Jennifer Poore
Jennifer Poore
Sr. Global IS Trainer & Content Developer at Smith & Nephew, Inc.
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Jennifer Poore started a new discussion Storyline 2
"Does anyone know if there are any file size restrictions for importing video into Storyline 2? I  can only find file type restrictions bu..."
  • almost 7 years ago04/27/17 at 11:31 am (UTC)
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Jennifer Poore started a new discussion Articulate Storyline Bundle
"I am having a similar issue. I switched computers recently but the character bundle I received as part of the loyalty program got lost in..."
  • 9 years ago03/17/15 at 3:53 pm (UTC)
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Jennifer Poore replied to the discussion Inserting Engage13 into Presenter13
"actually i been selecting the slide. The problem was something else entirely. It was a Microsoft option that wasn't turned on. Everything..."
  • over 9 years ago08/25/14 at 12:57 pm (UTC)
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"We've solved the issue! see fix attached."
  • over 9 years ago08/25/14 at 12:52 pm (UTC)
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"Our IT dept verified that we have the most up to date microsoft service pak. The security permissions for Storyline are the same as with ..."
  • over 9 years ago08/25/14 at 12:32 pm (UTC)
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Jennifer Poore started a new discussion Inserting Engage13 into Presenter13
"I have an older Presenter 09 course that i am updating.The file had older engage 09 interactions. I now have Presenter 13. I've saved the..."
  • over 9 years ago08/25/14 at 11:31 am (UTC)
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"I've gone through each of the issues on the "these issues" site and none apply - possibly the service pak but that is controlled strictly..."
  • over 9 years ago08/25/14 at 11:20 am (UTC)
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Jennifer Poore started a new discussion PowerPoint 2010 will not import into Storyline
"Previously we have never had an issue with importing powerpoint into Storyline. Today i have have had 3 collegeagues report that none of ..."
  • over 9 years ago08/25/14 at 6:49 am (UTC)
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Jennifer Poore started a new discussion Storyline and engage import
"I have Storyline - and recently purchased an upgrade for Articualte Studio Pro 13.When i attempt to import engage files into Storyline i'..."
  • almost 10 years ago05/27/14 at 11:39 am (UTC)
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Jennifer Poore replied to the discussion Behavior of WebObject
"Thanks i think it had to do with it being an internal site only viewable by folks on our network. I finally got it to work but i'm not qu..."
  • 10 years ago03/11/14 at 11:52 am (UTC)
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Jennifer Poore started a new discussion Behavior of WebObject
"I inserted a web object to my companies home page. It is set to display in the slide. and it does. However, if a user clicks any link on ..."
  • 10 years ago03/11/14 at 11:30 am (UTC)
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Jennifer Poore started a new discussion How to remove slide numbers
"I imported a power point slide deck that had incorrect slide numbers. They are all showing in Storyline. I'd like to either remove them ..."
  • over 10 years ago10/16/13 at 1:15 pm (UTC)
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Jennifer Poore started a new discussion Odd error message
"periodically during course play of a storyline course we are seeing odd error messages. If anyone has any idea or has seen them before an..."
  • 11 years ago04/03/13 at 6:38 am (UTC)
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"Thank you! i tested in Scorm Cloud and had no problem using Firefox. So that means i'm back to my lms team - Thanks for the help!"
  • 11 years ago03/22/13 at 8:16 am (UTC)
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Jennifer Poore started a new discussion Articulate w/engage not playing on safari or firefox
"I have a course that contains several engage interactions. Users on Safari or Firefox can launch the course but as soon as it gets to an ..."
  • 11 years ago03/22/13 at 6:30 am (UTC)
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Jennifer Poore replied to the discussion Global Changes on a Course
"currently all of my objects like highlights or captions are coming in a specific color automatically. There isnt' a global area or settin..."
  • 11 years ago03/21/13 at 12:28 pm (UTC)
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"Can the frames per sec be changed?"
  • 11 years ago03/18/13 at 2:57 pm (UTC)
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Jennifer Poore started a new discussion Storyline - Fine Tune video on step by step slides
"is there any way to minimize the duration of video on step by step slides? I've looked at the fine tuning area but that actully cuts out ..."
  • 11 years ago03/18/13 at 1:29 pm (UTC)
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Jennifer Poore replied to the discussion Chinese characters
"you need to publish as non-western. I ran into that last week. Its in the publish settings."
  • 11 years ago03/08/13 at 6:25 am (UTC)
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Jennifer Poore started a new discussion Articulate interactions stalling - unhappy users
"We have had wide spread reports of users having Articulate Courses stall on interactions. Basically they sit and the loading symbol displ..."
  • 11 years ago03/08/13 at 6:22 am (UTC)
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"Flash is showing the player and the presentation plays up until it reaches an interactions. Then they see the player and a loading symbol..."
  • 11 years ago02/27/13 at 11:15 am (UTC)
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Jennifer Poore started a new discussion Backwards Flash Compatibility with Presenter Courses
"Has anyone else experienced an issue where your Presenter course was built to an older version of flash (say flash 10) and your viewers n..."
  • 11 years ago02/27/13 at 8:57 am (UTC)