"She did last week but she's not had a reply yet. "

"A client of mine has forgotten her password and the recovery password email is not coming through. Is there any other way of resetting it?"

"I'm building a course which has a number of audio recordings in it and i feel it would benefit from having an onscreen waveform that matc..."

"My pleasure :-)"

"Hi Bex, I managed to fix this and if i recall correctly what you need to do to ensure each question is set to 'automatically decide..."

"I can privately"

"I'm trying to edit a results slide so that a user can only resit the questions that they have got wrong. I've followed the instruct..."

"Request raised. Thanks"

"Is there a way of sharing a folder with a client? At the moment, it seems that i can only share individual links but i'm building a ..."

"That is brilliant"

"I've also tried both fixes on Windows 10 given here and still no luck   https://articulate.com/support/article/Articulate-Storyline-360..."

"It's happening with all courses"

"It happens when I preview a slide, a scene and the whole course. It also happens when I publish to an LMS, direct to the web and review"

"I've just switched from Storyline 3 to 360 and when I try and preview a course it won't work. It starts with the big buffer circle and in..."

"Do we have any idea when this will go into Storyline 3?"

"This adds a grey player bar on the screen on the whole course. IS there any way of doing this without the player bar appearing as it's no..."

"Is this an open issue for 360 as well Ashley?"

"Storyline 3. I have removed all the player features as if i put a player button on it squashes the course into a smaller area as we get ..."

"When i open a course on Safari, i can't get rid of the swipe up icon after i've swiped up. Is there anyway to do this?    "

"I was wondering if anyone had ever managed to create one of these? I have demo'd the player version to my client and they aren't particu..."

"Interesting reading as i was testing this last night. So to clarify, is it only Safari that eliminates the browser control on the iphone?"

"I've built a number of courses where there are slides on it that trigger a sound after clicking a hotspot.  When previewing, all work bu..."

"Sorry for my delayed response to this. That works a treat Wendy. Thank you."

"Hi Ashley. Samsung tablets and iPads. I managed to get around this by replacing the 'story.html' with 'amplaunch.html'in the weblink.  "

"I've built a number of courses which need to be launched on the mobile player but the problem i'm having is that they are not launching t..."