Maureen Matsumoto
Maureen Matsumoto
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"Hi Ann We have not come up with a solution yet. I noticed it happens whenever I copy a graded question from one story file to another. Is..."
  • over 4 years ago09/11/19 at 1:55 pm (UTC)
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"Hi Vincent, I am using both IE11 and Chrome. The problem occurs regardless of the browser. Anna reached out to me via support and I sent ..."
  • over 4 years ago08/27/19 at 8:57 pm (UTC)
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Maureen Matsumoto replied to the discussion Cannot disable swipe
"Hi Leslie. Yes, that is correct. Everything is disabled and we can still swipe through a course and it reports completed to our LMS. Th..."
  • over 4 years ago08/13/19 at 9:54 pm (UTC)
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Maureen Matsumoto replied to the discussion Cannot disable swipe
"Hi again, I have the same issue as others, if I turn off swiping in the player on each slide, I can still swipe. "
  • over 4 years ago08/12/19 at 1:29 pm (UTC)
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Maureen Matsumoto replied to the discussion Cannot disable swipe
"Hi Ashley, Is there an update for the inability to disable the swipe on Next and Prev? If not, has anyone figured out a workaround? I thi..."
  • over 4 years ago08/09/19 at 10:47 pm (UTC)
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"HI Christiane, Judy and Lesley, Did any of you ever figure out how to restrict swiping when the next button has been restricted? I have t..."
  • over 4 years ago08/09/19 at 10:18 pm (UTC)
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"Hi Katie, Thank you for your reply. We have been working with our IT Proxy team to get this resolved. We implemented a temporary fix..."
  • almost 5 years ago07/29/19 at 2:08 pm (UTC)
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"Thank you Philip for the article. I will check this out with our IT department and find out why the sign-in issue only happened with one ..."
  • almost 5 years ago07/26/19 at 12:40 am (UTC)
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"Hi all, We submitted a ticket on the issue. Before anyone got back to us, we uninstalled everything, downloaded the software again and tr..."
  • almost 5 years ago07/25/19 at 11:14 pm (UTC)
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"Thank you Katie. I will contact your support team. "
  • almost 5 years ago07/01/19 at 9:18 pm (UTC)
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"I have been experiencing this same issue for a few months. Every time I open PowerPoint and have Storyline running, I receive the error m..."
  • almost 5 years ago06/24/19 at 10:15 pm (UTC)
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Maureen Matsumoto replied to the discussion Results Slide Percent no Decimal Points
"Hi Tony, I was hoping that I could find a solution to this problem! Thank you so for the attached file. I got it to work in Storyline 3..."
  • 5 years ago04/29/19 at 5:47 pm (UTC)
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Maureen Matsumoto replied to the discussion Removing the "Prev" Button on Results Slide?
"HI All, Is the request being evaluated? It appears to be a popular request that was requested when Quizmaker was released (the first req..."
  • over 5 years ago02/04/19 at 10:58 pm (UTC)
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Maureen Matsumoto replied to the discussion Storyline BookMarking issue in Assessment
"HI Leslie The suspend data limits is not the issue, If the user starts the assessment and exits the course before completing it, or revi..."
  • over 5 years ago01/28/19 at 2:24 pm (UTC)
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Maureen Matsumoto replied to the discussion Storyline BookMarking issue in Assessment
"Hi Katie, I have the same issue. May i please all for your help too? Thank you! Maureen"
  • over 5 years ago01/22/19 at 2:39 pm (UTC)
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Maureen Matsumoto replied to the discussion Storyline 360 Text Entry for Screen Recordings
"Hi Alyssa, I have the same problem but the Tab key is not a solution because it isn't necessary to use it in real life. For example, whe..."
  • over 5 years ago11/09/18 at 12:47 am (UTC)
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"Will you consider attending Masie next year? There are no hands-on dev tool workshops! The Rise demonstration last year was fabulous but ..."
  • over 5 years ago10/04/18 at 7:57 pm (UTC)
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"Alyssa, If a quiz is created in QuizMaker, and the player is set to "Never Resume," and it is imported into a Storyline course, will the..."
  • over 5 years ago09/24/18 at 6:57 pm (UTC)
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"Hi Alyssa Never resume is not an option for us. This will drastically limit our use of Storyline. More than 50% of our content requires ..."
  • over 5 years ago09/24/18 at 6:54 pm (UTC)
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"Hi Leonard Unfortunately, that did not work.  And, I have a new problem. There are 10 questions worth 10 points each. If I exit the cou..."
  • over 5 years ago09/24/18 at 5:18 am (UTC)
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"HI Leonard, Thank you for your reply! You are correct, each question is its own slide, not part of a question bank. I will try your sug..."
  • over 5 years ago09/24/18 at 4:37 am (UTC)
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Maureen Matsumoto replied to the discussion HELP! Buttons disapear after they are clicked
"Thank you Alyssa. I ended up using two different images instead of placing the image on a background. hat solved my problem. Thanks agai..."
  • over 5 years ago09/23/18 at 8:46 pm (UTC)