"Hi Lore, Sorry to hear that you ran into this issue. I did a quick test on my end to see if the 'Publish to Word' functionality wor..."

"Hello Susanne, If your master slide has multiple objects that each have a high number of custom states, then it's possible that thi..."

"Hello Adriana, Are you trying to embed a published Storyline 360 course in an existing web page, like your company's web site? Or a..."

"Hello Gabriel, For LMS issues, we recommend first testing your course in SCORM Cloud just to get an idea on whether the issue is sp..."

"Hi Marcus, You'll notice that your slide has two 'Add variable' events assigned to each of your Numeric Entry objects. What's happe..."

"Hi Robbie, Thank you so much for the video! The best way for us to help is to have us take a look at your slide and run some tests to fig..."

"Hi Mark, We've seen cases before wherein reviewers previously created an Articulate ID through an Articulate 360 Trial subscription and f..."

"Hello Mary, The 'Try Mode' option when inserting a screen recording will only work if the screen recording was done on your compute..."

"Hi Marcus, Thanks for sharing your project file with us! I noticed that your slide had redundant triggers which were causing the en..."

"Hi Chrissy, We still do not have an ETA on when the customization options for Closed Caption will be available, but we'll definitel..."

"Hello Cameron, Thanks for sharing your PowerPoint presentation file with us. I tried replicating the behavior on my end, but the im..."

"Hello Kandice, I tested your course on my personal iPhone and I saw that there were two events that required opening new windows fo..."

"Hi Alondra, If you are willing to share a copy of your project file with me, I'll be glad to take a look at why your video is not p..."

"Hi Nicol, If you would like the objects in your slides to retain their states when the slides are revisited, you can set the revisit beha..."

"Hello Joe, Sorry to hear that you ran into this issue where animation gets merged when importing PowerPoint content into Storyline 3. I’v..."

"Hi Amy, I tried to replicate the behavior you encountered on my end, but I was unable to replicate the behavior in a new project file. He..."

"Hi Mike, If you are willing to share a copy of your project file with me, I'll be glad to take a look at why you are unable to dele..."

"Hi Archie, Sorry to hear that you ran into this issue. We are currently tracking incidents where published Storyline courses are increasi..."

"Hello Palani, Sorry to hear that you ran into this issue where spacing in the notes section is not displaying properly. I’ve linked this ..."

"Hello Mike, One thing you can do is to add 'fake' result slides at the each of each of your questions whose sole purpose is to immediatel..."

"Hi Reza, Both Leslie's and Walt's files are still available for download if you are interested in checking those out! You'll want to clic..."

"Hello Suchismita, The prompt to enter a Storyline license should appear during startup, similar to what is shown in this screenshot (the ..."

"Hello Julio, Are you using the slide preview feature when testing your object? Also, have you tried publishing the slide to see if this h..."

"Hello Afzal! Editing the published output of your course to change tracking settings is not possible. To edit a published course, you’ll ..."

"Hi Eldar! I see that you've reached out to our Support Engineers for help and you're working with my teammate, John. You're in great hand..."