Mark Shepherd
Mark Shepherd
e-Learning Developer at Canadian Department of National Defence
  • About

    Mark Shepherd

    20-year certified Microsoft Office trainer, project manager, course designer, and courseware developer/technical programmer. 5-year training veteran of e-Learning tools such as Adobe Captivate and TechSmith's Camtasia Studio. Have built learning solutions and webinars hosted on Microsoft SharePo...
  • Ottawa, CANADA
  • Contact Me
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Mark Shepherd replied to the discussion Install Failed (ERROR 80070643)
"Anecdotal Experience: I've also had some minor issues installing Articulate 360 on systems that were slower in terms of their processing..."
  • over 7 years ago11/15/16 at 1:53 pm (UTC)
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Mark Shepherd replied to the discussion Storyline 1 Freezing Project On Multiple PCs When Try to Save
"Hi Margaret: It's a shame Storyline 2 can't re-save or export the corrected file I captured in Storyline 1 format. [ Leslie: Possible f..."
  • over 7 years ago10/28/16 at 5:56 pm (UTC)
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Mark Shepherd replied to the discussion Quiz score
"Hi Sheena: The setting Dave mentions is controlled within your PUBLISH options in Storyline. If you click on the REPORTING and TRACKING..."
  • over 7 years ago10/28/16 at 4:46 pm (UTC)
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Mark Shepherd replied to the discussion Storyline 1 Freezing Project On Multiple PCs When Try to Save
"Hi Margaret: Hmm, you have a tough issue there. I downloaded your file and was able to successfully import and save to Storyline 2 usin..."
  • over 7 years ago10/28/16 at 4:34 pm (UTC)
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Mark Shepherd replied to the discussion Error Opening the work I saved yesterday
"No worries, Leslie, it's my pleasure.  Unlocker has saved my butt dozens of times in the past when I used to work as a database and Exce..."
  • over 7 years ago10/28/16 at 4:21 pm (UTC)
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Mark Shepherd replied to the discussion Error Opening the work I saved yesterday
"Hi Clay: Try using "Unlocker", a free tool that helps identify and unlock/unblock any existing processes that might be constricting or p..."
  • over 7 years ago10/28/16 at 4:06 pm (UTC)
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Mark Shepherd replied to the discussion SUMMARY/UPDATE: Optimal Saba LMS Publishing Settings for Course Completion (versions 5.5 & 7.3)
"Hi Crystal: No problem! It's my pleasure.  I hope to hear more from members of the Saba LMS user and related communities connected to A..."
  • over 7 years ago09/21/16 at 5:52 pm (UTC)
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Mark Shepherd replied to the discussion Help with Tracking in Saba LMS
"Hi Anna: My organization doesn't like to use "Always resume", as it removes the option for the learner to restart the course, so the sho..."
  • over 7 years ago09/21/16 at 3:34 pm (UTC)
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Mark Shepherd started a new discussion SUMMARY/UPDATE: Optimal Saba LMS Publishing Settings for Course Completion (versions 5.5 & 7.3)
"Hi everyone: A few months ago, my organization upgraded their Saba LMS system from version 5.5 to 7.3. In the past, users of pre-5.5 ve..."
  • over 7 years ago09/21/16 at 3:25 pm (UTC)
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Mark Shepherd replied to the discussion Help with Tracking in Saba LMS
"Hi Anna: To clarify: Storyline/Saba LMS RESUME functionality using my indicated setting choices isn't as reliable as we would like. In..."
  • over 7 years ago09/21/16 at 2:58 pm (UTC)
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Mark Shepherd replied to the discussion Help with Tracking in Saba LMS
"Hi Ali & Anna: Our organization uses the following STORYLINE PLAYER SETTINGS you have previously mentioned, but to be specific, we u..."
  • over 7 years ago09/21/16 at 2:46 pm (UTC)
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Mark Shepherd replied to the discussion Help with Tracking in Saba LMS
"Hi Ali: Having a SCORM Cloud reference is very helpful, thanks for sending this up!  "
  • over 7 years ago09/20/16 at 4:07 pm (UTC)
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Mark Shepherd replied to the discussion Help with Tracking in Saba LMS
"Hi Anna: I never said we didn't use that feature.  ;) At the moment, we are advising our learners to be careful with it, as this aspect..."
  • over 7 years ago09/20/16 at 1:34 pm (UTC)
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Mark Shepherd replied to the discussion Help with Tracking in Saba LMS
"Hi Anna: Sorry, I don't have a work around for interrupted course progress.  The issue appears to be at the LMS and Articulate system l..."
  • over 7 years ago09/20/16 at 1:23 pm (UTC)
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Mark Shepherd replied to the discussion Help with Tracking in Saba LMS
"Hi Anna: Glad to hear you solved your course completion issue. :) However, re-starting courses is an entirely different situation. Unf..."
  • over 7 years ago09/20/16 at 1:14 pm (UTC)
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Mark Shepherd replied to the discussion Help with Tracking in Saba LMS
"Hi Anna: Do you know what version of SABA you are using? I have experience with version 5.5, and my organization recently upgraded to 7..."
  • over 7 years ago09/16/16 at 8:34 pm (UTC)
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Mark Shepherd started a new discussion Anyone using Saba 7.x LMS? Issues with Saba Post-Course Policy Handling in new Update
"Hi everyone: Our organization has recently upgraded our SABA-based LMS from 5.5 to 7.3, and we are now experiencing policy handling issu..."
  • over 7 years ago08/08/16 at 1:28 pm (UTC)
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Mark Shepherd replied to the discussion Storyline SCORM file not consistently communicating quiz scores or completion to the LMS
"Hi Lulu: In our organization, we sometimes see this issue as well, but it happens much more frequently than the smaller percentage that ..."
  • over 7 years ago07/29/16 at 1:30 pm (UTC)
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Mark Shepherd replied to the discussion Random Number generator
"Hi guys: Loving this thread. :) Ok, so I tried to build a JavaScript randomizer using a dedicated JS Script trigger, and it worked very..."
  • almost 8 years ago07/26/16 at 5:27 pm (UTC)
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Mark Shepherd replied to the discussion Translation Problem - Storyline 2
"Interesting translation issue, Sean! I'm speculating here, but my guess is somehow, somewhere, the Translation Matrix/Table in your Word..."
  • almost 8 years ago07/18/16 at 6:20 pm (UTC)
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Mark Shepherd replied to the discussion Corporate Compliance
"Hi Bonnie: Running out of creative juice is always a drag, and not an easy area to bust out of. I recently screened "Objectified" by Ga..."
  • almost 8 years ago07/18/16 at 6:04 pm (UTC)
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Mark Shepherd replied to the discussion What's the end game for instructional designers?
"Funny that you mention hitting a "wall" or "ceiling" as a developer/designer.  In my opinion, there really is no such thing, if you cham..."
  • almost 8 years ago07/18/16 at 5:56 pm (UTC)
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Mark Shepherd replied to the discussion Corrupt Data
"Just a reminder for everyone: Corrupted slides can occur at ANY time within Storyline 2. If your AS2 project gets corrupted, there IS a..."
  • almost 8 years ago07/18/16 at 5:41 pm (UTC)
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Mark Shepherd replied to the discussion (THIS WEEK): Articulate ROADSHOW TORONTO: June 29-30 - Anyone going (?)
"Hi Michael: I picked this one up on my radar a couple of months ago after wondering when the next meeting of Articulate folks might be. ..."
  • almost 8 years ago06/28/16 at 1:52 pm (UTC)
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Mark Shepherd replied to the discussion What tools can’t you live without when designing e-Learning?
"My tools list: Articulate Storyline 2 Camtasia SnagIt Paint (We have graphics teams, so it's difficult to justify any version of Ph..."
  • almost 8 years ago06/28/16 at 1:47 pm (UTC)