"I love this feature -- and the fact that Articulate is always improving! Question though. We are ready to send out a course for beta revi..."

"Thanks for trying, Steve. I'll reach out to support."

"Yesterday we discovered that it is a likely software update issue. If you go back to the January update and run SL from there, the video ..."

"Hi Heinee ... it appears that it was a software bug. I went back to a January version of Storyline and was able to render my videos witho..."

"Hi Vincent and Heinee ... I've been working with Angelo Cruz on this issue and haven't found a solution yet. The case # is 02243604 if yo..."

"I am working on a Mac using Parallels and have moved all the files onto the local drive. thanks for your help!!"

"Hi Alyssa ... the title in the player is listed as noted, however I have not ticked the box for it to display in the player. It displays ..."

"Here they are. Thanks "

"Hi Crystal … I’m using Chrome … does Rise display differently on different browsers? Ellen Ericson Kupp, Senior Partner Kabisa Internat..."

"I'm just running into this problem. I'm using Chrome and the line spacing is disappearing both in the accordian and tabs functions."

"I'm just running into this problem. I'm using Chrome and the line spacing is disappearing both in the accordian and tabs functions."

"Was there a resolution to this problem? I'm seeing this now with the accordian and tabs options. "

"Hi Christy ... thanks so much. I tried all of those things, to no avail. I have put in a support ticket. I did learn how to find my temp ..."

"Hi Leslie ... I am working off my C:Drive ... using Parallels on a Mac. The other stuff on Parallels is working fine. I did reinstall the..."

"Hi again ... just getting back to this. I opened the new file and tried to work on it and it is indicating that it is corrupted again. An..."

"Hi Ashley ... just checking back to see if there's any additional information on the screenshot issue with Storyline in Rise."

"Oh! Thanks, Leslie. I imported the slides into a new file and made some changes and it's saving properly. Grateful indeed!"

"Here you go."

"Hi Wendy! Thanks for your help. I'm copying and pasting. Don't know how to import (but could certainly learn). Here's the file via dropbo..."

"Soooo ... took a break and came back to this. Started copying slides to a new presentation and it only let me copy three – one by one – a..."

"For the record, I'm having the same issue. Getting rid of the temp file didn't fix the problem. Recreating the file now per instructions,..."

"Thanks for persisting! Gratefully ...  "

"Hi Ashley ... thanks for your help. The issue isn't viewing the course, it is the lack of screen shots during the review process. Your co..."

"Reply to Articulate SL files in Rise: screen captures not showing up in review comments Ashley Terwilliger replied: Hi Ellen, While yo..."