Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
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Canada
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Karl Muller replied to the discussion Saving progress for Rise checklist block
"Hi Kelly,
See https://community.articulate.com/discussions/rise-360/saving-checkboxes-in-rise "
- 2 years ago02/17/22 at 10:18 pm (UTC)
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Karl Muller replied to the discussion fonts in Rise
"Hi Wendy,
Yes, it's possible.
See https://articulate.com/support/article/Rise-Adding-and-Managing-Custom-Fonts "
- 2 years ago02/17/22 at 8:35 pm (UTC)
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Karl Muller replied to the discussion Collaboration and Groups -
"Hi Lindy,
The only way to do this is to manually assign each individual collaborator to every Rise course they will be working on."
- 2 years ago02/17/22 at 7:38 pm (UTC)
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Karl Muller replied to the discussion Zoom cursor on images not longer showing
"I noticed the same thing.
The + cursor went missing about 2 - 3 months ago."
- 2 years ago02/17/22 at 5:17 pm (UTC)
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Karl Muller replied to the discussion Rise Course Dashboard is SLOOOOOOW
"Hi Lea,
The slow dashboard loading problem started about two weeks ago.
Curious thing: since the service disruption this morning, dashboa..."
- 2 years ago02/17/22 at 5:14 pm (UTC)
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Karl Muller replied to the discussion Videos will not rewind for users
"Hi Carmen,
Is the Allow forward seeking box checked?"
- 2 years ago02/17/22 at 4:49 pm (UTC)
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Karl Muller replied to the discussion Unable to Access Rise 360 Courses
"Rise is currently down.
https://www.articulatestatus.com/ "
- 2 years ago02/17/22 at 4:35 pm (UTC)
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Karl Muller replied to the discussion Publish to Web with Rise
"Hi Tracy,
Yes, every time you make changes to the course, you need to export the course again, and send the new ZIP file to your IT team...."
- 2 years ago02/17/22 at 3:57 pm (UTC)
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Karl Muller replied to the discussion Embedding an Articulate Storyline Activity into Rise
"Hi Alisa,
You can increase the display size of the Storyline block.
Click to Edit the Storyline block.
Click on Settings.
Change Sto..."
- 2 years ago02/17/22 at 3:51 pm (UTC)
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Karl Muller replied to the discussion Transfer of Rise courses between accounts?
"Hi Andrea,
If the Rise course that you have is a ZIP file, it cannot be brought back into Rise and edited. "
- 2 years ago02/17/22 at 5:01 am (UTC)
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Karl Muller replied to the discussion PDF downloads in RISE hosted on Learning Management Systems
"Opening or downloading PDF's in our LMS does not cause students to navigate away from the Rise SCORM.
It seems this is a SAP/L..."
- 2 years ago02/17/22 at 3:40 am (UTC)
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Karl Muller replied to the discussion PDF downloads in RISE hosted on Learning Management Systems
"What happens to a PDF is determined by the browser settings that could be different from device to device.
See screenshots below for Chro..."
- 2 years ago02/17/22 at 2:18 am (UTC)
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Karl Muller replied to the discussion creating module sections
"Hi Stephanie,
This appears to be a screenshot from a Rise course.
Using Rise terminology, Module 1 and Module 2 are Sections.
The it..."
- 2 years ago02/16/22 at 9:07 pm (UTC)
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Karl Muller replied to the discussion Disappointment of Rise new template functionnality
"Hi Thibault,
Here is how we use templates.
As all of our Rise courses have the same common elements, we have created a course templa..."
- 2 years ago02/16/22 at 7:43 pm (UTC)
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Karl Muller replied to the discussion Using team templates and slides from another course using a Trial version of Articulate
"HI Kerri,
Are you using Storyline or Rise?
Articulate 360 trial accounts are set up as freelance / individual type accounts.
To coll..."
- 2 years ago02/15/22 at 10:00 pm (UTC)
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Karl Muller replied to the discussion Font issue
"Hi Tracy,
Have you seen this: https://community.articulate.com/discussions/rise-360/ios-rise-details-section-font-broken "
- 2 years ago02/15/22 at 6:12 pm (UTC)
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Karl Muller replied to the discussion Label Changes in Rise 360 not saving
"Hi Joel,
If you are talking about a Divider - Continue button, they are not part of the label set.
You need to translate every individual..."
- 2 years ago02/15/22 at 4:14 pm (UTC)
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Karl Muller replied to the discussion Label Changes in Rise 360 not saving
"Hi Joel,
Choose Preview mode and then check your labels again."
- 2 years ago02/15/22 at 3:28 pm (UTC)
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Karl Muller replied to the discussion Articulate Rise 360 - Can you split a course up and copy into new courses?
"Hi Craig,
Welcome to the Rise forums.
Using Rise terminology, you can copy an entire Lesson or Quiz from one Rise course to an..."
- 2 years ago02/15/22 at 2:19 am (UTC)
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Karl Muller replied to the discussion Time Tracking
"Hi Jeff,
Rise does not keep track of this information."
- 2 years ago02/14/22 at 9:34 pm (UTC)
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Karl Muller replied to the discussion Trouble Adding a Collaborator in Rise 360
"Hi Karin,
The collaboration functions in Rise are only available if both you and your client have Teams Articulate 360 accounts.
If you h..."
- 2 years ago02/14/22 at 5:32 pm (UTC)
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Karl Muller replied to the discussion Say's I failed my own course
"Hi,
What are the course completion criteria that you selected on the course EXPORT page? Can you provide a screenshot?"
- 2 years ago02/14/22 at 5:03 pm (UTC)
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Karl Muller replied to the discussion Downloaded Documents from SCORM packages renamed
"Hi Nick,
See https://community.articulate.com/discussions/rise-360/pdf-filename-changes-when-downloading-from-rise "
- 2 years ago02/14/22 at 3:43 pm (UTC)
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Karl Muller replied to the discussion Hosting rise course in Amazon S3 using cloudberry - blank webpage
"Hi Christie,
Rise courses create a index.html file, not story.html"
- 2 years ago02/13/22 at 6:54 pm (UTC)
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Karl Muller replied to the discussion Embed in Rise
"Hi Christi,
What type of document is your appendix, and where is it stored? "
- 2 years ago02/11/22 at 10:20 pm (UTC)