Eric Allen
Eric Allen
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Eric Allen started a new discussion Importing Videos (FLV vs MP4/M4V)
"Hi, I am testing importing similarly spec'd videos, both m4v and flv with the same frame rate, resolution, etc.  When I import the FLV, ..."
  • almost 9 years ago07/06/15 at 1:36 pm (UTC)
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"Hi Ashley, we are upgrading from SCORM 1.2 to TinCan and TinCan is performing much better with Presenter.   I just found it strange that ..."
  • almost 9 years ago07/06/15 at 1:31 pm (UTC)
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Eric Allen replied to the discussion Error when opening Quizmaker
"I also wanted to add that everything else in Presenter, as well as Engage, seem fine.  This is just quiz maker that's doing this to me."
  • almost 9 years ago06/26/15 at 3:11 pm (UTC)
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Eric Allen replied to the discussion Error when opening Quizmaker
"I am having this same problem with QuizMaker 09.  Haven't used it in a long time, in fact I just recently re-installled it, but I also ha..."
  • almost 9 years ago06/26/15 at 3:03 pm (UTC)
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"Hello Evelyn, I am actually on then forums right now prepared to post a similar problem.  I am using Presenter 13 Update 5.  I don't kno..."
  • almost 9 years ago05/12/15 at 2:48 pm (UTC)
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Eric Allen replied to the discussion Audio locking up... again
"Hi Jim, I realize that ultimately the issue should be fixed regarding recording your audio in Articulate, but I'm curious if you've tried..."
  • almost 9 years ago05/11/15 at 7:39 pm (UTC)
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"Thanks Ashley, As I am still looking into this, I will also post any updates or solutions if I find them."
  • 9 years ago04/28/15 at 4:22 pm (UTC)
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"Hi Ashley, I have submitted the support request, and attached 2 files... a "good" one and a "bad" one.  Again, this is intermittent in th..."
  • 9 years ago04/28/15 at 3:00 pm (UTC)
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"This is exactly the issue that I am having and also recently posted about.  This is also causing us (me especially) a lot of problems.  I..."
  • 9 years ago04/17/15 at 8:53 pm (UTC)
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"Hi, I have an issue that occurs sporadically in some sections but not others.  Like most of the issues i've had, my Flash output works li..."
  • 9 years ago04/14/15 at 4:13 pm (UTC)
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Eric Allen replied to the discussion Can't answer quizzes after resetting
"Thank you for the explanation Emily.  I appreciate the follow-up with the HTML5 issue as well."
  • 9 years ago03/30/15 at 9:10 pm (UTC)
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Eric Allen replied to the discussion Can't answer quizzes after resetting
"So while I do believe that Johns solution works in some circumstances as a last resort, since I would much rather not have to apply it in..."
  • 9 years ago03/30/15 at 2:20 pm (UTC)
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Eric Allen replied to the discussion Can't answer quizzes after resetting
"Thanks John, I will be attempting your fix of including the triggers.  Just so I am clear though, I assumed that changing the layer prope..."
  • 9 years ago03/30/15 at 1:44 pm (UTC)
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"Hi Emily, I do have an active support ticket, and have exchanged messages with a staff member there, and which has been escalated to the ..."
  • 9 years ago03/26/15 at 6:08 pm (UTC)
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"Awesome!  Thank you David!   I was scratching my head on this one, but your fix seems to be working like a charm!"
  • 9 years ago03/26/15 at 5:11 pm (UTC)
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"I believe I have a workable solution to this by simply using triggers to make sure that at least one box was checked before allowing the ..."
  • 9 years ago03/25/15 at 3:14 pm (UTC)
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"Hi, I am getting a very strange response from my quiz questions in HTML5 output with Storyline 2.  I am pooling 4 questions from a large..."
  • 9 years ago03/24/15 at 8:09 pm (UTC)
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Eric Allen started a new discussion HTML Web Object Controls
"Hey All, I have a question about Web Objects (which I've not used yet.) But my question is if it is possible to create a series of..."
  • 13 years ago04/05/11 at 7:47 am (UTC)