"Hello Keryn, Thanks for sharing your project file with us! The reason why the final black box is not appearing properly is because this b..."

"Hello! We are currently tracking an issue where the 'when video completes' event does not work properly in a trigger when used with an on..."

"Hello Pascaline, Sorry to hear about the issue you're encountering. We suggest doing a repair of your Studio 360 installation&..."

"Hello Lori, Users do have the option to export comments from a Review 360 course, but importing them into a different Review 360 co..."

"Hello Natalie, The issue that you are encountering with your project file appears to be file specific since you were able to successfully..."

"Hi Jonathan, I’m sorry to hear that Storyline 360 isn’t working properly for you. Apple’s M1 chip is still relatively new, so we ar..."

"Hello Balaji, You can reach out to our support team here to request for the installer for Storyline 360 Build 3.38.21861.0, but I sh..."

"Hello Rajat, There are a few reasons why publishing a Storyline course could fail, so we’ll need to narrow down the root cause of the iss..."

"Hello Michelle, Sorry to hear about your difficulties publishing courses to Review 360. Are you able to publish any of your courses,..."

"Hello Candy, There’s a chance that your organization’s website security is preventing it from working properly when placed inside an ifra..."

"Hello Valentina, The Review 360 link will be available as long as you’re part of an Articulate 360 subscription. The only way the l..."

"Hello Samira, To edit a published course, you’ll need to have the original Storyline project file (*.story). You might cons..."

"Hello Yogesh, My name is Jose from Articulate's Support Team. Sorry to hear about the issue that you're encountering. I went ahead and cr..."