Eric Schaffer
Eric Schaffer
Service Support, Training & Application Specialist at YANMAR America
  • About

    Eric Schaffer

    Over 40 years working on Diesel engines in many different applications. I have been working in the training area for the past 10 years. I was a small business owner for 20 years.
  • Acworth, GA
  • Contact Me
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Eric Schaffer replied to the discussion Convert storyline to powerpoint
"I just take all or most of the animation out, things that need to be clicked on, and use the published file as a PPT presentation. ..."
  • 4 days ago04/22/24 at 8:47 pm (UTC)
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Eric Schaffer replied to the discussion Publish to Word...but the View / Open buttons do nothing...
"That is a good question. I just tried to publish to Word. When it was done the box opened with a big blue oval that said VIEW DOCUMENT. I..."
  • 4 days ago04/22/24 at 8:43 pm (UTC)
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Eric Schaffer replied to the discussion Cue points not stopping during video
"Without looking at the slide it's hard to see what is actually happening. But what the heck let's try some stuff. First your transparent ..."
  • 7 days ago04/19/24 at 7:22 pm (UTC)
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Eric Schaffer replied to the discussion Is there a way to publish to an editable PDF?
"I'm thinking the other department should be able to edit ut as long as it wasn't lock or any security was put on it. The easiest way to f..."
  • 8 days ago04/18/24 at 6:59 pm (UTC)
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Eric Schaffer replied to the discussion Recover 360 presentations
"Mark, I think you are out of luck. A lot of work gone. I have had a lot of bad experiences with One Drive storage. A few years ago, I was..."
  • 15 days ago04/11/24 at 8:47 pm (UTC)
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Eric Schaffer replied to the discussion Recovering Invalid or Corrupt
"Kati, I think a lot of it depends on the age of the files and how corrupt they are. I have had good luck saving to a new file name, but m..."
  • 23 days ago04/03/24 at 5:52 pm (UTC)
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Eric Schaffer replied to the discussion Changing the title of "Notes" next to the Menu
"Open the player from the top ribbon. when the Player open find the " Aa Text Labels under custom and click on it. You will need to scroll..."
  • 28 days ago03/30/24 at 12:33 am (UTC)
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Eric Schaffer replied to the discussion Rounded Corner Adjustment Missing in Callouts
"Nope, not losing your mind. I was not able to find them either. I would submit a case to Articulate to see if this needs a fix and how fa..."
  • 1 month ago03/20/24 at 3:02 pm (UTC)
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Eric Schaffer replied to the discussion Using states to show the Next button
"I would first name everything to make sure you are getting the correct graphics state changes. It's a little confusing to just say vector..."
  • 1 month ago03/19/24 at 4:26 pm (UTC)
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Eric Schaffer replied to the discussion Inconsistency of Hover and Selected States
"Go back and check the order of your triggers. If there is a trigger telling the object before it tells it to change the start it will not..."
  • 1 month ago03/18/24 at 9:01 pm (UTC)
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Eric Schaffer replied to the discussion STILL getting flickering when using hover state
"Brian, I think you need to contact Articulate on this one. I think this is a computer issue not an Articulate issue. I have read some of ..."
  • 1 month ago03/13/24 at 11:49 am (UTC)
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Eric Schaffer replied to the discussion Hover states of player buttons
"Just click on the object you want to remove the Hover state from. Then click on States panel and remove it. T"
  • 1 month ago03/13/24 at 11:45 am (UTC)
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Eric Schaffer replied to the discussion Text to speech keeps telling me I am offline.
"Steve, Thanks for confirming the issue was system wide. I am still having issues with this, and I have submitted a support ticket to Arti..."
  • 2 months ago02/28/24 at 3:06 pm (UTC)
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Eric Schaffer replied to the discussion Text to speech keeps telling me I am offline.
"I think this is a glitch today."
  • 2 months ago02/27/24 at 7:36 pm (UTC)
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Eric Schaffer replied to the discussion Text to speech keeps telling me I am offline.
"I have had this when my computer loses connection. You might want to look at your popup blocker also."
  • 2 months ago02/27/24 at 6:48 pm (UTC)
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Eric Schaffer replied to the discussion Text-to-Speak error when using SSML tags that I can't fix
"I have had the same issue. I have copied the example, and it didn't work. I've sent time on the Internet researching the subject, and I f..."
  • 2 months ago02/21/24 at 3:24 pm (UTC)
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Eric Schaffer replied to the discussion Weird bug in Storyline
"Just for the fun of it, try and check the mouse pointer configuration on the computer. "
  • 3 months ago02/01/24 at 7:48 pm (UTC)
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Eric Schaffer replied to the discussion Layer Navigation
"Dorothy, There are a few different ways to do this. You can set a trigger to hide them when a layer is opened and unhide at the end of th..."
  • 3 months ago01/30/24 at 1:02 pm (UTC)
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Eric Schaffer replied to the discussion Errors when uploading Articulate module
"Looking at the second file, you deleted a lot of the graphics. Did you cleanup a lot of different files or just .story files? I think you..."
  • 3 months ago01/29/24 at 3:32 pm (UTC)
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Eric Schaffer replied to the discussion sliding bullets in one at a time
"If you line them all up on the timeline, each bullet at the same point, they should come in at the same time. Now the bigger question is,..."
  • 3 months ago01/29/24 at 3:26 pm (UTC)
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Eric Schaffer replied to the discussion Where to save text for TTS apart from Notes section
"Meera, I can feel the pain. I have had to make many adjustments to get the text to speech sound OK. We now send our script out and use a ..."
  • 3 months ago01/26/24 at 6:13 pm (UTC)
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Eric Schaffer replied to the discussion Graphic "state" doesn't work properly this week
"I played your .story file. I see your issue. Hopefully a staff member will jump in and comment. I have experienced many different i..."
  • 3 months ago01/17/24 at 5:38 pm (UTC)
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Eric Schaffer replied to the discussion How to send a *.story file??
"Hilary, Tom is the expert here, but to let you know I share my files with other offices around the world. I put the .story file on our Sh..."
  • 4 months ago01/08/24 at 9:34 pm (UTC)
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Eric Schaffer replied to the discussion Can you publish Storyline 360 to a PDF?
"WOW, I don't think it can be done. I think it is in your company's best interest to get you a copy of Office. I would explain the situati..."
  • 4 months ago01/08/24 at 2:42 pm (UTC)
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Eric Schaffer replied to the discussion SSML initiation in Text to Speech.
"OK, Still can't get the SSML to work. I didn't see any notes or test in Luciana .story file. Any help would be appreciated. I wrote..."
  • 4 months ago01/02/24 at 2:34 pm (UTC)