"Hello Genevieve, Thanks for reaching out! Any computer with specs that exceed the recommended system requirements should be enough t..."

"Hello editha srl www.editha.it, Sorry to hear that you ran into this issue. We are currently tracking this behavior as a known bug ..."

"Hi Christopher, Happy to help! Can I ask which part of the process you are having difficulties with so we can assist you? If you'..."

"Hi Rachael, You'll need a player tab enabled to access this option, otherwise the shortcut is automatically turned off. There isn'..."

"Hello Alex, Happy to help! If your course is getting stuck on a Results Slide, there's a possibility that the slide has become corrupted ..."

"Hello Christophe, I'm sorry to hear that you ran into this issue. We are tracking a known bug in Storyline 360 that causes duplicat..."

"Hi Jeroen, Thanks for reaching out! Since your main requirement is to show a layer when a learner enters an incorrect and correct r..."

"Hi Bonnie, Happy to chime in! There isn't a way to modify the duration of the visibility of player tooltips in Storyline 360 but this sou..."

"Hi Spencer, Sorry to hear about your troubles with GIF files, and thanks for sharing all the troubleshooting steps you've taken. I ..."

"Hello Cas and Nina, Sorry to hear that you ran into this issue. If your courses are currently hosted on an LMS, please try to..."

"Hello Dora, Sorry to hear that you ran into this behavior. I tried to replicate the issue but in my test, the "Go to" option in the scene..."

"Hello Kylee, Happy to help! I'd like to ask a few questions to help clarify your experience: How are your learners accessing your ..."

"Hi Vipin, Thanks for the additional information. I can confirm that this behavior is caused by a known bug in Storyline 360 where t..."

"Hi Jeroen, One quick way to do this is to change the background color of the Feedback master to a distinguishable color. You can also pla..."

"Hi Gayle, Engage 360 is pretty limited when it comes to customizing the navigation conditions of an interaction. You don't get acce..."

"Hi Jo, Happy to help! Please ensure that the number of attempts to your quizzes isn't set to a high value or to "unlimited". If you have ..."

"Hi Maureen, Sorry to hear that you ran into this issue, and I'll be happy to look into this for you. I'd like to ask a few question..."

"Hello Créateur Digital04, Does the same behavior happen when using either Mozilla Firefox or Microsoft Edge? Testing on other browsers wo..."

"Hi Lindsey, Sorry to hear that you ran into this issue. I wanted to share that there is an open issue in Replay 360 where the resul..."

"Hi Ganesalingam, I'm sorry to hear that you ran into this issue. We're not seeing other users report this behavior which means there's a ..."

"Hi Hayley, Yes, that is correct! File attachments and external links will work as designed if you publish your course first before access..."

"Hi Jefrey, Team members do have the option to publish to the same Review 360 item. You can learn more about this feature, which becomes a..."

"Hi Silvia, Happy to look into this for you! Would you mind making a quick Peek 360 recording of the issue you're experiencing so we..."

"Hi David, Happy to help! I tried replicating the behavior on my end and it appears that the gallery blocks are displaying as expect..."

"Hello All, Sorry to hear that you ran into issues with uploading files to Rise 360. As a troubleshooting step, please ask your IT t..."