"Doug and Alice, Please make sure your project files do not reside on a networked drive when authoring and publishing; this has the potent..."

"Denise, My original design did **not** have rounded corners. I was requested to add them before my initial and public release. I'm acti..."

"Denise, I'm sorry to inform you transparency is not supported in this interaction. I toyed with this option when developing but found i..."

"For all interested and affected by the above noted crashing, I  have handled many cases with identical issues where nearly all of them we..."

"We have drafted a knowledge based article on this topic. Please see the following link for more information. http://www.articulate.com/s..."

"Lori, A screenshot would be helpful, however, when adjusting image size, my comments and dimensions noted above are to be applied to th..."

"Alice, When previewing a published project, the step data is retrieved from the published data.xml file on-the-fly. If this file is cor..."

"Lori, Since the rotating image thumbnails are in square dimensions, a square image would be ideal for this interaction. I wouldn't go a..."

"Joseph, It's not possible to bind a mac address to an activation. Because the Articulate activation requires the system hardware to be th..."

"@Alice. I sent you a private message containing an alternate link to the .artpkg file or you can download this from the link below: b..."

"@Alice, Please download the file again. It would appear the file you originally downloaded was not complete. Please make sure to Save t..."

"Aditya, The tooltips cannot be removed. However, all requests are considered, so please submit your feature request at the following li..."

"@Osman Javaid I tested this and could **not** reproduce the issue you described. A video inserted into the Presenter panel should play ..."

"@Jamee Kuehler The text box/content area is predefined where the size cannot be changed. I am however, taking feature requests at the f..."

"David, After inserting a Flash Movie or .mp4 into Presenter, the Movie is controlled by the Presenter player controls, unless you applied..."

"Rimar, This topic was discussed in detail, in our old forums. Please find the link to this below. http://www.articulate.com/forums/articu..."

"Ron, Thanks for the tip. I see no harm in modifying the NotesHeightSmall tags, however the number to be used is calculated by three thin..."

"Ezra, As discussed, you might want to bring this issue up with the Moodle community."

"Ezra, Thanks for the tip. I'll try this from my end."

"Andrew, I am unable to open the .fla file you have provide, however, if you start to see jumpiness after the first few loops, this might ..."

"Ezra, Good work on your end with troubleshooting this issue."

"Ezra, As noted in the case I helped you with, this issue appears to be with Moodle and how it communicates across multiple IE8 browser wi..."

"Thanks for the follow up - We appreciate it! Glad you got it working!"

"Veronique, Thank you for taking the extra steps to troubleshoot this issue. When adding all the slides back in, after it worked with just..."

"Veronique, When the slide containing the Carousel Interaction is reached, is the preloader shown (spinning segmented circle)? Because the..."