencing  the jumping text issue that Glen reports, using SL 360, and working with courses that were built directly in 360 ..."
  • over 6 years ago08/21/17 at 10:39 pm (UTC)
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"I love #8!!!!"
  • over 9 years ago11/07/14 at 2:32 pm (UTC)