"I added captions to a video in Storyline 360 but the captions show in respect to the slide and not the video. If you insert a video that ..."

"Check the VTT file? Does the first line have WEBVTT there? I found that if it is not the first line, it does not work."

"Yup, I have a visually impaired colleague who cannot tab correctly in Rise as it skips sections and also reads out the underlying content..."

"obviously not...."

"Can closed Captions be added to Audio files also?"

"Users have to roll over for the player opens to show. Click on CC and choose the language. For me this is an issue. I need to have the op..."

"...and you are exhibiting the younger generation habit of not fully reading the text but taking bits to suit your thinking. Read my comme..."

"Depends on what they mean by "Not good enough for mobile devices". If the content is going to be viewed on a tablet then lock out the ver..."

"Hi, the engineer reached out and I think we have a fix now. He noticed that the imported XLF files did not have the additional <target..."

"I replied to his email twice yesterday and twice today with updates and questions. I also requested if it was possible to arrange a..."

"Hi, I tried something else. I exported an XLF file in English. I opened the XLF file in Notepad++ and only changed the title in English. ..."

"We are still baffled at this point also as we have several teams working on this and still no joy. At the moment we have teams simply cop..."

"I am currently working with our internal Translation Team and also with Articulate support on this and they are being very helpful. But I..."

"Ok, I sent the XLF file from the duplicate to the translation system. It came back in Chinese. I imported it. It said Successful but it s..."

"So do I need to send 14 different XLF files to the translation system? A bit confusing..."

"I have a course with 14 languages to be used. As a test I exported the English version, sent it for translation and imported the Chinese ..."

"I thought I did submit a case. I will need to check. The issues I have been having were that everything was working fine in Rise Preview ..."

"I sent a support request."

"I have just sent a Rise module for upload yesterday to the LMS and only 1 video is showing the error on all browsers out of 4. Not sure w..."

"It is an option but ideally having a Glossary or Notes option within the Rise course would be better. It is not always best practice to s..."

"Using a Storyline Block might be useful for a Glossary, but if the course is set to restricted then the Glossary Lesson section wont be a..."

"I have put in the request also. An example is that recently a client wanted all blocks in one lesson and we built a project which took 6 ..."

"Hi, I have created a course in Rise that contains several MP4 videos in Rise and in the Preview it all plays fine. However, when publishe..."

"Thanks I will try that option. cheers"

"Hi, there are no transitions or animations in any of the slides. I cannot share the slide unfortunately as it contains sensitive internal..."