"Hi Lizzie, I'm so sorry your file is missing! Unfortunately, there is no way to work backward from the published output. The best analogy..."

"Hi Barbara, You are experiencing a bug in the software that has already been reported. I'm going to add your voice to the report. If ther..."

"Hi Veekshitha, Currently, there is no way to change the placement of closed captions. We have this logged as a feature request, so I’ll g..."

"Hi Sarah, I found a discussion in our community that sounds similar to what you are looking to do. The link is below and it also has a sa..."

"Hi Mark, I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email that w..."

"Hi Kuriko, I apologize for any confusion. Since 1.3.5 is not currently supported, that would require a custom design (if possible) to mee..."

"Hi Kristine, Thanks for sharing your files! When I tried to download them I received an error. Can you try to reattach them? If that does..."

"Hi Sarah, I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email that ..."

"Hi Melissa, Currently, there isn't a way to change the properties of multiple questions at once. We currently have this logged as a featu..."

"Hi Lynn, Thanks for asking about this! This is the expected behavior of the player. The controls in the modern player are scalable. So th..."

"Hi Angela, Currently, there isn't a way to have the answers to a quiz submitted or have a timer expire upon closing the browser in Storyl..."

"Hi Kompetenslaget, Thanks for asking about this! To use Storyline 360 on a Mac you will have to install a Windows virtual environment. As..."

"Hi IMU eLearning, Good news! You can add audio to your feedback window! Here's an article all about using feedback windows including how ..."

"Hi DTH Training, Thanks for the response! Have you tried optimizing your courses for iOS devices? Here's an article with some recommendat..."

"Hi Kristine, Thanks for the response! I did some testing with a few images from Pixexid and wasn't getting the same error. Would you be w..."

"Hi Joanne, I'm so sorry you are having this issue! This would definitely qualify as erratic behavior! Here's an article with some trouble..."

"Hi M S, Thanks for asking about this! The line spacing options that are available under the Home tab are the only ones available. If you'..."

"Hi Kristine, I'm sorry you are having this issue with 360-degree images! I can't really speak to the quality of the images on pixexid.com..."

"Hi Andres, Thanks for the response! The failed test on SCORM Cloud and mentioning you are publishing to SCORM 2004 leads me to believe yo..."

"Hi Beth, I'm so sorry you're going through this! I'd like to ask you a clarifying question. Are you missing the most current story file a..."

"Hi Jason, I'm sorry you're having issues with your textboxes! I would love the opportunity to troubleshoot this for you! Would you be wil..."

"Hi Andres, I'm sorry you've hit this snag! Have you tested your course in SCORM cloud? It's an online LMS environment that can be used to..."

"Hi Brooke, I'm sorry you're having issues with your menu in the player! We would love to troubleshoot this for you! Would you be willing ..."

"Hi Susanne, Thank you for letting us know that you find this item offensive. I've reported it to our content team. If it's deemed inappro..."

"Hello, Good news! I just looked into your case and it looks like your subscription was renewed this morning! If there's anything else you..."