Keith Kemsley
Keith Kemsley
Owner at Success Training and Consulting
Activity
Keith Kemsley replied to the discussion Articulate Tab/Ribbon Missing
"Hello! Reporting back. We found some older company-internal documentation suggesting that when the handler is actually removed, MS office..."
  • 24 days ago08/24/21 at 5:42 pm (UTC)
Activity
Keith Kemsley replied to the discussion Articulate Tab/Ribbon Missing
"Sounds good. Thanks, Maria. :)"
  • 25 days ago08/23/21 at 6:43 pm (UTC)
Activity
Keith Kemsley started a new discussion Articulate Tab/Ribbon Missing
"Hello! The Articulate Tab is missing. The PPTX .COM handler/add-in was removed. (Removed, not disabled.) Things we have tried: 1. Handle..."
  • 25 days ago08/23/21 at 6:25 pm (UTC)
Activity
Keith Kemsley replied to the discussion Timer, Changed Behavior Post-Update
"Thank you! :)"
  • 1 month ago08/11/21 at 8:18 pm (UTC)
Activity
Keith Kemsley replied to the discussion Timer, Changed Behavior Post-Update
"Hi Lauren! Thanks for sharing this, and looking into this. Our research suggests the change took place in about the December, 2020 timef..."
  • 1 month ago08/11/21 at 2:37 pm (UTC)
Activity
Keith Kemsley started a new discussion Timer, Changed Behavior Post-Update
"Hello All! I believe the timer feature has changed behavior based on a Storyline update. We have a 2 hour timer set for about 20 exa..."
  • 1 month ago08/10/21 at 3:47 pm (UTC)
Activity
"Anyone have any insights on this?"
  • 2 months ago07/15/21 at 3:40 pm (UTC)
Activity
Keith Kemsley started a new discussion Knowledge Check Reporting Information, Multiple Attempts
"Hello, We have a course with several knowledge checks. The learner is forced to take the quiz multiple times until they pass at 80% or be..."
  • 2 months ago07/14/21 at 2:43 pm (UTC)
Activity
"Rebecca, Love this work around. Quick question, because it's no longer a drag and drop per se where we can have drop target options of no..."
  • 6 months ago03/13/21 at 12:46 am (UTC)
Activity
Keith Kemsley replied to the discussion full screen button?
"Understood. Thank you, Katie. Onward!"
  • 6 months ago03/11/21 at 3:16 pm (UTC)
Activity
Keith Kemsley replied to the discussion full screen button?
"Hello! A lot of the posts on this topic are old so I thought I would ask if there has been an update on this. Is it now possible (without..."
  • 6 months ago03/09/21 at 6:34 pm (UTC)
Activity
"Hi All! I wanted to report back on this. Articulate Support is working on this browser-security-policy auto-play conflict. We are very mu..."
  • 7 months ago02/19/21 at 7:56 pm (UTC)
Activity
"Hi All! I wanted to report back on this. Support got with me very quickly and showed me how I had audio set for "compressed" within Story..."
  • 7 months ago02/19/21 at 7:52 pm (UTC)
Activity
"Hello Leslie, Yes! Georvy very quickly evaluated and responded to this problem. I'm very impressed and appreciative of the initial steps ..."
  • 7 months ago02/12/21 at 4:20 pm (UTC)
Activity
"Is there any way to escalate this to support and up through support? We have multiple month-long projects for enterprise accounts that we..."
  • 7 months ago02/11/21 at 11:03 pm (UTC)
Activity
Keith Kemsley started a new discussion Audio Does Not Play in Review or LMS, Intermittent Problem
"Hi All, A new problem surfaced this week with audio not playing on certain slides when Articulate Studio/Presenter is published to Articu..."
  • 7 months ago02/08/21 at 9:48 pm (UTC)
Activity
"Can anyone else replicate this Storyline bug? The audio quality of any MP3 file that is exported from Articulate Storyline is automatical..."
  • 7 months ago02/08/21 at 9:30 pm (UTC)
Activity
"Hi Mark, No publishing is involved in the degradation of the audio file. Import MP3 file. Export MP3 file. Audio is degraded. But THANK Y..."
  • 7 months ago02/05/21 at 10:04 pm (UTC)
Activity
Keith Kemsley started a new discussion Audio Degraded When Exported from Storyline
"Recently, we are finding that exporting an MP3 from Storyline dramatically degrades the quality of that audio file, making it pretty much..."
  • 7 months ago02/05/21 at 6:24 pm (UTC)
Activity
"Hi Judy, Thank you for taking a look and testing this for us! Ultimately, we had to recreate about 6 slides that seemed to break during t..."
  • 8 months ago01/08/21 at 9:50 pm (UTC)
Activity
"Hi All, We have an old Storyline course (other vendor originated) that is automatically updated to the latest version when we pull it up...."
  • 9 months ago01/04/21 at 11:26 pm (UTC)
Activity
Keith Kemsley replied to the discussion Auto play audio in Rise?
"This is good news. This will be an important enhancement. "
  • 9 months ago12/09/20 at 6:19 pm (UTC)
Activity
Keith Kemsley started a new discussion Audio Errors in Articulate Review
"We build and review a large number of Studio courses in Review 360. Today, we are experiencing audio problems. We've seen similar problem..."
  • 10 months ago11/10/20 at 7:47 pm (UTC)
Activity
"I have hundreds of courses in Articulate Review. It's nice to have folders and search, but the folder structure is different than almost ..."
  • 11 months ago11/04/20 at 3:02 pm (UTC)
Activity
Keith Kemsley replied to the discussion Auto play audio in Rise?
"Here here!"
  • 11 months ago10/15/20 at 7:54 pm (UTC)