"We've seen that issue as well however even when we opened port 443 and had added it to the allow list we still were getting blocked. For ..."

"I have found that when I am working from home and on my company network i can not access them. I can only access them fully when off my c..."

"Larry updating the end points did absolutely nothing for us. We still have the issue. [cid:image001.png@01D71025.5B5F8520] Jennifer Poo..."

"Thanks so much! "

"Im having same issue. I've checked that all the domains are added. I've checked that the endpoints are all upated. This issue is still ha..."

"I am experiencing the exact same issue. We have all of the endpoints update but still can not see images. Please advise. "

"I have the exact same issue. Our IT department is stating that the End Points are up to date. This is still occurring for us."

"Karl thaniks fo rthe information however our IT department has confirmed that all of the endpoints are up to date."

"What software are folks using to view/edit XLIFF files? Is there a tool preference out there? "

"All that trouble and it was a simple character issue - Phew! Glad it is now solved [cid:image001.png@01D65B77.B2F2F0F0] Jennifer Poore ..."

"We think we have solved it! we had an ampersand "&" that was causing trouble with tthe coding. Working with my translations hou..."

"Thank you Alyssa! [cid:image001.png@01D65B5E.A7EF7570] Jennifer Poore | GBS Learning Services Sr. IT Training Analyst Jennifer.Poore@s..."

"so communicated with Robert but this is still not working. I've tried to create a new Label and i've also simply tried to import the XLIF..."

"Absolutely - am uploading an example of Chinese xliff file now. This is happening for all language files not just special character sets..."

"Is it possible to create our own branded rise template?"

"Actually my query has nothing to do with variables. It has to do with Themes & Colors. Our corporate Theme is on an XML file - I hav..."

"That is the version that I am running. [sn150] Jennifer Poore, CMII | Sr. Global Trainer and Content Developer | GBS Learning Services,..."

"I've tried all the steps in this article but they do not resolve the issue.  https://articulate.com/support/article/Articulate-Storyline..."

"actually i been selecting the slide. The problem was something else entirely. It was a Microsoft option that wasn't turned on. Everything..."

"We've solved the issue! see fix attached."

"Our IT dept verified that we have the most up to date microsoft service pak. The security permissions for Storyline are the same as with ..."

"I've gone through each of the issues on the "these issues" site and none apply - possibly the service pak but that is controlled strictly..."

"Thanks i think it had to do with it being an internal site only viewable by folks on our network. I finally got it to work but i'm not qu..."

"Thank you! i tested in Scorm Cloud and had no problem using Firefox. So that means i'm back to my lms team - Thanks for the help!"

"currently all of my objects like highlights or captions are coming in a specific color automatically. There isnt' a global area or settin..."