Graham Francis
Graham Francis
CEO at Vocale Ltd
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Graham Francis replied to the discussion Resource tab on the iPad not working
"Tab at top right, latest Presenter update, Presenter 13...   Screen shot shows location of resource tab...   What is AMP output?   When p..."
  • 8 years ago03/31/16 at 10:49 am (UTC)
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"Was there a resolution to this? I am getting the same with mp4 file extensions showing using Engage Media tour...  "
  • over 8 years ago03/02/16 at 7:47 am (UTC)
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Graham Francis replied to the discussion iPad and Audio
"Would you like access to out LIVE system to see for yourself?"
  • over 8 years ago10/26/15 at 3:31 pm (UTC)
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Graham Francis replied to the discussion iPad and Audio
"Hi Christie Thanks for the note, check out cases  #00676969 and #00676374 I have provided packages and really appreciate your offer to ..."
  • over 8 years ago10/21/15 at 1:49 pm (UTC)
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"ok, here we go........ Previous to the latest Presenter update, HTML5 output would show a webobject embedded webpage, but even if the we..."
  • over 8 years ago10/20/15 at 3:35 pm (UTC)
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"If you read my message it's NOT Storyline, I'm using Presenter.   And Scroll bars are all fine with me..."
  • over 8 years ago10/20/15 at 3:07 pm (UTC)
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"Prior to the updates, WebObjects didn't allow scrolling of an embedded webpage.  Yes, Safari cleared cache multiple times etc..."
  • over 8 years ago10/20/15 at 7:22 am (UTC)
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"ok, but has anyone else reported this kind of error in HTML5?  "
  • over 8 years ago10/17/15 at 6:51 pm (UTC)
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"Installed update, re-published all content to the web, now on the iPad IOS9 (HTML5) webobjects do not work - nothing in shown on the slid..."
  • over 8 years ago10/16/15 at 2:19 pm (UTC)
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Graham Francis replied to the discussion Hide the Menu in Presenter 13
"Presenter 09 had a feature that allowed you to hit a button on the screen to make the menu disappear, re-appear etc. It's not here in Pr..."
  • 9 years ago03/26/15 at 8:40 am (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Well said Andy... :)"
  • over 9 years ago03/12/15 at 6:15 am (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Anything happening on this Ashley? Any feedback from the QA team?  Cheers..."
  • over 9 years ago02/24/15 at 6:57 am (UTC)
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"This is on another thread...  exactly the same issues... Reducing volume = Flash output ok, HTML5 quieter - frustrating and unexpected th..."
  • over 9 years ago02/11/15 at 6:52 am (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Ashley, the workarounds are useless to us... For example.. We provide 5 training programs, each have at least 50 engage interactions with..."
  • over 9 years ago02/09/15 at 2:52 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"More information for you to pass onto the QA team...  Engage interactions that are Media tours with MP4 video files embedded are not affe..."
  • over 9 years ago02/09/15 at 1:52 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Hi all, any updates on this?  Clients are really wanting to see my company's new training but we're holding back for a resolution on this..."
  • over 9 years ago02/09/15 at 9:34 am (UTC)
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Graham Francis replied to the discussion Engage and Videos bug?
"It's a big Package I have just created, how / where can I upload it?"
  • over 9 years ago02/05/15 at 4:16 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Kevin...  I found that the audio problem didn't happen with HTML5 output, so if you reduce the Engage volumes then that would be ok for t..."
  • over 9 years ago02/03/15 at 5:45 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Any news on this?"
  • over 9 years ago02/03/15 at 4:13 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Hi Leslie and all you others in this thread....  I have another piece of information to be passed to the Q/A team...    When published, t..."
  • over 9 years ago01/30/15 at 6:39 am (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Thanks Leslie, with this in mind - do I suspend all production activity on training material until a fix has been produced?  As this has ..."
  • over 9 years ago01/28/15 at 4:22 pm (UTC)
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Graham Francis replied to the discussion Audio volume louder in engage slides
"Hi Leslie...  So one of the suggested workarounds is to edit all volume levels in all engage interactions to then match the volume levels..."
  • over 9 years ago01/28/15 at 4:08 pm (UTC)
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Graham Francis replied to the discussion HTML5 output and Logo
"Starting a brand new file worked - thanks for the help Leslie..."
  • over 9 years ago12/22/14 at 9:01 am (UTC)
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Graham Francis replied to the discussion HTML5 output and Logo
"Here's the zip"
  • over 9 years ago12/19/14 at 3:26 pm (UTC)
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Graham Francis replied to the discussion HTML5 output and Logo
"Here it is, just one slide . In this screen shot you can see I deselected the logo from a previous copy of the player yet the name i..."
  • over 9 years ago12/19/14 at 9:56 am (UTC)